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베스트 웨스턴 시더 파크 인 여행 후기

2.5 out of 5
베스트 웨스턴 시더 파크 인
5116 Gateway Blvd, Edmonton, AB

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1091개 이용 후기 중 326개" "
평점 8 - 좋아요. 1091개 이용 후기 중 317개" "
평점 6 - 괜찮아요. 1091개 이용 후기 중 191개" "
평점 4 - 별로예요. 1091개 이용 후기 중 126개" "
평점 2 - 너무 별로예요. 1091개 이용 후기 중 131개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
후기
숙소는 깨끗하고 사용하는데 지장이 없었습니다. 다만, 들고온 맥주를 빨리 시원하게 해서 마시고 싶어서 얼음 트레이를 사용하고 싶었으나, 얼음 디스펜서에서 얼음이 나오지 않았습니다. 기계가 고장인지 아닌지는 확실하게 알 수 없지만 그 부분을 제외하면 모두 훌륭하였습니다.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 6일
Thank you for staying with us. We try our best to provide you the most comfortable stay. Your feedback is especially important to us. We hope to serve you even better soon! Stay Healthy!

4/10 - 별로예요

Lynne

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
sink plugged, burnt out lights...very dated and felt sketchy
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 24일
Dear LynneThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 24일
Dear Lisa, Thank you very much for your review. We hope to see you again soon. Sincerely

8/10 - 좋아요

Nick

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was amazing, I believe her name was Anna, She was very nice and knowledgeable. The only Negative was I called a week ago when I booked the room and was told by the front desk attendant I could use a debit card to put a damage deposit on the room only to find out I needed to use cash. Lucky they have 2 atms on site, but a charge to use. Other then that checking in was wonderful experience
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 23일
Dear NickThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 - 괜찮아요

Rejean

아이를 동반한 가족 여행
좋아요: 청결 상태
Lack of pool options for the kids should be noted. Also no hot tub. Also the weekends when it is busy needs to be Buffett style in the restaurant. Having to wait to be served by an understaffed restaurant with 3 young kids was not ideal.
2024년 3월에 5박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 - 괜찮아요

Mohinder

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service is not good at all. I believe crew done know how to manage the breakfast area and service.
2024년 4월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear MohinderThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 - 별로예요

Vickie

The hotel bar closes at 10pm The continental breakfast was cold, without flavor, the wait staff was rude and inefficient The hotel room was to hot I had to ask 3 times for towels ( they left one bath towel for 4 people) They had to be told to straighten the room on saturday morning Our neighbouring hotel room was fighting most of friday night. Outside we could not walk outside the front door or open our window in the hotel room without the stench of Marijuana There was garbage all over the grounds One of the elevators was out of service Pool was small and we had to request towels each time we were down there Teenagers were smoking pot in the fitness room Will never stay there again!
2024년 4월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear VickieThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스
Hair dryer didn’t work. An old hotel
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear KarenThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

DOUGLAS

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, easy parking
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear DouglasThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 - 별로예요

T

연인과의 여행
별로예요: 청결 상태
i booked my stay a couple weeks ahead and when my boyfriend and i arrived in town for our stay to celebrate his birthday the room was not clean. the bed was stripped and the dirty sheets were still sitting on the desk with food and other stains on them. bathroom sink and shower had a hard time draining just from brushing our teeth. also steer clear of the vending machines cuz it took our money multiple times without giving us a drink/snack
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear TThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

maryann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean
2024년 3월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear MaryannThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

Amy

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear AmyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 - 좋아요

Joseph Nhoel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was ok. we came early when we checked in but they told us to wait and it was alright.the next day when we used the stairs it was smelled urine.and it was disgusting.
2024년 4월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Dea JosephThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 - 좋아요

Stormy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Dea StormyThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 - 괜찮아요

Joylynne

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I like that this hotel was closed to everything such as restaurants, gas station, and shopping. I didn't like the breakfast and the pool. The breakfast didn't have real eggs and pool I was expecting a hot tub.
2024년 4월에 6박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

2/10 - 너무 별로예요

Tracy

가족 여행
좋아요: 숙박 시설 상태 및 시설
Heat wouldnt go down from 24 o Asked for a fan… the man walked right into our room unlocked and didnt knock on the door Phone didn't work Terrible breakfast Hair in the shower
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

2/10 - 너무 별로예요

elizabeth

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
One staff member worked the check in desk which meant a 15 minute wait and a line of 5 families behind me when I’d finished. No workable outlets in room. Hair on bed. Terrible mattress. I usually love best western but this was a fail.
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

Oluwayemisi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Dea OluwayemisiThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

PATRICIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk lady was nice and helpful. Place was nice and quiet
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear PatriciaThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

2/10 - 너무 별로예요

Patrica

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property ... ! the worst ! Rude staff, hair in the beds , breakfast is the worst it's a waste of your money . I heard so many complaints from people in this hotel . no air circulation , It's all about the staff and hotel , this hotel does not care about you .. So dirty ! there are so many other hotels to choose . Don't choose the Best Western , you will be sorry ! Wondering how they stay in business . The managers are terrible !
2024년 4월에 5박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear PatricaThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 - 별로예요

Paola

별로예요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear PaolaThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 - 별로예요

BARBARA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Know cream for coffee in room, know hair blower in room. Breakfast, eggs cool, water machine not working in dining area.
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear BarbaraThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

Norman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and price were perfect for my needs
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 18일
Dea NormanThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 - 좋아요

Jaqi

좋아요: 편의 시설/서비스
The staff were very friendly and provided great service. Complimentary breakfast was great!
2024년 4월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear JaqiThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 - 괜찮아요

Steven 님, Fort McMurray

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Good location. Some furniture dated.
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear StevenThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As described! Gas stations, supermarkets and restaurants visible from the hotel.
2024년 4월에 3박 숙박함
답변 제공: rb 님, 2024년 4월 15일
Dear DavidThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 9일
Dear Scott,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 - 별로예요

Maureen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We asked the cleaning ladies for towels, they gave us 4 hand towels. There is a stench in the room and the complimentary breakfast was not good. The scrambled eggs were rubbery and had no taste
2024년 4월에 4박 숙박함
답변 제공: rb 님, 2024년 4월 9일
Dear MaureenThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 - 괜찮아요

Jenna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
N/A
2024년 4월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear Jenna, Thank you very much for your review. We hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay. Thank you for choosing to stay with us. Sincerely,

10/10 - 훌륭해요

Carla

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We didn't spend a lot of time at the hotel as our stay was for a holiday, but the staff was friendly, price was great, hotel was clean, they kept everything stocked. Honestly, no complaints.
2024년 4월에 3박 숙박함
답변 제공: rb 님, 2024년 4월 9일
Dear CarlaThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

4/10 - 별로예요

Heather

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 9일
Dear HeatherThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

shelley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a nice place to stay, clean and friendly staff. Easy to get around Edmonton
2024년 4월에 3박 숙박함
답변 제공: rb 님, 2024년 4월 8일
Dear Shelley, Thank you very much for your review. We hope to see you again soon. Sincerely

6/10 - 괜찮아요

garth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Neither tv or wifi worked
2024년 4월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear Garth, Thank you very much for your review. We hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay. Thank you for choosing to stay with us. Sincerely,

10/10 - 훌륭해요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazing. Great location for us.
2024년 4월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 8일
Dear Danielle, Thank you very much for your review. We hope to see you again soon. Sincerely

4/10 - 별로예요

Jamie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It breaks my heart to give a poor review. Room temp was stuck at 25 degrees. No A/C. Dining advertised open till 10 however doors were locked at 10. Front desk Anna was spectacular.
2024년 4월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear Jamie, Thank you very much for your review. We hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay. Thank you for choosing to stay with us. Sincerely,

4/10 - 별로예요

Bambi

가족 여행
별로예요: 숙박 시설 상태 및 시설
This property had a non-functional AC unit in our room,... after a few hours we were finally moved to a room with a working unit. Breakfast took too long, had to leave without getting to eat.
2024년 4월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear Bambi, Thank you very much for your review. We hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay. Thank you for choosing to stay with us. Sincerely,

4/10 - 별로예요

Suganthi

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear Suganthi, Thank you very much for your review. We hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay. Thank you for choosing to stay with us. Sincerely,

2/10 - 너무 별로예요

James

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best western? More like worst western. Dirty rooms, rude staff. Do better!
2024년 3월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear James, Thank you very much for your review. We hope to have the opportunity to welcome you back in the future, providing you with an improved and more enjoyable stay. Thank you for choosing to stay with us. Sincerely,

10/10 - 훌륭해요

Joanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our remote did not work for the TV. So very late at night when we got back they had to bring us up a new one. Perhaps they should check their TVs and remotes before customer comes in.
2024년 3월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 8일
Dear Joanne, Thank you very much for your review. We hope to see you again soon. Sincerely

4/10 - 별로예요

DHIESELYN

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service in breakfast, it is so slow and the food sucks, specially the scramble eggs and pancake. It is taste like plastic the egg, and it took us 30mims to get our food. Guests for 4 but we only have 2 towels. Soap and shampoo only fit not even for 1 use for 1 person.
2024년 3월에 2박 숙박함
답변 제공: Robin 님, 2024년 4월 1일
Dear Dhieselyn, thank you for taking the time to share your recent experience with us. Thank you for bringing the issue with Breakfast to our attention. I was disappointed to learn of the shortcomings you experienced, and the service weren't up to the standard you've come to expect from us. At your convenience, please give me a call or email me directly so we may discuss your stay, and how you feel we could have done better. Again, my deepest apologies for the inconvenience and thank you for staying with us. Sincerely

10/10 - 훌륭해요

Dave

Very clean and friendly atmosphere and accommodating
2024년 3월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 1일
Dear Dave, Thank you very much for your review. We hope to see you again soon. Sincerely,

2/10 - 너무 별로예요

David 님, Saskatoon

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel is nice young woman at the desk was amazing but dont go for the free breakfast boiled sausage qas gross eggs like cold potatoes not cooked i said i am not eating this the waitress said why i said would you eat this she said hell no other people were disgusted and complaining room was clean people were getting sick from eating at this restaurant please stay away
2024년 3월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 1일
Dear David, thank you for taking the time to share your recent experience with us. Thank you for bringing the issue with Breakfast to our attention. I was disappointed to learn of the shortcomings you experienced, and the service weren't up to the standard you've come to expect from us. At your convenience, please give me a call or email me directly so we may discuss your stay, and how you feel we could have done better. Again, my deepest apologies for the inconvenience and thank you for staying with us. Sincerely

2/10 - 너무 별로예요

Kelly

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I habe had better check in process in a third world country than I did at this hotel. For the love of god get your sheets and bedding ironed or pressed. Our TV remote was missing 1 battery. Our tub in the shower would not drain. The pool is disgusting and amd never any towels . The free breakfast should be a buffet for the ridiculous amount of tine everyone spends waiting for food, cutlery, syrup etc. The only shining star was Alisha at the front counter, but she only works days. She genuinely CARES if a guest is happy. If it wasnt one thing, it was another. I actually checked out the Ramada behind this hotel, no pool or free breakfast , but for the trouble we went through for those items who cares. I will be travelling to Edmonton 4 times a year or more now, and will NOT be returning to this Hotel. You give Best Western a BAD name.
2024년 3월에 3박 숙박함
답변 제공: rb 님, 2024년 4월 1일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

jody 님, Paradise Hill

연인과의 여행
Staff, check in very nice. Facility is older, some trouble with the bathroom lights. Did work but had trouble with them turning on several times. Room very clean, comfortable bed and pillows. Would stay there again.
2024년 3월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 1일
Dear Jody, Thank you very much for your review. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Jessie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함
답변 제공: rb 님, 2024년 4월 1일
Dear Jessie, Thank you very much for your review. We hope to see you again soon. Sincerely,

10/10 - 훌륭해요

Vern

연인과의 여행
The service at the Cedar Park Inn was as expected. We had a small pet with us this trip and the accommodations were very good. We got a room on the main floor so it made it easier to come and go.
2024년 3월에 2박 숙박함
답변 제공: Robin 님, 2024년 4월 1일
Dear Vern, Thank you very much for your review. We hope to see you again soon. Sincerely,

4/10 - 별로예요

Chelsea

연인과의 여행
We waited an hour for check in
2024년 3월에 1박 숙박함
답변 제공: Robin 님, 2024년 4월 1일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

6/10 - 괜찮아요

Kristofer

좋아요: 청결 상태
Room was clean and comfortable. Hotel staff were courteous but they did not have enough staff for the number of bookings. I waited 40 minutes to check in.
2024년 3월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 1일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

8/10 - 좋아요

Ron

2024년 3월에 1박 숙박함
답변 제공: rb 님, 2024년 4월 22일
Dear RonThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Robin BajwaOperations ManagerBest Western Cedar Park Inn

10/10 - 훌륭해요

louise

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and accommodating.
2024년 3월에 2박 숙박함
답변 제공: Robin 님, 2024년 4월 8일
Dear Louise, Thank you very much for your review. We hope to see you again soon. Sincerely