Our stay was very pleasant and relaxing. The pool was excellent, and the room overall very clean and comfortable, only the couch in the living room not so much, probably because it was a couch bed and thus not as stable. The staff was always very friendly and helpful, but occasionally had to handle phone and desk requests at the same time which led to some delays. The internet is also slow at times. The kitchen is a bit limited on equipment (though nothing we sourly missed on our 4 day stay) and the welcome basket with some bread, butter, and a couple of jams makes certainly up for it; in particular, as apart from some basic supplies in the nearby cafe, you have to bring your food/buy it in Ferreira do Zêzere (15 min. drive).