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“Room was clean and tidy with character. The heating wasn’t working but they left a portable heater which helped”

“Room and bed are cleaned well and morning breakfast is served also good. But ventilation is not good. Doesn't have any air conditioner so room is filled with hot air when checked in. Hotel is closed to road so that buzzing vehicles noise comes into window over night make me hard to sleep. Electric hot pot is served with stain inside so there's no way to make tea in the room.”

“Poor Golf Experience. We arrived at 530pm with the hope that we could have a drink at the golf clubhouse, only to be told the bar was closed and the staff were looking to kick out the current guests. Considering golfers were still on course, not what you would expect. The hotel was dated and only seemed to be interested in the health club side, where members were walking in and out of the restaurant area. No real bar, no atmosphere and morale of staff very low due to poor management. We waited...

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“Very dated decor ( not necessarily Victorian!) so many higgldy pickdly steps and differing floor levels all over the place. Was a pleasant stay but definitely not for anyone with mobility concern. ”

“Great!”

“Very nice Hotel would recommend for anyone ”

“A grand hotel building set on a picturesque estate with very good parking. It is set quite of the beaten path and the lane leading to the car park area was quite bumpy, dirty and replete with potholes. The hotel is part of the Sure Collection which is Best Western's premier line. The décor was a little tired, especially the carpeting in the corridors, some of which seemed to have been cleaned but only on the main walkway areas. The room was nice and spacious as was the bathroom. The shower took...