Ella Mount Heaven Hotel

Property class: 3

Choose dates to view prices

Take advantage of a free daily manager's reception, a terrace, and a coffee shop/cafe at Ella Mount Heaven Hotel. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, Mountain View

A wooden-paneled room with a bed, a small table, and a wall-mounted TV.

Deluxe Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed

View all photos for Junior Room, Mountain View

A hotel room with a large pool, wooden furniture, and a bed with a headboard.

Junior Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Ella is home to Ella Mount Heaven Hotel. Suwadivi Ayurveda Health Care and Amphitikanda Tea Estate are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ravana Falls and Ravana Falls. Visit our Ella travel guide
Map
15th Mile Post, Wellawaya Road, Ella, Uva Province, 90090

What's nearby

  • Kital Ella Waterfall
    3 min drive - 2.6 km
  • Ravana Falls
    4 min drive - 3.3 km
  • Ravana's Cave
    4 min drive - 3.7 km
  • Nature Trail Ella
    6 min drive - 5.1 km
  • Kinellan Tea Factory
    7 min drive - 6.2 km

Getting around

  • Ella Railway Station
    12 min drive

Restaurants

  • Chill Cafe
    4 min drive
  • 360 Ella
    4 min drive
  • Barista
    3 min drive
  • Matey Hut
    4 min drive
  • Dream Café
    4 min drive

About this property

Ella Mount Heaven Hotel

  • Property highlights
  • At Ella Mount Heaven Hotel, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • 3 indoor pools and a children's pool
    • Free valet parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
    • Free newspapers, an elevator, and barbecue grills
  • Room features
  • All guestrooms are individually furnished, and include comforts such as private pools and laptop-friendly workspaces, as well as perks like late night room service and free WiFi.
  • Extra amenities include:
    • Showers, bidets, and free toiletries
    • Wardrobes/closets, separate sitting areas, and electric kettles

Similar properties

A modern pool area with stone walls and a wooden ceiling.
Elevate Ella Resort and Spa
Ella
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 32 reviews
The price is ₩163,780
₩193,260 total
includes taxes & fees
Oct 26 - Oct 27
Elevate Ella Resort and Spa
Compare similar properties

Frequently asked questions

Does Ella Mount Heaven Hotel have a pool?

Yes, this property has 3 Indoor pools and a children's pool.

Is Ella Mount Heaven Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Ella Mount Heaven Hotel?

Check-in start time: 11:30 AM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Ella Mount Heaven Hotel?

Check-out is at 11:00 AM.

Does Ella Mount Heaven Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8000 per vehicle applies.

Where is Ella Mount Heaven Hotel located?

Situated in Ella, this spa hotel is within 2 mi (3 km) of Ravana Falls, Ravana Falls, and Kital Ella Waterfall. Ravana's Cave and Ella Spice Garden Cooking Lessons are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Ella Mount Heaven Hotel Reviews

5.4

5.6

Cleanliness

5.2

Amenities

8.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 3 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were beyond fantastic. Everyone was so helpful and caring.
Stayed 3 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Room comfort
The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Very dirty. Terribly dirty. Very old. Pictures on Expedia don't match reality. Bugs everywhere. Toilet fixtures old and damaged. We couldn't even shower. Wifi terrible. I am trying to file a claim on this property for misleading and showing wrong information while booking.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Cleanliness, communication

NEvER AGAIN

When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out NOT HAPPY 😡
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Worst hotel in this universe

The worst hotel in the entire universe..toilet smelling..gave used soap wrapped in tissue, no fridge, no vanity, broken shower head, to go to toilet, have to cross wet shower floor, flies sitting all over breakfast food, no tissue, no face towel, no hand towel, reception did not talk, did not provide any information, asked bell boy about dinner, he said buffe, but when went to restaurant, no buffe..only fried rice and pasture..had to abandon the restaurant and went for dinner in the town. Booked for 2 night but had to change the hotel after 1 night..cannot stay in this horrible hotel..will ask hotels.com to refund my money..This hotel is worth nothing.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning View! We loved staying here, it was pretty good. Staff very caring
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We have 3 rooms and we have wow out of the 2 rooms. One room was upgraded which we are thankful, but was too huge till it is kinda scary, there is a Swimming pool in the room. The other room has mountain insides the room, which we were alarmed too when we open the door, u see rocks insides the room. There is no internet connection in the room and the lobby internet was very weak too.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The location of the hotel and view from the balcony is excellent. This hotel should have a lift. TV does not work. Bed is comfortable. Food quality is poor. Staff is quite courteous. Bathrooms are terrible.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019