East Tennessee, Tennessee hotel rooms at the Best Western

"We loved everything about our stay. The only thing I would suggest is the air conditioner didn't get real cold at 65 degrees. Also the morning we were checking out they knocked on our door 3 times to see if we were in there. This was an hour and a half before checkout time. Other than that, we will stay there again. "

"Everyone was very nice and the facility was extremely clean. The only bad thing I would have to say would be the pillows are not firm. I would stay there again and recommend other people to do so as well. "

"Excellent hotel"

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"We had a good visit. The staff was very friendly and informative. The room was was clean and the bed was very comfortable. Probably the only down side was the hot tub wasn't hot. "

"Good "

"Comfy room with a great view of the Smoky Mountains. The room and shared area were clean."

"Good, clean, not far from the mall literally and walking distance restaurants all around as well as shopping. Comfortable and cozy, had refrigerator and microwave, always a plus. Quiet and safe. Check-in was easy and he was very helpful."

"Convenient location but they only had one towel and one wash cloth in the room that had 2 queen beds. No ice machine. Pool area was very dirty. The bed was amazing to sleep in though if that counts for anything. Water was good and hot. Freezer in fridge was was froze up had a bunch of ice built on it and they replaced the tv in the room and left the broke tv in the room"