스위트 | 객실 내 금고, 책상, 노트북 작업 공간, 방음 설비
예약 가능 여부 확인

포스호텔 글레이셔 라군 여행 후기

4 out of 5
포스호텔 글레이셔 라군
Hnappavellir, 785 Öræfi, Fagurholsmyri, Eastern Region

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 710개" "
평점 8 - 좋아요. 1002개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 62개" "
평점 4 - 별로예요. 1002개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 15개" "

9.6/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

YOUNGUK

2023년 12월에 1박 숙박함
답변 제공: Alina 님, 2024년 1월 11일
Dear Younguk,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.We hope we can welcome you again in the future!We hope you had an amazing time in Iceland.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

SEONHWA

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Narye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오로라 봤어요. 숙소가 깔끔하니 예뻐여~ 조식도 맛있구 다 좋았습니다.
2020년 2월에 1박 숙박함
답변 제공: AV 님, 2020년 2월 20일
Dear guest. Thank you for the review. We hope you had a great time in Iceland. Best regards, Aðalsteinn, reception manager.

10/10 - 훌륭해요

JEOUNGPHIL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: AV 님, 2020년 1월 23일
Dear guest. Thank you for the full score. We hope you had a great time in Iceland! Best regards.

10/10 - 훌륭해요

Kwak

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고예요
따뜻하고 숙소도 깔끔하고 좋았습니다. 조식도 맛있었고 리셉션도 친절하게 도와주어서 감사했습니다
2019년 12월에 1박 숙박함
답변 제공: AV 님, 2020년 1월 22일
Dear guest. Thank you for the review. We hope you had a great time in Iceland. Best regards, Aðalsteinn, reception manager.

10/10 - 훌륭해요

DONG CHUL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
2019년 12월에 1박 숙박함
답변 제공: AV 님, 2020년 1월 22일
Dear guest. Thank you for the review. We hope you had a great time in Iceland. Best regards, Aðalsteinn, reception manager.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: AV 님, 2019년 10월 28일
Dear guest. Thank you for the score. We hope you had a great time in Iceland! Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함
답변 제공: AV 님, 2019년 9월 19일
Dear guest. Thank you for the full score. We hope you had a great time in Iceland! Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
훌륭한 위치, 훌륭한 음식
훌륭한 위치, 주변 환경, 좋은 음식 (특히 아침식사) 아쉬운 점- 슬리퍼와 바디로션은 상급 객실에서만 제공된다. 건물 외부 공사가 아직도 진행 중이다.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay! Perfect spot to be close to the nearby glacier lagoons!!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I appreciate the staff being helpful and willing to reschedule my booking after the road closure to the hotel prevent my ability to reach the hotel. Barbara and Marius were extremely helpful and kind.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful stay and the service was second to none. They offered room calls for the Aurora Borealis and they had dining options on site. They also had shoe drying racks (for a fee). The only draw back was that it was more expensive than the other hotels we booked. However, the food was the best we have had in Iceland thus far so it was worth it. Spa amenities were also very lovely.
2024년 4월에 1박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 11일
Dear Emma,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.We're delighted that you appreciated the efforts of our culinary team. We strive to offer a memorable dining experience, and your kind words motivate us to continue exceeding expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Manish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome property! We are vegetarian unfortunately there are not many options except for Hammus. But over all I will say it is very nice hotel and highly recommended it.
2024년 4월에 1박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 8일
Dear Manish,Thank you for taking the time to write your review of your recent stay with us.We are happy to hear that you enjoyed our hotel and surroundings.We have more vegetarian / Vegan option on the restaurant. Bar offer hummus and salad. Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 8일
Dear Matt,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Cyreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 8일
Dear Cyreen,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Mia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful during our stay. Service was outstanding.
2024년 3월에 2박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 8일
Dear Mia,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Natalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniente ubicación despues de un dia lego dw cobsuccion hasta el glaciar llegar a este lugar y poder disfrutar del spa y el restaurante fue muy agradablez
2024년 3월에 1박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 8일
Dear Natalia,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Neil

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful!
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 27일
Dear Neil,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay. Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

dorothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Professional, Hotel staff and hotel very beautiful. We had a lovely time at the hotel. Definitely would return again
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 27일
Dear Dorothy,Thank you for taking the time to write your review of your recent stay with us.We are thrilled to hear that you had a great experience, and we appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Miyuki

2024년 1월에 2박 숙박함
답변 제공: Alina 님, 2024년 3월 27일
Dear Miyuki,Thank you for the review.We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice hotel! The room was great, restaurant was delicious, and they have a spa & gym. Didn’t get to see northern lights because it was cloudy but great spot to see them in clear weather as it’s dark and far out - and they have a wake up service to call you if the lights are out so you don’t have to watch!
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 25일
Dear Jacob,Thank you for taking the time to write your review of your recent stay with us.It brings us immense joy to know that you enjoyed your stay. Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Steffanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this place. Food was amazing. Glad to have a hotel with hot tubs!!
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 25일
Dear Steffanie,Thank you for taking the time to write your review of your recent stay with us.It brings us immense joy to know that you enjoyed your stay. Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Mariana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good, spacious room Breakfast buffet is very good, complete with a lot of options Northern lights alert is a plus (though it didn't happen while there)
2024년 3월에 2박 숙박함
답변 제공: Alina 님, 2024년 3월 21일
Dear Mariana,Thank you for taking the time to write your review of your recent stay with us.It brings us immense joy to know that you enjoyed your stay. Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful hotel, stunning to drive up to and as stunning inside. There is waterfall close by to hike to. Perfect spot to rest before or after seeing Diamond Beach and area.
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 21일
Dear Janice,Thank you for taking the time to write your review of your recent stay with us.It brings us immense joy to know that you enjoyed your stay. Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Kelley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel on the way to the lagoon.
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 21일
Dear Kelley,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Looking forward to the opportunity to welcome you back again in the future.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Brittany

2024년 3월에 1박 숙박함
답변 제공: Alina Biel 님, 2024년 4월 8일
Dear Brittany,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Jiannuo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our second time stay when traveling to Iceland, we had very good memories. Just the lady at the front desk wasn’t super welcoming.
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 13일
Dear Jiannuo,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay.We are truly sorry to hear that you were dissatisfied with the customer service you received during your stay. Please accept our sincere apologies for any inconvenience or frustration this may have caused.Your satisfaction is our top priority, and it's disheartening to learn that we fell short of providing the level of service you deserve. We take your comments seriously and will be conducting a thorough review of the circumstances surrounding your experience to identify areas for improvement.Thank you for bringing this matter to our attention, we hope you would consider giving us another opportunity to demonstrate the level of service we aspire to provide.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay. Dinner in the restaurant was excellent - very good quality food and good service. Very comfortable room and the view was amazing. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 12일
Dear Craig,Thank you for taking the time to write your review of your recent stay with us.We are thrilled to hear that you had a great experience, and we appreciate your kind words.It warms our hearts to learn that you found our restaurant excellent, and we're delighted that you appreciated the efforts of our culinary team. We strive to offer a memorable dining experience, and your kind words motivate us to continue exceeding expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Carol

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with great staffs. 👍
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 7일
Dear Carol,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay. Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

6/10 - 괜찮아요

Anat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice hotel with a great breakfast, not worth the price in my opinion
2024년 2월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 27일
Dear Anat,Thank you for taking the time to share your feedback with us.We are happy to hear that you enjoyed our hotel and surroundings.We are sorry to hear that you found our hotel to be expensive, and we understand that pricing is an important aspect of your overall experience.We strive to offer our guests the best value for their money, and we regret that we may not have met your expectations in this regard. Your concerns have been taken seriously, and we will be reviewing our pricing structure to ensure that it remains competitive while still reflecting the high-quality services and amenities we provide.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous setting, excellent restaurant
2024년 2월에 2박 숙박함
답변 제공: Alina 님, 2024년 2월 27일
Dear Melissa,Thank you for taking the time to write your review of your recent stay with us.We are thrilled to hear that you had a great experience, and we appreciate your kind words.It warms our hearts to learn that you found our restaurant excellent, and we're delighted that you appreciated the efforts of our culinary team. We strive to offer a memorable dining experience, and your kind words motivate us to continue exceeding expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 27일
Dear Dominique,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Susanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay!! Room was beautifully decorated and beds were very comfortable. Restaurant was fantastic and all of the staff were very friendly and welcoming!!
답변 제공: Alina 님, 2024년 2월 27일
Dear Susanne,Thank you for taking the time to write your review of your recent stay with us.We are thrilled to hear that you had a great experience, and we appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel!! We stayed two nights in February 2024. It’s very remote so we stayed to have dinner both nights and the food was wonderful! We drove to Black Diamond Beach in Höfn, just 25 minutes up the road. That’s also base camp for many glacier hike tours, which we also did. As a bonus there’s a waterfall next door that’s stunning and a great thing to check out. By the bar there’s several seating options so we had drinks and hung out there at night. Views of the ocean are stunning. Quite remote and they have a Northern Lights wake up call option. Unfortunately the weather didn’t cooperate for that. Finally, we used the laundry service and now I need someone to wash my clothes every night and bring them back folded..lol. Worth the money they charge for the service! We absolutely loved this hotel. (4 stars for “around the property” since there’s nothing really close by. A gas station and cafe 5 mins away, but otherwise drive 20-30 mins in either direction for other options)
2024년 2월에 2박 숙박함
답변 제공: Alina 님, 2024년 2월 22일
Dear Lisa,Thank you for taking the time to write your review of your recent stay with us.We are thrilled to hear that you had a great experience, and we appreciate your kind words.Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Bethany W

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing!
2024년 2월에 3박 숙박함
답변 제공: Alina 님, 2024년 2월 21일
Dear Bethany W,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay. Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Evan

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 20일
Dear Evan,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

2/10 - 너무 별로예요

Hunter 님, Mountain Dale

They don’t answer the phone.
2024년 2월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 8일
Dear Hunter,Thank you for taking the time to provide feedback about your recent stay with us. We sincerely apologize for any inconvenience caused by our failure to answer the phone promptly.Please rest assured that we are committed to providing responsive and attentive service to all our guests, and we will be implementing measures to improve our phone answering process.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Kas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were stuck in a snow storm and only arrived slightly before 3am in the morning. Thank god they have 24/7 front desk to check us in, else we will have to sleep in the car in freezing weather. The housekeeping staff are extremely friendly.
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 8일
Dear Kas,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.We are glad that despite the snow you managed to arrive safely.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in Iceland for a winter vacation & encountered arctic storms and blizzard conditions - which we expected. Comfortable accommodations were important to us given our adventurous trip and outdoor activities. Iceland is an amazing place with incredible customer service and friendliness. This hotel was incredible, amazing food, highly recommend.
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 7일
Dear Timothy,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

8/10 - 좋아요

Giorgia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
La struttura è nuova e arredata bene. Pulizia eccellente. Non mi piace la fila di bidoni nella stanza per la differenziata e il mancato riordino della stanza perché hotel ecosostenibile, ma con eventuale consegna di asciugamani puliti alla reception (quindi un risparmio solo sul personale e non sui consumi). La qualità del servizio al ristorante non è costante, la prima sera pessima (per tre volte ho dovuto chiedere l’acqua, arrivata dopo circa 20 minuti) e la seconda sera eccellente. La cucina eccellente.
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 7일
Dear Giorgia,Thank you for taking the time to write your review of your recent stay with us.We are happy to hear that you enjoyed our hotel and surroundings.We genuinely apologize for any inconvenience that occurred during your stay and assure you that we have thoroughly investigated the matters. Once again, thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for an improved experience.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at Foss Hotel and really loved the outdoor hot tubs and heated floors. I also really appreciated having a fan available in the room to help with the heat. Our only concern was the parking lot being covered in a sheet of ice - it made it hard to get to the front door without crampons on.
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 7일
Dear Erin,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience, and we appreciate your kind words.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

8/10 - 좋아요

Leilani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the perfect hotel to have a relaxed breakfast in the morning before driving five hours to our final location in Reykjavik. (This was our 2nd Hotel stay of our adventure) They provided all necessary toiletries, amenities, etc. I only mention this because not all hotels did. The layout is perfect. There was also an adorable window seat, facing the ocean. The entire hotel sat across from the ocean and had a waterfall right on the property. Although across from the ocean, be mindful that it is across the highway and a short walk on black sand to get there. Parking is free, but breakfast was NOT included. It was $21.82 per person. Breakfast was a good size as it relates to selection. And it matched the price. We wanted to eat at the restaurant the night before, so we peeked in the restaurant to see the actual dishes. Based on the very tiny portion sizes and inflated prices, I can not recommend eating at the restaurant in the hotel. This is the only reason why I gave 4 stars vs. 5. Life is a gift. Explore Often. https://www.facebook.com/groups/vicariousadventures #exploreoften #vicariousventures #vicven
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 2일
Dear Leilani,Thank you for taking the time to write your review of your recent stay with us.We are happy to hear that you enjoyed your stay with us.We are sorry to hear that you found our restaurant to be expensive, and we understand that pricing is an important aspect of your overall experience.We strive to offer our guests the best value for their money, and we regret that we may not have met your expectations in this regard. Your concerns have been taken seriously, and we will be reviewing our pricing structure to ensure that it remains competitive while still reflecting the high-quality services and amenities we provideOnce again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Monica 님, Salem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful sunset view from our room.
2024년 1월에 2박 숙박함
답변 제공: Alina 님, 2024년 2월 2일
Dear Monica,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Scott

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Alina 님, 2024년 2월 2일
Dear Scott,Thank you for taking the time to write your review of your recent stay with us.We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

4/10 - 별로예요

Jousimar

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 2월 2일
Dear Jousimar,Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay was unpleasant. We kindly ask you to share with us more details regarding your stay, as it helps us to continually improve our services.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

8/10 - 좋아요

Tina

답변 제공: Alina 님, 2024년 1월 23일
Dear Tina,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Theresa 님, Yorba Linda

2024년 1월에 2박 숙박함
답변 제공: Alina 님, 2024년 1월 23일
Dear Theresa,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay. Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location for visiting Glacier Lake
Hotel is in a very good location - about 25 mins drive from the Glacier Lake. We stayed for 1 night in January 2024. Hotel restaurant has lots of choice for breakfast. There is nowhere else to go to eat in the area for dinner but the restaurant at dinner is also excellent - very tasty and excellent service. Rooms were clean, beds were comfy I would stay again.
2024년 1월에 1박 숙박함
답변 제공: Alina 님, 2024년 1월 23일
Dear Ben,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed your stay with us. Our team works hard to create a welcoming and comfortable environment for our guests, and we are delighted that we were able to meet your expectations. It warms our hearts to learn that you found our restaurant excellent, and we're delighted that you appreciated the efforts of our culinary team. We strive to offer a memorable dining experience, and your kind words motivate us to continue exceeding expectations. Looking forward to the opportunity to welcome you back again in the future.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Alina 님, 2024년 1월 11일
Dear Traveler,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon

10/10 - 훌륭해요

Emma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Alina 님, 2024년 1월 11일
Dear Emma,Thank you for taking the time to share your feedback with us. It brings us immense joy to know that you enjoyed your stay.Once again, thank you for choosing to stay with us. We look forward to the opportunity of serving you again.Best regards,Alina BielReception ManagerFosshotel Glacier Lagoon