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나라야 항가로아 여행 후기

5 out of 5
나라야 항가로아
Av Pont S/n, Hanga Roa, Easter Island

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 105개 이용 후기 중 65개" "
평점 8 - 좋아요. 105개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 105개 이용 후기 중 6개" "
평점 4 - 별로예요. 105개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 105개 이용 후기 중 1개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Yijun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Zarina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 10월에 5박 숙박함

10/10 - 훌륭해요

Anne

2023년 9월에 4박 숙박함

8/10 - 좋아요

KYONG A.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best!!
Beautiful landscape and good location!
2023년 9월에 3박 숙박함

8/10 - 좋아요

KYONG A.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Location is the best in front of sea view and beautifully designed landscape is very impressive. But the room wasn't convenient especially bathroom shower . Very roomy but not efficient . Staffs are wonderful!!
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was worth the price for a once in a lifetime experience. I specifically want to call out Ignacio for his outstanding service and kindness.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Kåre

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Deanna

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Natasha Yevonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What else can I say, but simply amazing!!! This hotel and staff are stellar! Ignacio, Sergio and the rest of the team were so kind, helpful, and friendly. My boyfriend and I got engaged while on vacation there and they celebrated and congratulated us with chocolates and a bottle of champagne, which was just so sweet and kind. Any time we had questions, they were able to help, they helped us plan a show and get a tattoo appointment and even tried to help us extend our stay with airlines, they were just the best. My only real disappointment was that there was no available jacuzzi as we visited in cooler weather; it would have been really nice to enjoy that. They did have hydrotherapy available for a fee at the spa, but for a 5 star resort, I kind of expected a jacuzzi. Lastly, the spa was really nice, we did take advantage of the hydrotherapy/sauna special they had which came with a glass of sparkling wine. It was so nice to relax and treat our bodies after so much walking. We also scheduled massages and a mini facial, and while the staff was amazing, my deep tissue, was not a deep tissue massage, and my facial was not a facial - I essentially was given a face massage, which wasn't bad, but when you're expecting a facial - it throws you off lol. All that said, I would absolutely stay here again in a heartbeat and hope to do so! The food at every restaurant was great and their sunset cocktail and snack were not to be missed. Highly recommend a stay here!
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Meghan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband and I recently stayed at Nayara Hangaroa for our honeymoon. It was absolutely wonderful. The staff were so attentive and made logistics so easy for us. We appreciated everything that they did and hope to go back one day!!
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is the nicest on the island and a great place to both explore and relax. The staff assist with organizing tours when you arrive, so there’s no need to organize tours beforehand. The accommodations are great, especially when considering how remote you are, and the food is solid with multiple dining options onsite. The included hotel transfer was seamless, and it’s easy to walk to both the center of town and along the coast. A special shout-out to Josephina, the guest relations manager, for checking in daily and to the individual who helps organize tours! I’d happily stay here again
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous hotel & staff on a wonderful island. We were even upgraded as we were celebrating a wedding anniversary. Tours and guides provided by the hotel team were brilliant. Spa excellent. All round 5 star.
2023년 3월에 6박 숙박함

10/10 - 훌륭해요

Christophe 님, Lviv

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A paradise on earth. An excellent and beautiful hotel with a so good service, the best I have ever seen. The staff was so motivated, kind and professional. Excellent rooms, and wonderful food at the restaurant. An example of excellency.

10/10 - 훌륭해요

Colman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the excellent service from the entire staff. Made you feel at home. Every need was tended to. I would stay there again and again.

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 5박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No value for the Money, Unprofessional staff. Food in the Restaurant very Poor, staff completely unprofessional
2020년 2월에 5박 숙박함
답변 제공: Relations Manager 님, 2020년 3월 19일
Dear guest, we appreciate the time you have taken to inform us about the problem you have sufferd during you stayed We are deeply concerned about the experience you had have with us, please let us know an email or contact phone number, so we can get in touch with you.

10/10 - 훌륭해요

Emma 님, Chile

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel setting, attention, rooms, sunset, all are fabulous.
2019년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 12월에 3박 숙박함

10/10 - 훌륭해요

Lucas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great people took great care of us.
This place was amazing. My wife and I had a great trip in the off-season. Everyone was extremely friendly and helpful. We were given recommendations of places to eat and things to do. They did a great job setting up tours for us. Just an amazing stay. My wife is already planning on having us go back in a few years.
2019년 6월에 7박 숙박함

10/10 - 훌륭해요

Mariana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buenas habitaciones
Excelentes habitaciones. Muy cómodas y tranquilas. No me parece que sea un hotel cinco estrellas pero de todos modos hay más puntos positivos que negativos
2019년 11월에 6박 숙박함

8/10 - 좋아요

jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 10박 숙박함

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Caring staff, excellent food and great location despite the protest signs.
2019년 10월에 5박 숙박함

10/10 - 훌륭해요

Maria Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Más o menos ;malos espacios públicos, fea decoración oscura, tina horrible ,pieza lejos y con vista a casa la comida más o menos , el desayuno excelente y muy buena atención gente amable
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

Adriana/Alberto 님, São Paulo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Estivemos em setembro de 2019 no hotel e o que temos a dizer é que a localização é excelente, o quarto é amplo e muito limpo, o café da manhã é maravilhosos e, especialmente, os funcionários do hotel são extremamente atenciosos e simpáticos, criando uma relação muito especial com os hóspedes.
2019년 9월에 9박 숙박함

8/10 - 좋아요

Jorge Eduardo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Estadía en Hangaroa
Buen hotel deben mejorar la mantencion exterior de sus jardines, luminarias en mal estado, y aumentarlas para el tránsito de noche, además informar bien a los clientes su sistema de limpieza de cuartos ya que van temprano a golpear la puerta y uno generalmente está descansando, la limpieza de las piezas buena.
2019년 8월에 7박 숙박함

10/10 - 훌륭해요

Maria 님, Connecticut

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location of the hotel, so close to the ocean. In the morning I could hear the Pacific Ocean. The staff is incredible, very willing to help with anything. The food at all meals is fantastic. The rooms are nice but do need some revamping. Overall I feel that this the hotel to choose if you are going to Rapa Nui.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Anthony 님, Oakland, CA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice setting, friendly people. Locations right in front of the water.
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

Valery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff extremely friendly and welcoming. Best massage I have ever had
2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a lot of people to check in so that took some time. Breakfast was ok but the scrambled eggs and omelets were undercooked. The daily sunset cocktail was a great idea. It was a pity too see the flags and protest signs as it did interrupt the sunset and if I knew of the conflict I may have looked for a different place to stay. I did love the rooms and the bath was fantastic
2019년 5월에 5박 숙박함

10/10 - 훌륭해요

Unal 님, Rotterdam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hanga Roa Eco Village & Spa is a very special resort located in the direct vicinity of the Hanga Roa town center and the Airport as well as access to walking trails to Orongo. The resort is sizeable and includes everything you need and because of its location also access to restaurants in the town. The resort is a piece of art and was build using both local materials as well as natural materials from the south of mainland Chile. The rooms are spacious and in pristine condition and offer everything you may need. I would recommend staying at this resort to complete your visit to this amazing island!
2019년 4월에 2박 숙박함

4/10 - 별로예요

ching yin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Couldn’t wait to leave, but that’s just me
For the price, there was practically no service. Not sure why they call themselves an “eco” village. No vegetarian options. The hotel was surrounded by protest signs and flags.
2019년 2월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was outstanding and they were willing to help with any request. Excellent grounds and close to the main streets. It was an incredible experience.
2019년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Property has nice design. The staff is not very friendly and the pool and rooms could be cleaner. The pool had dirt and algae and my feet were dirty from walking on the concrete floors of the room. It is too expensive for the quality. The restaurant service was irregular. If the manager was there the quality greatly decreased, especially when he was waiting on a VIP. I would have preferred to stay at a less costly and more inviting hotel.
2019년 1월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the layout of the room. The tub was open to the room which would make things awkward for certain room sharing scenarios. The rooms were also small. Additionally, this is a controversial hotel, with claims by the locals that the government seized the land so foreign investors could build the hotel. There are protest signs blocking the beach alerting hotel guests to this claim. Still, from what I saw on the island during my five day stay, this is by far the nicest accommodations in all of Easter Island.
2018년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location to town and airport. Food was good, staff was heloful
2019년 1월에 3박 숙박함

4/10 - 별로예요

Berta

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Excellent hotel grounds, but staff is unprofessional for a five star $1000/night stay. The restaurant waiter/waitresses take their time to bring menus, take order, one time we waited 30 min to get a menu and left to go find food elsewhere. The front desk said they would bring our luggage upon check in and 1 hour later the luggage was still sitting at the desk and I brought it to the room myself. The customer service is terrible, possible b cause of high season and them not knowing how to manage high volume. Def not 5 star not 4 star hotel service. Extremely overpriced for what you get. Food at the restaurant okay but same menu with a hand full of options. Would not rec all inclusive option.
2018년 12월에 4박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함

8/10 - 좋아요

Peter 님, Anvers

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Goede standaard!
Een mooi hotel, heeft alleen nood aan een goed management. Goed gelegen. Mimenteel geen zeezicht wegens actie van de bewoners tegen het hotel.
2018년 12월에 3박 숙박함

10/10 - 훌륭해요

Jakub

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lodge-style hotel at Easter Island
Spacious rooms, very good service, good restaurant
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easter Island
Hotel is nicely laid out with excellent rooms. Very comfortable. Staff is very helpful and friendly. Hotel located near main town which is walkable. On premise restaurant is very good. Daily excursions or quad rentals make for easy way to see and understand the moia.
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

HOWARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hangaroa Eco Village & Spa. Very much worth it.
Missed a connecting flight and the staff really helped me make the most of my shortened stay. I recommend taking a morning and an afternoon tour every day, though there are other tour operators on the island that I am sure also do a great job. The tours take you to a place where you hike, so where comfortable shoes. The pace of wandering around was never too much for even our oldest tour-mate. At the hotel, a free sunset cocktail every night is always a bit of a surprise: It's creative outlet for the bar staff, I imagine. The dinner restaurant has a rather short menu, so you may want to plan some meals off campus. The lack of TV was a delight. The lack of a coffee maker, not so much, but many hotels in Chile don't have coffee makers. Just be aware. WiFi is not super fast, but enough to do a not-too-grainy skype with the children back home, which honestly was much better than I would have expected considering the distance to land! I would definitely stay here again. Good job to all.
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Todo muy bien y amables la comida excelente lo unico faltaba orden en la piscina falta en esa zona preocupacion
2018년 10월에 5박 숙박함

6/10 - 괜찮아요

bill 님, hong kong

좋아요: 청결 상태
Close to the airport
Check in time is 4pm and the room can be ready not before 3 pm. No suggest to choose this hotel if your flight arrives in the very morning (especially after you have a long flight).
2018년 9월에 4박 숙박함

8/10 - 좋아요

Darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top hotel in Easter Island
Great hotel with unbeatable location and service for Easter Island. Staff very friendly and accessible. May occasionally take a few tries to get service (eg extra towels) but this seems to be true across the whole island.
2018년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태
期待しすぎは禁物
老舗の大手ホテル。いわゆる海外の優雅なリゾートホテルのイメージで行くと少しがっかりな滞在になってしまうかもしれません。もちろんこの島の他の多くのホテルよりかなり良いのは間違いのない事実かとは思います。 （クローゼットの金具が取れていた、トイレのドアの閉まりが甘い、玄関ドアのすぐそばの外に大きな虫の死骸）
2018년 9월에 2박 숙박함