Verified
10/10 Excellent
Olivier
Jan 5, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un accueil formidable, avec le sourire , trés pro
Olivier
Stayed 3 nights in Dec 2020
Hotel Arbre de Neu
3.0 star property
Skiers find mountain bliss with direct slope access at Hotel Arbre de Neu, where adventure meets comfort in a perfectly positioned mountain retreat
Choose dates to view prices
Photo gallery for Hotel Arbre de Neu
Hotel Arbre de Neu offers ski-in/ski-out access in a mountain setting. Travelers enjoy modern amenities, a relaxing sauna, and on-site dining at the restaurant and bar/deli. The hotel's strategic location consistently earns positive reviews from guests.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Breakfast available
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Superior Double Room, Balcony, Mountain View
Superior Double Room, Balcony, Mountain View
- Mountain view
- Sleeps 2
- 1 Queen Bed
- Free WiFi
View all photos for Junior Studio Suite
Junior Studio Suite
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
- Free WiFi
View all photos for Economy Twin Room
Economy Twin Room
- Sleeps 2
- 1 Twin Bunk Bed OR 1 Twin Bed
- Free WiFi
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About the neighborhood
Encamp is home to Hotel Arbre de Neu. Regional Park of the Catalan Pyrenees and Engolasters Lake Trail reflect the area's natural beauty and area attractions include Palau de Gel and Escaldes-Engordany Arts Centre (CAEE). Looking to enjoy an event or a game while in town? See what's happening at Estadi Comunal de Aixovall or Devk-Arena. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Encamp travel guide
102 Avinguda de François Mitterrand, Encamp, AD200
What's nearby
- Funicamp Ski Lift3 min walk - 0.2 km
- Bony de les Neres Trail5 min walk - 0.4 km
- Engolasters Lake Trail6 min walk - 0.6 km
- Engolasters Lake-Les Pardines Path6 min walk - 0.6 km
- Church of Santa Eulalia d’Encamp11 min walk - 0.9 km
Getting around
- Mérens-les-Vals Station42 min drive
- La Seu d'Urgell (LEU)62 min drive
Restaurants
- Bar Valipas10 min walk
- Sangria2 min drive
- Gir Cafe7 min walk
- Popeyes Encamp1 min walk
- Borda Vella11 min walk
About this property
Hotel Arbre de Neu
Hotel near Caldea Spa
You can look forward to a terrace, a sauna, and a restaurant at Hotel Arbre de Neu. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski storage. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
You'll also enjoy perks such as:
- Continental breakfast (surcharge), snow sports gear, and free newspapers
- Tour/ticket assistance, outdoor furniture, and smoke-free premises
- Concierge services and an elevator
Room features
All guestrooms at Hotel Arbre de Neu feature comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra amenities include:
- Bathrooms with showers and hair dryers
- 24-inch LCD TVs with digital channels
- Wardrobes/closets, heating, and housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
Food and drink
- Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: EUR 2 to 15 for adults and EUR 2 to 15 for children
- A restaurant
- Snack bar/deli
Things to do
- Sauna
- Ski passes
- Ski storage
- Ski-in/ski-out access
- Snow sports gear
- Snowboarding
Family friendly
- Snack bar/deli
Conveniences
- Free newspapers in lobby
- Limited-hour front desk
Guest services
- Change of bedsheets (on request)
- Concierge services
- Housekeeping (on request) (for a fee)
- Tour and ticket assistance
Outdoors
- Outdoor furniture
- Terrace
Spa
- Spa services
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Handrails in stairways
- Well-lit path to entrance
More
- 1 building
- 5 floors
- Smoking not allowed
- Traditional architecture
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- 24-inch LCD TV with digital channels
More
- Desk
- Heating
- Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately EUR 2 to 15 for adults, and EUR 2 to 15 for children
- Housekeeping fee: EUR 15 per day; may vary based on length of stay
- Laundry fee: EUR 11 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Hotel Arbre de Neu pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Hotel Arbre de Neu doesn't offer parking.
What time is check-in at Hotel Arbre de Neu?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Arbre de Neu?
Check-out is at 11:00 AM.
Where is Hotel Arbre de Neu located?
Set amidst the mountains, this ski-in/ski-out hotel in Encamp is within a 10-minute walk of Funicamp Ski Lift and Engolasters Lake Trail and close to winter sports such as snowshoeing. Engolasters Lake-Les Pardines Path and Church of Santa Eulalia d’Encamp are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Arbre de Neu Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Amenities
10
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveler
Feb 16, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel. Stephan super atento y las indicaciones q nos dio para entrar despues de las 20 h super detallado.
Verified traveler
Stayed 1 night in Feb 2020
Verified
10/10 Excellent
Verified traveler
Feb 16, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Feb 2020