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Imago Hotel & Spa

4.5 star property

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Consider a stay at Imago Hotel & Spa and take advantage of a free breakfast buffet, a garden, and dry cleaning/laundry services. Treat yourself to hydrotherapy, a massage, or a body wrap at Imago Spa, the onsite spa. The on-site restaurant, Cicero Bistro, offers breakfast, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a bar and a health club.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Double or Twin Room

7.8 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located near the bay, Imago Hotel & Spa is in Macrozona Bahía Redonda y Primeros Faldeos, a neighborhood in El Calafate. The area's natural beauty can be seen at Laguna Nimez and Bahía Redonda, while Anfiteatro Del Bosque and Gnome Village are cultural highlights. Visit our El Calafate travel guide
Map
Calle 669, 40, El Calafate, Santa Cruz, 9405

What's nearby

  • Bahía Redonda
    10 min walk - 0.9 km
  • Avenue del Libertador
    5 min drive - 2.0 km
  • Bahía Redonda Viewpoint
    5 min drive - 2.0 km
  • Mirador
    6 min drive - 2.7 km
  • El Calafate Historical Interpretation Center
    10 min drive - 4.3 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.)
    25 min drive

Restaurants

  • La Cantina
    8 min drive
  • Punta Argentina
    5 min drive
  • La Lechuza
    6 min drive
  • Pura Vida Resto Bar
    5 min drive
  • Pantagonia
    7 min drive

About this property

Imago Hotel & Spa

  • Luxury boutique hotel located in Macrozona Bahía Redonda y Primeros Faldeos
  • Consider a stay at Imago Hotel & Spa and take advantage of a free breakfast buffet, a garden, and dry cleaning/laundry services. Indulge in hydrotherapy, a massage, and a body wrap at Imago Spa, the onsite spa. The on-site restaurant, Cicero Bistro, offers breakfast, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a bar and a health club.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool along with sun loungers
    • Free self parking
    • A free area shuttle, express check-out, and express check-in
    • A 24-hour front desk, a computer station, and 1 meeting room
  • Room features
  • All 54 individually furnished rooms have perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • LCD TVs with premium channels
    • Free infant beds, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Hoteles mas Verdes, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cicero Bistro

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 592 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 1 and September 1.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Imago Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Imago Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Imago Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Imago Hotel & Spa?

Check-out is at 11 AM.

Where is Imago Hotel & Spa located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within a 15-minute walk of Bahía Redonda and Lago Argentino. Bahía Redonda Viewpoint and Avenue del Libertador are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Imago Hotel & Spa Reviews

8.4

Very Good

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 103 reviews
Rating 8 - Good. 24 out of 103 reviews
Rating 6 - Okay. 7 out of 103 reviews
Rating 4 - Poor. 11 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

Reviews

Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating, Breaffast was standard but amazing carrot cake and a tasty manzana homemade preserve jam
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff are extremely friendly and helpful, it was the best part of our stay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sau Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spa specially after full day hiking
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and property was very clean.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with very helpful staff. Nice warm pool, great views of mountains, and on site spa.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imago was nice and comfy place to stay. Is very easy to access and personal was kind and helpful. Pool is great.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Paul Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Imago was wonderful. The staff were highly professional and well informed. They helped and offered their services freely. Loved Ramiro who gave me important tips like which side of your bus to sit on to get best views. The pool and spa were so necessary after long hikes to ease tired muscles to do more. A gift. Paula was special and courteous. Thank you Imago and staff!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with a view of the lake. Comfortable bed, very small shower. Great pool, spa was hit and miss, sauna working, steam room shut. Good breakfast. Free shuttle into town in the evening. Helpful staff.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Staff service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brian M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, helpful staff, great breakfast, great pool, great location, free bus to town
Verified

6/10 Okay

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Old towels they charge you for drinks that you didn't. Not a 5 start Hotel
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but the mattress and towels need upgrading.
Stayed 2 nights in Mar 2023
Verified

4/10 Poor

Carmen

Liked: Cleanliness
Disliked: Staff & service
Disappointing rating as a 5-star hotel. Far from the city with limited shuttle options.
Stayed 3 nights in Dec 2022
Verified

4/10 Poor

agustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning and too small
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

wing

Liked: Cleanliness, property conditions & facilities
Interior of the property is good. Breakfast coffee was terrible. No parking lot. Far away from town. It offered shuttle service. The hotel mandated to use their exchange rate in favor to them that they can charge more. We can't pay with their currency even we have their custom tourist document. Other hotel allowed us to pay in local currency without threaten us to pay taxes.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Gerhard

Disliked: Staff & service, amenities
Serious deficits in service. Neglected surrounding of the hotel buildings. Asking for a delay of just 30 minutes for check out you simply get the answer “ not possible”. I.e. substantial lack of customer friendliness
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Oleksandra

Disliked: Property conditions & facilities

Far away from 5 star.

Definitely not a 5 star hotel. The hotel feels dated and needs renovations. The slippers were never provided even though I asked twice. Was charged for 2 coke cans and 2 small waters from mini bar 33,500 ars even though nowhere in the room it said that it cost money. Upon check out in the rude for was told that I should look for some QR code that after scanning it would have information. This has to be some kind of a joke. Shuttle only works 16:30 until 21:30. All other time had to take a taxi which is 7,000 ars one way since the hotel is outside of town. No coffee or tea in room. For the price absolutely look for different place to stay
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service

Not happy

Very disappointed in front desk as policies. 1) they would not change less than $50 and it was my last day in Argentina and just needed tip money for their employees 2) exchange rate was a rip off - 750 vs 1000 at our last hotel 3) gave us wrong opening time of glacier museum which we based our day on 4)no free bottled water in the room
Stayed 1 night in Jan 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities
Excelente hotel e equipe. Único problema é o banheiro, ao tomar banho alaga tudo, sem jeito!
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Yuser

Liked: Cleanliness
Disliked: Amenities
El colchón es muy incómodo, en la habitación había mucho calor y no tienen aire acondicionado, las toallas son muy desgastadas, con un color amarillento de viejas. No colocan agua de cortesía en las habitaciones, el personal es muy atento y amable.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Servicio 5 estrellas. No todas las habitaciones tienen aire, pero el hotel está excelente y tiene un transporte al Centro puntual a las horas indicadas.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viaje con mi pareja y el hotel estuvo genial. Fue el lugar perfecto para recuperase depues de mucha actividad fisica en el Chalten. Las instalaciones estan bonitas, buen spa y la atencion impeccable.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Aurea Teruco

Liked: Staff & service, property conditions & facilities, room comfort

Bom hotel

Hotel quarto grande, confortável. Parte do spa muito bom. Limpeza a desejar, mais cuidado na limpeza do banheiro. Wi-Fi instável. Atendimento muito bom, Restaurante também deixou a desejar, nada que desmereça o hotel
Stayed 4 nights in Mar 2025
Verified

2/10 Terrible

Guillem

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un hotel de 5 estrellas. Las instalaciones son de hotel de 3 estrellas
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nicolas rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar exelente

La atencion exelente de toodo el personal del hotel, super atentos, avise que lo reserve por el cumple de mi pareja y que era sorpresa y me segundearon en todo momento para que fuera una sorpresa y hasta le llevaron un presente super rico Todos super amable y el lugar hermoso y tranquilo
Stayed 1 night in Feb 2025