4/10
The bedrooms are comfortable. Although, we did not get the room we booked.
We were given a smaller room with only one king bed. We had booked a room with โmultiple bedsโ AND a sofa bed. The pictures showed two queen beds and a sofa bed.
I inquired with staff and was told they sold out of those rooms because so many families were booking. Even though we booked in advance!
The desk staff told me they were sorry and that they would โwaiveโ the parking fee. This hotel charges customers $18/day for staying at the hotel. I said great but I also want the room I paid for. She said tomorrow we can move you.
I agreed. It never happened. Then upon checkout they promptly charged me $36 for parking and sent the invoice to my email.
Lovely. Please do better Springhill Suites in Issaquah, WA. Pay more attention.
Lame
Johnny
2025๋
6์์ 2๋ฐ ์๋ฐํจ