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Hotel Emmy - five elements

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Luxury
4.5 star property
9.2

Wonderful

Mountain retreat with ski shuttle

Alpine wellness awaits at the full-service SPA, with rejuvenating treatments after days on slopes. Indoor and outdoor pools offer year-round relaxation amid mountain panoramas. Guests enjoy heated floors and convenient access to an adjacent 18-hole golf course.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is ₩427,293
₩482,208 total
includes taxes & fees
May 22 - May 23
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 8)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT021031A1T7PHYSUI

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Emmy - five elements have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Hotel Emmy - five elements?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Emmy - five elements on May 22, 2026 start from ₩427,293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Emmy - five elements pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Emmy - five elements?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Emmy - five elements?

Check-out is at 11 AM.

Does Hotel Emmy - five elements provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Emmy - five elements located?

Located near the slopes, this Fie allo Sciliar hotel is in the mountains, within 1 mi (2 km) of Dolomites and Schlern-Rosengarten Nature Park, and close to winter sports such as cross-country skiing and skiing lessons. Alpe di Siusi Ski Area and Seceda Ski Area are also within 16 mi (25 km).

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 32 out of 47 reviews
Rating 8 - Good. 11 out of 47 reviews
Rating 6 - Okay. 3 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 0 out of 47 reviews

Reviews

Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say it was the best meat of the world
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, amenities
Camera e servizi
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

valeriano

Liked: Cleanliness, staff & service, amenities
Tutto perfetto
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren mit der Unterkunft und dem Essen sehr zufrieden.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Didem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell men inte i klass med vad det kostar.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Blick aus dem Zimmer ist traumhaft. Der Wellnessbereich ist toll. Leider entspricht das Abendessen nicht der köstlichen Küche Südtirols. Die Speisen sind lieblos angerichtet, geschmacklich unausgewogen abgeschmeckt, lauwarm und seltsam kombiniert.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PERFEKT*****
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Ein sehr schönes Hotel, tolles Essen, sehr freundlicher Service.
Stayed 7 nights in May 2023
Verified

6/10 Okay

paolo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
SECONDA VOLTA IN QUESTO SPLENDIDO HOTEL VERAMENTE BELLISSIMO. MOLTO DELUSO DALL'ASSISTENZA RICEVUTA PER UN PROBLEMA CON L'ELETTRICITA' IN CAMERA. L'ADDETTO ALLA RECEPTION ERA PIU' PREOCCUPATO DEL PROBLEMA PER L'HOTEL CHE A RISOLVERE IL PROBLEMA A NOI CHE DOVEVAMO PASSARE LA SERATA IN CAMERA SENZA RIUSCIRE A VEDERE LA TV E SENZA LUCE, PER FARE IN MODO CHE LA LUCE NON SI ACCENDESSE DA SOLA NEL PIENO DELLA NOTTE. HO CHIESTO LA MATTINA DOPO PERCHE' NON CI AVESSE FATTO CAMBIARE STANZA, VISTO CHE ERA PERFETTAMENTE A CONOSCENZA DEL PROBLEMA GIA' CAPITATO DI RECENTE AD ALTRI CLIENTI. LA RISPOSTA E' STATA CHE ALLE 22 LA RECEPTION CHIUDE E QUINDI ERA IMPOSSIBILE FARLO. ALLIBITO ME NE SONO ANDATO PERCHE' RITENGO CHE IN UN HOTEL DEL GENERE NON SI POSSA RICEVERE UN TRATTAMENTO DI QUESTO TIPO. A PARTE QUESTO LA TV IN STANZA ERA PIENA DI POLVERE E NON ABBIAMO MANGIATO BENE COME LA VOLTA PRECEDENTE, CIBO DEL RISTORANTE PIUTTOSTO MEDIOCRE. MOLTO BUONA E VARIA LA COLAZIONE CON MOLTI PRODOTTI DEL TERRITORIO. BELLISSIMA LA ZONA BENESSERE ANCHE SE DOVREBBE ESSERCI ALMENO UNA PERSONA PREPOSTA VISTA LA PERICOLOSITA' POTENZIALE DELLE SAUNE SEMPRE IN FUNZIONE.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, Guter Wellnessbereich, freundliches Personal, Parkplätze in der Garage etwas eng, gutes und reichhaltiges Essen
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr groß. Der begehbare Kleiderschrank bietet genügend Platz für einen längeren Aufenthalt. Das Personal war stets bemüht und freundlich. Der Ausblick vom Speisesaal über Völs ist sehr schön. Einzige Mankos: die engen Garagenplätze und dass das Abendessen meist sehr lind gewürzt war.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein Super Aufenthalt wir kommen gerne wieder.
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura pulita e personale bravissimo
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ottima struttura.. enorme pecca il personale addetto ai massaggi assolutamente non idoneo ed incompetente....dispiace oltremodo che la cosa sia stata segnalata alla Direzione e che la stessa non si sia preoccupata neanchè di farci delle scuse..... peccato
Stayed 6 nights in Jan 2019
Verified

10/10 Excellent

Det

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, familiengeführtes Hotel mit Blick auf die Tiroler Berge.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

Didi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles, sehr sauberes und ruhiges Hotel. Sehr gutes Essen.
Stayed 6 nights in Sep 2018
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einfach traumhaft!

Wunderschöne Suite mit eigenem Schrankraum, herrliche Lage, ausgezeichnetes Essen, Garagenplatz inkludiert, sehr nettes Personal, herrliche Betten- kurz- wir hatten eine wunderschöne Zeit und kommen bestimmt wieder!!!
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Raffaella

Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentile ed accogliente,stanza molto bella e curata. Peccato che il divano letto per la terza persona non avesse un buon materasso ma fosse assemblato dalla seduta in similpelle dello stesso estremamente rigida e per niente adatta alla funzione di letto.Buffet molto ricco e vario, apprezzata la possibilità di farsi la centrifuga.La cucina un po' pretenziosa.Molto buona la carne ed i piatti locali.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

HM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exzellentes Verwöhnhotel

Wir Ware eine Woche hier um dem Stress des Alltags zu entkommen. Dass ist uns hier in Völs sehr gelungen. Dass Hotel hält dass was es verspricht , wir kommen auf jeden Fall wieder 🤗👍
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Essen und ein toller Ausblick

Das Hotel ist sehr gut gelegen. Von hier aus kann man innerhalb von maximal 40 Minuten fast jede größere Stadt Südtirols erreichen (Brixen, Meran, Bozen) In unmittelbarer Umgebung findet man viele Freizeitmöglichkeiten. Das Hotel eignet sich sehr gut für Familien. Der Spielbereich ist sehr großzügig. Das Essen ist sehr gut und auch das Personal geht herzlich auf die Kleinen ein. Der Wellnessbereich ist optimal von dem Pool und dem Kinderbecken getrennt, somit kann man in Ruhe entspannen und die Kinder können sich austoben. Für alle ist etwas dabei.
Stayed 4 nights in Sep 2017
Verified

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, nettes Personal, zum Teil hat man - offenbar aus der Zeit vor dem Umbau - ein paar alte, nicht mehr passende Möbelstücke im Hotel verstreut
Stayed 1 night in Sep 2017
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Good family and spa hotel in lovely location

Our family had a great time here. Staff were good with the kids and there's a nice mix of kids activities and adult spa and relaxation. Food was generous and healthy and value overall fine. There were a few minor annoyances - restrictive pool hours, automatic lighting and difficult to decipher aircon in room but all in all we had an excellent visit.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bell'albergo nuovo con splendida posizione dominante Fiè allo Sciliar
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Service. Familienhotel mit vielen Kindern, aber auch als Paar sehr angenehm.
Stayed 4 nights in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Exceptional hotel - immaculate fixtures and finish, attentive and friendly service, great food, great spa and pool, lovely views, and great local amenities.
Stayed 3 nights in May 2017