표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1005개 이용 후기 중 567개" "
10 - 훌륭해요
567
평점 8 - 좋아요. 1005개 이용 후기 중 271개" "
8 - 좋아요
271
평점 6 - 괜찮아요. 1005개 이용 후기 중 91개" "
6 - 괜찮아요
91
평점 4 - 별로예요. 1005개 이용 후기 중 44개" "
4 - 별로예요
44
평점 2 - 너무 별로예요. 1005개 이용 후기 중 32개" "
2 - 너무 별로예요
32
8.8/10
청결 상태
8.8/10
직원 및 서비스
8.6/10
편의 시설/서비스
8.6/10
숙박 시설 상태 및 시설
8.6/10
친환경
이용 후기
10/10 - 훌륭해요
Hyundon
2022년 6월 29일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyundon
2022년 6월에 1박 숙박함
답변 제공: Theodore Stoubos - Executive General Manager 님, 2022년 6월 30일
Dear Hyundon,
Thank you for the 10 out of 10 Review !!!
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you.
On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
Sincerely
Theodore Stoubos
Executive General Manager
10/10 - 훌륭해요
Mack
연인과의 여행
2024년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot, especially tge jacuzzi
Mack
2024년 5월에 2박 숙박함
8/10 - 좋아요
DIANNE
2024년 5월 15일
DIANNE
2024년 3월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again
10/10 - 훌륭해요
Lynsie
연인과의 여행
2024년 5월 8일
Me and my spouse come here often and we love it it’s. Nice to have Denny’s and other good restaurants around. No issues with this place and enjoyed it!
Lynsie
2024년 4월에 6박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Thank you so much for your kind feedback! We are thrilled to hear that you and your spouse enjoy staying with us frequently. It's wonderful to know that our location, with convenient access to Denny's and other great restaurants, adds to your positive experience.We're delighted that you have no issues and always enjoy your time here. Your continued patronage means a lot to us, and we strive to ensure that every stay is as enjoyable as the last.If there is anything we can do to make your future visits even more pleasant, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,
8/10 - 좋아요
Fauve
연인과의 여행
2024년 5월 8일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great jacuzzi suite
Fauve
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Thank you for your fantastic feedback! We are delighted to hear that you enjoyed your stay in our Jacuzzi suite. It's great to know that our amenities met your expectations and contributed to a relaxing experience.We strive to provide a comfortable and enjoyable environment for all our guests, and it's wonderful to receive such positive comments. If there is anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know.
10/10 - 훌륭해요
Victor
출장 여행
2024년 5월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
Victor
2024년 4월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Thank you so much for your wonderful feedback! We are delighted to hear that you had an excellent stay with us. Your kind words truly brighten our day and serve as a great motivation for our team.Your feedback is invaluable to us, and we will continue to work hard to maintain the high standards you experienced. Should you have any specific highlights or suggestions for further improvement, we would love to hear them
10/10 - 훌륭해요
Graydon
2024년 5월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Graydon
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Thank you for taking the time to provide your feedback regarding your recent stay. I'm very happy to hear that you enjoyed your overall stay. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 - 좋아요
GURMINDER
2024년 4월 30일
GURMINDER
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 5월 21일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 - 훌륭해요
Jayne
출장 여행, 가족 여행
2024년 4월 29일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool and hot tub area were very clean. Great hotel. Convenient to the highway
Jayne
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our pool and hot tub area very clean. Maintaining a pristine and inviting environment for our guests is a top priority for us.We're also glad to know that you found our hotel's location convenient, especially with easy access to the highway. Your kind words about our hotel mean a lot to us.
10/10 - 훌륭해요
Justin
2024년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Justin
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
6/10 - 괜찮아요
Marcia
출장 여행
2024년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The upgraded room was lovely… Except the bed was uncomfortable, and the toilet paper was like tissue paper.
Marcia
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 30일
hank you for taking the time to provide feedback on your recent stay with us. I'm pleased to hear that you found the upgraded room to your liking, but I'm sorry to learn that not all aspects of the room met your expectations.Your comfort is extremely important to us, and I apologize that the bed did not provide the comfort you deserved. We aim to ensure that all our guests have a restful experience, and clearly, we missed the mark in this instance. Additionally, your comment regarding the quality of our toilet paper has been noted, and I will address this with our housekeeping team to explore better options.We appreciate your feedback as it helps us improve our guest experience. We hope to have another opportunity to host you, where we can ensure a more comfortable and satisfying stay.Thank you once again for choosing to stay with us.Warm regards,
6/10 - 괜찮아요
Rob
출장 여행
2024년 4월 26일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I took a picture of 2 used cups and a door handle that were left on a counter. I took the picture to the front desk. they called maintenance, but no one came. Also the AC in the main bedroom was not working. I did not have a great night sleep.
Rob
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 30일
Thank you for taking the time to share your experience with us. I sincerely apologize for the issues you encountered during your stay, including the cleanliness concerns and the malfunctioning air conditioning unit. It is clear we missed our mark on delivering the high standards we strive for.I understand how frustrating it must have been to report these issues and not have them resolved promptly. This is certainly not the level of service we aim to provide. Your feedback has been shared with our housekeeping and maintenance teams to ensure immediate action and improvement.Once again thank you and hope you give us another shot in order to make it up.Looking forward to seeing you agian
10/10 - 훌륭해요
Brian 님, Airdrie
출장 여행
2024년 4월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and friendly people
Brian
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 23일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
4/10 - 별로예요
Kevin 님, Calgary
단체 여행
2024년 4월 22일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room itself was ok. I could have done without front desk staff loud talking for over an hour after midnight. My room was unfortunate on the main floor and down the hall. I never thought to ask for something farther away. Only spent one night. Not much opinion of the rest of the staff since interaction was minimal. I would give them another try but request a room in a different part of the hotel.
Kevin
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 30일
Thank you for sharing your feedback about your recent stay with us. I apologize for the noise disturbances caused by our front desk staff during your visit. We understand the importance of a peaceful environment, especially after midnight, and I am sorry that we fell short of meeting your expectations in this regard.I appreciate your willingness to give us another chance, and we would be more than happy to accommodate your request for a room in a quieter part of the hotel on your next stay. Please feel free to contact me directly when you are planning your return; I will personally ensure that your next experience is comfortable and meets our standards for excellence.Thank you once again for your feedback. We look forward to the opportunity to welcome you back and provide you with a superior experience.Warm regards,
10/10 - 훌륭해요
Luigi
2024년 4월 21일
Luigi
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Dear Valued Guest, I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 - 훌륭해요
Wanda 님, Sylvan Lake
연인과의 여행
2024년 4월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff were very friendly and professional. The room is a great size
Wanda
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 23일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
4/10 - 별로예요
Charlene 님, Fort McMurray
2024년 4월 18일
Charlene
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments are important to us, and we are committed to addressing any issues to improve our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. If you have any further concerns or need assistance, please do not hesitate to contact us directly.
10/10 - 훌륭해요
Cameron
출장 여행
2024년 4월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous property. A1
Cameron
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 23일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 - 훌륭해요
Bridget 님, Sylvan Lake
연인과의 여행
2024년 4월 18일
I don’t care for where the pool and hot tub are…being right by two restaurants with windows looking into pool area from hallway but none looking outdoors
Bridget
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 23일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 - 좋아요
Aaron
2024년 4월 17일
Aaron
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again
2/10 - 너무 별로예요
James
2024년 4월 16일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The sink tap looked industrial and anytime you turned the water on it would spray outside the sink
The ac is a big wall unit that is noisy and wakes you up in the night
The Dennys that is attached is discussing dirty
James
2024년 4월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 30일
Thank you for taking the time to provide feedback on your recent stay at our hotel. I apologize for the issues you encountered with the sink tap and the air conditioning unit. We strive to ensure all our amenities are in perfect working order and regret that this was not the case during your visit. I have notified our maintenance team about the water spray and noisy AC unit, and they are addressing these problems promptly to prevent future inconvenience.Regarding your experience at the attached Denny's, I am truly sorry to hear that it did not meet your expectations. We hold our partners to high standards of cleanliness and service, and your comments are being taken seriously. I will pass your feedback directly to the management team at Denny’s to ensure they are aware and can take the necessary corrective actions.We value your patronage and hope you will give us another opportunity to provide you with the quality stay you expect and deserve. If there's anything more we can do to assist you or improve your next experience, please do not hesitate to contact me directly.Thank you again for your feedback. We look forward to welcoming you back under better circumstances.
10/10 - 훌륭해요
Edward
가족 여행
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
*
Edward
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 17일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 - 훌륭해요
Jayne
2024년 4월 16일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jayne
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 17일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 - 좋아요
Garth
연인과의 여행, 출장 여행
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay.
Garth
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 16일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
10/10 - 훌륭해요
Ghazal
2024년 4월 12일
Ghazal
2024년 3월에 3박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 5월 19일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again
8/10 - 좋아요
Jaymee
출장 여행
2024년 4월 11일
좋아요: 청결 상태, 직원 및 서비스
Clean, good hotel just on the outskirts of Edmonton. Quick access to the highway. Average, no complaints.
Jaymee
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 16일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
4/10 - 별로예요
Josh
출장 여행, 가족 여행
2024년 4월 10일
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The sheets were dirty. Called to get new sheets no one would answer the phone. Went down to front desk and the clerk was not very accommodating. New sheets finally show up and he first swept the pubic hairs off the bed and onto the floor then he just throws sheets on bed and walks away. Later found bathroom to be same way hairs all over walls and ceiling. Not very impressed and will find another hotel next time.
Josh
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 16일
We sincerely apologize for the unacceptable experience you had during your stay with us. It's deeply concerning to hear about the issues you encountered with the cleanliness of your room and the lack of responsiveness from our staff.Maintaining a high standard of cleanliness is non-negotiable for us, and we are truly sorry that we fell short in this regard. Your experience with our front desk clerk is also extremely disappointing, and we will address this behavior immediately with our team to ensure it does not happen again.We understand the importance of feeling comfortable and cared for during your stay, and we failed to meet your expectations in every aspect. Please know that your feedback is being taken seriously, and we will be conducting a thorough review of our housekeeping and customer service procedures to prevent similar incidents in the future.We completely understand your decision to seek accommodation elsewhere for your future visits, but we sincerely hope that you will consider giving us another chance to make things right. If there is anything we can do to regain your trust or if you would like to discuss your experience further, please do not hesitate to reach out to us directly. Thank you for bringing these issues to our attention, and we apologize once again for the inconvenience caused.
8/10 - 좋아요
Aidan
연인과의 여행, 가족 여행
2024년 4월 7일
We had two rooms. The chicken biryani is made in house and is delicious! View out the back rooms are nice if you get the right room and pay a little more. Our first room was nice. Our second room the sink was clogged and leaking and toilet didn’t flush properly.
The hotel itself isn’t very inviting looking at the front and is tucked away in a corner with some not so great people hanging around. Not sure I’d feel safe as a woman walking around the area after dark by myself.
Aidan
2024년 4월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 16일
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our in-house chicken biryani and the pleasant view from some of our rooms. However, we are truly sorry to learn about the maintenance issues you encountered in your second room. This is certainly not the experience we aim to provide, and we apologize for any inconvenience it caused during your stay.Ensuring the comfort and safety of our guests is our top priority, and we take your comments regarding the surrounding area very seriously. We will review our security measures and work to address any concerns to enhance the safety of our guests, especially for solo travelers.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Please rest assured that we will take immediate steps to address the issues you've raised to ensure a better experience for our future guests. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve. If you have any further feedback or concerns, please don't hesitate to contact us directly. Thank you again for choosing to stay with us.
10/10 - 훌륭해요
Jason
출장 여행
2024년 4월 6일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was very nice as always. The music in the halls is a bit loud in the evenings. And dennys was horrible. I know its not the hotels responsibility but the evening staff and cooks were not great, unfortunately it reflects towards the hotel to most people.
Jason
2024년 4월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 16일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
8/10 - 좋아요
Belinda
연인과의 여행
2024년 4월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for 2 nights, conveniently located near airport and highways, Dennys and Chop accessible from the hotel. Typical standard hotel room, a bit dated, clean, comfy bed.
Belinda
2024년 3월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 5일
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel conveniently located near the airport and highways, and that you appreciated the accessibility to Denny's and Chop from our premises.We also appreciate your comments regarding the room. While we strive to provide comfortable accommodations for all our guests, we understand that our rooms may appear a bit dated to some. Rest assured, we are continuously working on updates and improvements to enhance the overall experience for our guests.Your feedback is invaluable to us as we strive to make every guest's stay as comfortable and enjoyable as possible. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
10/10 - 훌륭해요
Merlyn
2024년 4월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s fine!
Merlyn
2024년 3월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 5일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
8/10 - 좋아요
Daniel 님, Edmonton
2024년 3월 30일
Daniel
2024년 3월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 5일
Dear Valued Guest, thank you for taking the time to rate your stay, we are glad to see that you have enjoyed your stay. Looking forward to seeing you again.
4/10 - 별로예요
Carolyn
연인과의 여행
2024년 3월 29일
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Room smells old and the floors are slanted and uneven.
Carolyn
2024년 3월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 4월 5일
Dear Valued Guest, thank you for sharing your feedback regarding your recent stay with us. We truly apologize for any inconvenience you experienced during your stay. We have taken the corrective actions to avoid similar issues in future. Looking forward to seeing you again.
10/10 - 훌륭해요
Tammy
가족 여행
2024년 3월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Getting datted
Tammy
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 30일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 - 훌륭해요
Stephanie
2024년 3월 26일
Convenient but it’s starting to get run down. Showing lots of ware and tare.
Stephanie
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 30일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 - 훌륭해요
Hu
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property. Nice and clean. Attached to a Denny’s. What more could you ask for?
Hu
2024년 2월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 25일
Dear Hu,Thanks for the 5 Star review !I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 - 훌륭해요
Alfea
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really liked our room with the jacuzzi!
Alfea
2024년 3월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 22일
Dear Alfea,Thanks for the 5 stars review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
8/10 - 좋아요
Wanda 님, Grande Prairie
아이를 동반한 가족 여행, 가족 여행
2024년 3월 21일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel but does not feel safe. Very sketchy people standing around the lobby and outside speaking jibberish. Clearly on something. Staff will not have them removed.
Wanda
2024년 3월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 22일
Dear Wanda,Thank you for the 4 star review and for the constructive feedback.We sincerely apologize for the discomfort you experienced during your stay. Ensuring the safety and security of our guests is paramount to us, and we take all feedback seriously. We'll address this matter promptly with our staff and security team to enhance our protocols and ensure a welcoming environment for all guests. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future. If there's anything else we can do to assist you, please don't hesitate to reach out to our management team.Sincerely
10/10 - 훌륭해요
Gregory
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay in a king suite with a washer/dryer and just love. Having the sitting area separate from the sleep area is nice. The kitchen is stocked with everything I need, including pods for the dishwasher.
Gregory
2024년 3월에 3박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 15일
Dear Gregory,Thank you for your 5-star review!We're delighted that you enjoyed your stay in our king suite and enjoyed the suite setup along with the separate sitting area and the fully equipped kitchen. We look forward to welcoming you back soon!Warm regards
10/10 - 훌륭해요
Michelle
아이를 동반한 가족 여행
2024년 3월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, a great place to stay!
Michelle
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 11일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
10/10 - 훌륭해요
Kenneth
단체 여행
2024년 3월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast and efficient check in. Room upgrade upon arrival and a gift card for the excellent on site restaurants. Room was clean and well organized, very nice
Kenneth
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 3월 11일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 - 좋아요
Trisha
2024년 3월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trisha
2024년 3월에 5박 숙박함
답변 제공: Management 님, 2024년 3월 10일
I'm very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future.
8/10 - 좋아요
Erika
2024년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Erika
2024년 3월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 8일
Dear Erika,Thanks for the 4 Star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 - 훌륭해요
Ritchie
연인과의 여행, 출장 여행
2024년 3월 5일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in Friday afternoon for 3 nights. There were some dirty dishes on the floor in my hallway. They were still there when I came home from dinner Sunday evening. Monday morning they were gone but there were food remnants from the dishes still on the carpet where the dishes had been sitting.
Ritchie
2024년 3월에 3박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 5일
Dear Ritchie,Thank you for choosing to stay with us and for taking the time to share your experience. We sincerely apologize for the oversight in clearing the room service trays from the hallway during your stay. I can assure you that our restaurants staff are making regular tours in all hallways for this purpose, however it might take some time in few occasions depending on the restaurant operations and the volume of orders.We appreciate your understanding and patience, and we want to assure you that we are addressing this matter with our team to prevent any recurrence. Your feedback is crucial to our improvement, and we hope to have the opportunity to provide you with a flawless experience on your next visit.We value your patronage and look forward to welcoming you again in the future.Warm regards,
10/10 - 훌륭해요
Jaime
연인과의 여행
2024년 3월 4일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great property. Having The Chop attached to the building is very convenient. Nice variety of rooms for all family needs.
Jaime
2024년 3월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 5일
Dear Jaime,I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
6/10 - 괜찮아요
David
2024년 3월 3일
Nothing bad to say OK place to stay
David
2024년 3월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 5일
Dear David,We appreciate you taking the time to share your feedback with us. Every guest's perspective is invaluable, and your satisfaction is our utmost priority. While your comments don't pinpoint any specific shortcomings, we notice that your overall rating is three stars. Should you have any specific details or concerns you'd like to discuss further, please don't hesitate to reach out to us directly. We look forward to the opportunity to exceed your expectations in the future.Sincerely
10/10 - 훌륭해요
Brandi
2024년 3월 3일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brandi
2024년 3월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 25일
Dear Brandi,Thanks for the 5 star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
2/10 - 너무 별로예요
Terri
2024년 2월 29일
Terri
2024년 2월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 22일
Dear Terri,Thank you for sharing your feedback. We value all guest opinions, and your satisfaction is important to us. We regret that your experience fell short of expectations. Please know that we take your feedback seriously and will use it to improve our product and services.If you have any specific details you'd like to share, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to better serve you in the future.Sincerely
10/10 - 훌륭해요
Brady
2024년 2월 28일
Brady
2024년 2월에 1박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 3월 22일
Dear Brady,Thanks for the 5 Star review!I’m very happy to hear that you enjoyed your overall stay and it was our pleasure to be of service to you. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely
10/10 - 훌륭해요
Ken
2024년 2월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was right off the highway and within 20 minutes of downtown Edmonton. Plenty of restaurants within 2 miles of the hotel, including Denny’s (attached to the hotel) for breakfast. Nice fitness center with plenty of equipment. Would definitely recommend this hotel.
Ken
2024년 2월에 2박 숙박함
답변 제공: Khaled Maaty-General Manager 님, 2024년 2월 28일
Dear Ken,Thank you for taking the time to provide your feedback regarding your recent stay. I'm very happy to hear that you enjoyed your overall stay. On behalf of the entire team here at the Sandman Signature Edmonton South, we would like to thank you for the positive review and we are looking forward to welcome you back in the near future. Sincerely