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Easily the best hotel experience I have ever had. The cleanest most respectful staff in the land. I think this experience was so good because it’s Chinese owned. Just top to bottom flawless experience. Ps don’t miss the morning breakfast! It Was restaurant quality and also has so many options. Only thing I could complain about is no hot tub:( but does have a pool:)

Our son and his family live nearby and, after trying two other hotels in the area, we now always stay here when we visit from Alaska. Front desk staff know us, the rooms are clean and right sized. Location is convenient to a great espresso shop and the included breakfast is extensive.

It was a last minute booking so I didn't expect to much. The staff was friendly, the room was awesome. Very clean and comfortable with a separate sitting area. I will stay there again next time I am in need of a room in the Tacoma area.

Was just overnight and off to my cruise, got a shuttle for only $20 to pier 91. Hotel staff set me up with it. I would have never known and paid for Uber that would have been $80. Thank you

This property is beautiful! The staff was helpful and friendly. We stayed here the night before an early flight but it didn’t feel like an airport hotel at all. The property is welcoming and quiet. We will definitely stay here again! 10/10

Alysha was AMAZING! We had to travel on Christmas and she was so kind and patient and accomodating. We were grateful for her after a long day of travel! The room was clean and crisp and so was the rest of the hotel. We have stayed at this hotel repeatedly and will continue to do so!

Great stay, staff were awesome. Comfortable room. Easy walk to airport if you're traveling light, and to light rail station.

View of the back of a gas station, a McDonald’s and a liquor store…also very close to the freeway. All seems a bit sketch but really for Parkland wasn’t bad at all. Felt oddly safe. Very new and clean. My only complaint is staff checked everyone else but me and my party two hours early but made us come back. Didn’t seem to have authority to move us to a room that was ready and no willingness to even look and see. The rest was fine.

Excellent property. Cleans rooms. Very comfy beds, great service.

Nice room and comfortable bed, good breakfast, and convenient shuttle to airport .

Cleanliness and location are our most important criteria when choosing a hotel and this place didn't disappoint. It's very clean, bed was comfortable, good breakfast. I would stay here again. Highly recommend this place.

Very friendly and helpful staff

Well it’s definitely was great property with great front desk ! Gentlemen who great us at front desk he was really professional and friendly who gave us great room with great view , he asked us for what we like which you don’t get these options

This hotel, by far, has the nicest staff of any place we have ever stayed. They went above and beyond in every interaction, from phone calls to shuttle drivers to front desk staff. And the lobby and general floor area is mopped several times a day. Clean, everywhere you look.

Loved the staff and our stay! Thank you

Absolutley great place to stay, on site bars and restaurants are awesome, area is good. Staff top notch

Very pleasant staff, reliable shuttle service but also super easy just to walk over to the airport via the skybridge at the light rail station (about a 2 minute walk to the sky bridge). We ate in the restaurant and it was very good (excellent chowder) Very clean room and super comfy bed. I would stay here again for sure.

Our stay was pleasant.