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Xelena Hotel & Suites

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Luxury
5.0 star property
9.0

Wonderful

Patagonian sanctuary with heated floors

Serene lake views through floor-to-ceiling windows define this peaceful Patagonian retreat. The indoor pool and hot tub welcome guests after exploring El Calafate. A complimentary shuttle runs to downtown, while the hotel restaurant serves delicious breakfast with stunning sunrise panoramas.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩355,595
₩355,595 total
Jul 1 - Jul 2

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

9.8 out of 10
Exceptional
(20 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple

Triple | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Triple

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Suite Junior

Suite Junior | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Junior

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite de Lujo

Suite de Lujo | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite de Lujo

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite Presidencial

Suite Presidencial | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite Presidencial

  • Lake view
  • 125 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Macrozona Bahía Redonda y Primeros Faldeos, a neighborhood in El Calafate, Xelena Hotel & Suites is in the suburbs and on the waterfront. Anfiteatro Del Bosque and Argentinean Lake are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Laguna Nimez and Bahía Redonda. Visit our El Calafate travel guide
Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Scenic views of Glaciar Perito Moreno, El Calafate, Argentina
    Calafate Fishing
    5 min drive - 2.7 km
  • Bahía Redonda
    4 min walk - 0.4 km
  • Bahía Redonda Viewpoint
    18 min walk - 1.5 km
  • Avenue del Libertador
    20 min walk - 1.7 km
  • Mirador
    5 min drive - 2.4 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.)
    25 min drive

Restaurants

  • La Cantina
    7 min drive
  • Punta Argentina
    4 min drive
  • La Lechuza
    5 min drive
  • Pura Vida Resto Bar
    4 min drive
  • Pantagonia
    6 min drive

About this property

Xelena Hotel & Suites

  • Luxury hotel located in Macrozona Bahía Redonda y Primeros Faldeos
  • At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace, and designer stores on site. Treat yourself to a body treatment, a body scrub, or a massage at Zen Spa, the onsite spa. The on-site restaurant, MORA, features ocean views and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • Additional perks include:
    • An indoor pool along with sun loungers and a lifeguard on site
    • Free self parking
    • Full breakfast (surcharge), a free shopping center shuttle, and smoke-free premises
    • An elevator, a 24-hour front desk, and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 100 rooms offer comforts such as premium bedding and heated floors, in addition to perks like laptop-compatible safes and air conditioning.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets and pillowtop mattresses
    • Showers, bidets, and free toiletries
    • LED TVs with cable channels
    • Heated floors, heating, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Hoteles mas Verdes, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Parking included
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₩155,569 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from June 1 2026 to June 7 2026 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from June 1 2026 to June 7 2026 (completion date subject to change).

How much does it cost to stay at Xelena Hotel & Suites?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on Jul 1, 2026 start from ₩355,595, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Check-out is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mi (2 km) of Bahía Redonda, Bahía Redonda Viewpoint, and Avenue del Libertador. Lago Argentino and Mirador are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Xelena Hotel & Suites Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 315 out of 492 reviews
Rating 8 - Good. 106 out of 492 reviews
Rating 6 - Okay. 43 out of 492 reviews
Rating 4 - Poor. 18 out of 492 reviews
Rating 2 - Terrible. 10 out of 492 reviews

Reviews

Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool area and the view. Great hotel and staff.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Staff was helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Very good property with beautiful views. Room was clean and well appointed, staff was helpful, it was a nice place. The only disadvantage (or advantage, depending on perspective) is that it was a bit out of town, so the main street with all the restaurants was not as easily walkable. We had a car so it didn't bother us. Stayed in March of 2026.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marielle Voets

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacious room with gorgeous view. Very clean. Well maintained. Friendly staff. Nice pool area. Great breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Debbie Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay. Buffet was good but could add more food for international guests.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Massage! Loved the facilities good running trail
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel has great views. It is about a 1.5 mile walk to town. this was fine for us but may not be for everyone. The food in the hotel was excellent, and they packed us a great lunch for one of our tours.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great view to the lake, free transfer to town
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Max Philipp

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with nice view. Very friendlu staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of lake Argentino from the hotel and staff very helpful especially with our early arrival and check in. There is a shuttle bus to and from the town so didn’t matter that we were a good 45 minute walk away.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Akiva

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
Great location and view. Big room also
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views. Clean. Friendly staff.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
Excellent view from the room. Comfortable bed, nice bathroom. Breakfast was poor and staff were curt. Courtesy shuttle bus was useful if you could secure a seat. Overall the view made it all worthwhile.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium bedding, wonderful staff and great view
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, room and staff
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Eric

Liked: Staff & service, amenities, property conditions & facilities
Good view of Argentini Lake, staff is helpful
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great views. Sunrise and sunset views were absolutely stunning.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service !

Great hotel! The service was excellent! The food, the location, the views, the cleanliness, and the best of all was the service from the front desk, to the waiters and cleaning staff. Definitely recommend this place!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very efficient and courteous. The food is fantastic. I really enjoyed the view from the property and overall experience was outstanding.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Slightly far from town
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Norma Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iris Berry, Ceci, elegante Nice, Place I, Love de Spa And The Restaurant Has Wonderful Food de Stuff Is Berry, Very Nice And I Love Are Stay There For Me Best place in Calafate
Stayed 3 nights in Sep 2024