8/10 - 좋아요
emily
연인과의 여행
2024년 4월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good evening. My partner and I stayed at your hotel April 6th for my birthday and we generally were pleased with the stay, but a couple things of note occurred that I thought I would pass along.
#1 Ennis was a joy. Great personality and very helpful,
#2 the view was great
#3 our TV didn’t work. We called the front desk and maintenance came, got it working, but told us not to turn it off or we would lose the connection! We left it on when we went to dinner, but it was still disconnected from service when we returned, so I had to watch SNL on my phone :(
#4 there was no information in the room about WiFi, room service, food, fire exits, amenities etc. usually a room has a binder with info. We had nothing.
We are returning to Everett next month for my partner’s birthday and may be returning to your hotel and hope the TV works! 🙂
emily
2024년 4월에 1박 숙박함