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“the apartment was dirty and smells so bad i find huge mosquito inside the bathroom was so dirty and no shampoo or soap no hot water too no ac only in one room .. it was the worse experience ever .. never back again”

“Very nice and quite place Very Friendly staff Compensated us for dry clean services Nice breakfast Will visit again”

“All location , clean, services were excellent. Access to property should be improved Thanks”

“Moldy smell. Lack of communication before arrival, did not even stay the night due to mold smell and bedroom area. Would not suggest this to anyone ”

“The property has very poor communication with guests. I had the same issue, and other guests mentioned experiencing it as well. The hotel smelled strange, and there was no water in the shower or bathroom in the morning. Overall, it was a disaster. The self-check-in process is unnecessarily long, and there is little to no support afterward. I strongly recommend avoiding this hotel.”

“Great place to stay with very spacious rooms. The bathroom needs a bit of upgrading, as it’s hard to adjust the water due to the bathtub setup. It’s very conveniently located within walking distance to the shops. Batroun has a lot to offer 25 minutes to the snow and 30 minutes to Jounieh. The place is very clean, and I highly recommend it”