6/10 Okay
CLAUDE
Traveled with family
May 27, 2024
Liked: Cleanliness, amenities
Disliked: Staff & service
We did not like that at check in we were told there would be housekeeping every three days and although on the third day we piled up the used towels and confirmed with the front desk they never showed. Not only they didn’t show day three, they never showed even once for the 8 nights we were there. The hot tub was out of order the entire time. Part of the gym was out of order. The breakfast ran out of eggs nearly an hour before the ending time and cups were used up and gone. We stayed there last year and it was great. Not good this year. We didn’t expect to have to hunt down or buy soap, toilet paper, tissues, garbage bags or the coffee in the room that there were two packs. One for each of 2 days. We stayed for 9. Disappointing experience compared to last year and compared to other hotels we stayed in along the way.
CLAUDE
Stayed 8 nights in May 2024