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“The hotel was very clean, the room was spacious, and the staff was friendly. Great location and it felt like a safe environment, which I really liked. The only bad thing is the train; it passes very close by, blows its horn very loudly, and makes it difficult to sleep. That is the only downside”

“My stay was terrible. I think the management has changed, as I’ve stayed there before and everything was fine, but today was awful. The receptionist—Phoenix, I think her name was—was not friendly at all; she charged an extra fee for parking that wasn't mentioned in my reservation. Also, I had booked an "extended" room, but they gave me the smallest one. I went back to tell her that it wasn't an extended room—since I’d stayed in one before—but she insisted it was and claimed there were no other...

“Staff was very friendly and helpful”

“My stay was incredible.”

“Very clean and quiwt”

“The accommodation itself was satisfactory. However, although I made advance payment at HOTELS.COM, the hotel charged again for the room with my credit card. I informed the hotel of my double billing through HOTELS.COM but the hotel did not respond for nearly a week. I stayed at the end of March and managed to get a refund in mid-April. Instead of apologizing, the hotel sent only the refund receipt by email without a word of greeting. I was very disappointed and upset.”