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베이몬트 바이 윈덤 플래그스태프 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 플래그스태프
2005 S Milton Rd, Flagstaff, AZ

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 2075개 이용 후기 중 818개" "
평점 8 - 좋아요. 2075개 이용 후기 중 596개" "
평점 6 - 괜찮아요. 2075개 이용 후기 중 334개" "
평점 4 - 별로예요. 2075개 이용 후기 중 206개" "
평점 2 - 너무 별로예요. 2075개 이용 후기 중 121개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

juneyoung

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
시설이 노후하지만 가격대비 가성비는 좋음
지리적위치는 좋음. 하지만 호텔이 전체적으로 낡았고 방내부도 오래된 호텔 느낌이 들음. 가격을 고려하연 가성비 자체는 좋음. 특히 프론트 직원들이 친절했음.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 29일
Hello juneyoung,Thank you for choosing our hotel and taking the time to share your feedback. We appreciate your positive comments about our convenient location and friendly front desk staff. However, we regret to hear that you found our hotel to be dated. We value your input and will share it with our team for future improvements. We strive to provide excellent value for our guests and we hope you will consider staying with us again in the future.

8/10 - 좋아요

Jaegoo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 27일
Hi Jaegoo,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

8/10 - 좋아요

jiho

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
아침 종류가 많아서 좋아요
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 3월 31일
Hello jiho,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 - 좋아요

Bae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가성비 좋은 모텔. 객실이 청결하고 주변이 조용하며 주위에 음식점도 많아 편리한 곳.
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 2일
Hello Bae, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please do consider us again on your next visit to the area.

8/10 - 좋아요

Cynthia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is quiet, and I never had any problems staying here.
2024년 5월에 1박 숙박함

4/10 - 별로예요

Christie Lynn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is very dated and not kept up. The room was small. We had lumpy caulking in the bathroom and areas that looked like mold in bit of chaulking sticking out from tub surround. The bathroom as a whole was the size of a bathroom stall in any gas station. The service was slow and unhelpful. I asked to have maid service on our room specifically for clean towels and toilet paper. The lady asked me to wait a minute and then handed it all to me and walked off. It was way over priced even being a holiday weekend (3 - 4 times what was advertised for the next day) especially given the size of the room/bathroom and its exttreme need for updating and maintenance. We won't be returning to this hotel.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Christie Lynn,We apologize for the shortcomings you encountered during your recent stay. Your feedback about the room condition and service will be shared with our team for improvement. We strive to provide a comfortable experience for all our guests and regret that we fell short during your visit. We appreciate you taking the time to share your concerns with us and will address these issues promptly.

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a budget chain, the Baymont is a great deal with the usual amenities, but all above average for this kind of stay: internet was great, breakfast as usual for the budget standard, but more than adequate. The property is quite pleasant, on a rise above the highway with lots of trees. Best thing is no train noise, an important consideration when staying in Flagstaff.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Craig,We are delighted to hear that you enjoyed our amenities and location during your recent stay at Baymont. It's wonderful to know that our internet service, breakfast, and property met your expectations. We appreciate your feedback on the peaceful environment without train noise, making your stay comfortable in Flagstaff. Your comments motivate us to continue providing exceptional experiences for our guests.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property had good accessibility to freeways, good location and is quiet
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Jose,We are pleased to hear that you found our location convenient and appreciated the peaceful surroundings during your stay. If you have any other feedback or inquiries, please don't hesitate to reach out to us directly.

8/10 - 좋아요

Luz 님, Somerset

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thus hotel was great
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 28일
Hello Luz,We're delighted to hear that you had a positive experience during your stay with us. If you have any further feedback or suggestions, please feel free to reach out to our management team. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Nghiem

좋아요: 청결 상태, 편의 시설/서비스
Issue with loud kids late at night around midnight. Called front desk and they took care of the issues right away. Everything else was good.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 25일
Hello Nghiem,We're glad to hear that our team addressed the noise matter promptly for you. We hope the rest of your stay was enjoyable and that you had a comfortable experience overall. Please feel free to reach out to our management if you need further assistance in the future.

6/10 - 괜찮아요

Minka

좋아요: 청결 상태
Tke key did not work few times
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Minka, We apologize for any inconvenience you experienced with the room key during your stay. Your feedback will be shared with our team for further improvement in our key system. We appreciate you bringing this to our attention.

2/10 - 너무 별로예요

Kimberly

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First of all the management is so rude to their front desk staff that they’re under so much stress they can barely function. Secondly, the rooms are horrible. My tub was running with water all night long because it never shut off all the way. The sidewalks are crooked so if you have near back problems or any disabilities, they’ll make you feel worse about yourself, they don’t accommodate early check-in without charging you extra money. There is this huge construction site next-door as well as street construction on that same main street so there’s only one way out and one way into the facility. I used to like this place, but I feel like the manager has really , gotten perhaps burned out on his job because he never used to be so rude. I don’t recommend going there anytime soon until it changes hands or at least management.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Kimberly, Thank you for sharing your feedback with us. We take all guest concerns seriously and will address them with our team. We strive to provide a pleasant experience for all our guests and regret to hear that your visit did not meet your expectations. We appreciate your insights and apologize for any inconvenience you may have experienced during your stay.

6/10 - 괜찮아요

Aeric

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Aeric, We appreciate you choosing our hotel for your stay and hope you had an enjoyable experience. Please feel free to contact us directly with any feedback from your time with us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Jim

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Jim, We appreciate you taking the time to share your experience with us. If there is anything specific you would like to bring to our attention, please don't hesitate to contact us. We value your feedback.

8/10 - 좋아요

ANGELA

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello ANGELA, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 - 괜찮아요

Amanda

2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Amanda, We're delighted you chose to stay with us! Should you have any concerns or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back again soon!

6/10 - 괜찮아요

Pam

연인과의 여행
좋아요: 직원 및 서비스
Room was non smoking, but bathroom and pillows smelt of smoke. Refridgerator in room was very noisy.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Pam, We are sorry to hear about your experience and apologize for any inconvenience caused. Your feedback is valuable, and we will share it with our team for further improvement. Please feel free to reach out to our management for any additional assistance or concerns you may have.

4/10 - 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I've stayed at this property 3 times before. The last was in 2019. It's not the Ritz Carlton , never was and never expected to be. It was alway clean a nice and a very good Breakfast . It's old and needs a complete remodel . Someone tried to patch the wall in our bath room and left the sheet rock dust all over the floor. The entertainment cabinet is falling apart. The concrete always are a disaster . the place is falling down. Wyndham should be ashamed to have their name on this. It needs to be torn down and rebuilt.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Paul, We appreciate your loyalty and feedback on your recent stay with us. We value your comments and will share them with the management team for future improvement considerations. Thank you for highlighting the positive aspects you've experienced in the past, such as cleanliness and breakfast. Our aim is to enhance our guests' overall experience continually.

10/10 - 훌륭해요

Ronda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was not unique. Normal/Usual Hotel landscaping.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 19일
Hello Ronda,We appreciate your feedback and will share your comments with our team for future enhancements. Our goal is to provide a comfortable and pleasant stay for all our guests. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Belinda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very happy with my stay. This was affordable and clean. The property is a little dated but it was very clean and comfortable. Beds were clean and comfortable too. Staff was very friendly. We stayed on the third floor so the doors opened inside into the carpeted hallway. It looked like the first and second floor doors of the rooms opened outside. Maybe the third floor was added later??…. Most hotels in the area were much more expensive. This one was very conveniently located, safe, and clean and much more in the price range we wanted. My daughter and I both females traveling together felt very comfotable
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Belinda,We appreciate your positive feedback about our affordable and clean accommodations and friendly staff. While the property may have a slightly dated appearance, we are delighted that you found comfort during your stay. Our team works hard to maintain cleanliness and provide a comfortable experience for all guests. Thank you for choosing our conveniently located and safe hotel for your travels; we're glad you and your daughter felt comfortable.

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Maria, We appreciate you choosing our hotel for your stay! If you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you again soon for another enjoyable stay.

2/10 - 너무 별로예요

Rose

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Thumbs down 👎
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 17일
Hello Rose, We appreciate your feedback and regret any inconvenience you experienced during your stay. Your comments are valuable in helping us improve our services for future guests. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Zoraida 님, Heber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that it had a microwave and fridge. And it’s so close to everything in Flagstaff.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Zoraida,We are pleased to hear you enjoyed the convenience of having a microwave and fridge in your room, as well as the convenient location of our hotel in Flagstaff. We strive to provide amenities that enhance our guests' stay and are delighted to know you found them to your liking. Thank you for sharing your positive feedback with us.

6/10 - 괜찮아요

Cristi 님, El Centro

가족 여행
좋아요: 청결 상태
Cons: We came to town for a graduation and we thought the rooms were really small compared to other hotels we’ve stayed at. They felt super cramped for our small family of 3. Pros: the hotel is close to NAU, they have free parking. They serve coffee and breakfast in the morning.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Cristi, We appreciate your feedback on the room size and are glad you found our location convenient with complimentary amenities. We value all guest comments to continually improve our services.

8/10 - 좋아요

Donna

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great! No complaints. Front desk staff was awesome.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Donna,We're delighted to hear you had a positive experience with our front desk team. Your kind words are greatly appreciated. Should you require any assistance in the future, please don't hesitate to reach out to us.

10/10 - 훌륭해요

Jerry 님, Holly Lake Ranch

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean, nice and in a great location.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Jerry,We are pleased to hear that you found our hotel clean, nice, and conveniently located. Your positive feedback is greatly appreciated. Your comfort and satisfaction are our top priorities, and we are happy to hear that we were able to meet your expectations. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 - 좋아요

Yvonne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay in Flagstaff
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Yvonne,We appreciate you taking the time to leave your feedback about your stay in Flagstaff. Your comments help us to continue improving our services for future guests. If you ever find yourself in the area again, we hope to welcome you back for another enjoyable stay.

8/10 - 좋아요

Adrianna 님, Tucson

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I have stayed at this property several times. This time I got an old outdated room felt a bit dirty. I was a bit disappointed
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Adrianna, We appreciate your loyalty and feedback on your recent stay. Our team values your input and will share it for future improvements. Should you have any concerns, please don't hesitate to reach out to our management team directly for further assistance.

10/10 - 훌륭해요

Keith 님, Colorado Springs

2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Keith,We're delighted to hear you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon!

8/10 - 좋아요

daesik

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I hope when I make a reservation, I can see how old is property. This property is very old and when I take a bath bath tub was leak.
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello daesik, We appreciate your feedback regarding our property's age. We recommend checking with our team for information on the building's history. Regarding the bathtub leak, we apologize for any inconvenience caused during your stay. Our maintenance team will address this promptly for future guests to have a more comfortable experience.

6/10 - 괜찮아요

Shirley

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 13일
Hello Shirley, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback from your experience so we can ensure your next visit exceeds your expectations.

10/10 - 훌륭해요

sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 11일
Hello sharon,We're delighted to hear you had a wonderful stay with us! Please feel free to reach out if you have any further comments or need assistance in the future.

10/10 - 훌륭해요

Greg 님, Springfield

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ashley 님, Flagstaff

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was under some renovations but it was still a pleasant stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Ashley,We appreciate your understanding during this period of updates. We aim to enhance our facilities for a better experience for our guests. Your positive feedback means a lot to us. Thank you for your understanding and we hope to welcome you back in the future.

8/10 - 좋아요

Caroline

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite, close to dining options
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Caroline,We're glad you found our hotel location convenient for exploring nearby dining choices. Feel free to reach out if you have any further feedback to share.

8/10 - 좋아요

valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hõtel vieillissant, mais propre et lit confortable. Proche en auto de Walmart et de Sprout farmers market ( très bonne épicerie santé avec produits en vrac). Bon déjeuner. Bien pour dormir avant d’aller à Grand Canyon
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello valerie,We appreciate your positive comments on our cleanliness, comfortable beds, and convenient location close to Walmart and Sprouts Farmers Market. It's great to hear you enjoyed our breakfast as well. We hope you had a good night's rest before heading to the Grand Canyon. Thank you for choosing to stay with us.

4/10 - 별로예요

Anand

2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 27일
Hello Anand, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your insights and would appreciate the opportunity to address them.

6/10 - 괜찮아요

Linda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 8일
Hello Linda, We appreciate you choosing our hotel for your stay. We hope you had an enjoyable time with us. If you have any further feedback to share, please reach out to us directly so we can address any concerns. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Arthur

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was in a wonderful location.And you felt safe walking around the neighborhood. The breakfast was wonderful and it was an excellent base for our exploration of sedona in this rounding area.
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Arthur,We're delighted to hear you enjoyed our hotel's location and breakfast offerings during your stay! Ensuring our guests feel safe and have a positive experience is always our top priority. We're thrilled to have been a part of your exploration of Sedona and its surrounding areas. Thank you for choosing to stay with us.

6/10 - 괜찮아요

Wayne

가족 여행
별로예요: 숙박 시설 상태 및 시설
Property was old and outdated. Breakfast area to crowded. Rooms were very basic.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Wayne,We appreciate your feedback and regret to hear that your stay did not meet your expectations. Guest satisfaction is important to us, and we will share your comments with the team for further review. Should you have any further concerns, please feel free to reach out to our management team directly.

6/10 - 괜찮아요

Cecilia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is ideal for small children.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Cecilia, We are glad to hear that you found our hotel ideal for small children. Our team strives to create a family-friendly environment for all our guests to enjoy. Thank you for sharing your positive feedback with us, we hope to welcome you back in the future.

6/10 - 괜찮아요

C

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
I booked the room for two nights. Traveling alone. I confirmed with the staff when I checked in that she had me for two nights. Then when I returned late the next evening, my room keys did not work. It was 10pm, it was raining, I was extremely tired, and I was unable to find the clerk. I was yelling out..."Hello, anyone here?" over and over... then a another customer came in who was needing to check-in also helped me look for someone. Then someone came from the back (behind the desk). When I asked him why my key did not work - he said, "Well we probably didn't think you were staying two nights." I asked if it reflected two nights and he said yes...so a little disappointed with the service. It was easy to find and easy access to the highways.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 2일
Hello C, We regret to hear about the inconvenience you experienced with your room keys. Your feedback is valued, and we will address this matter with the team to ensure a smoother guest experience in the future. We are pleased you found our location convenient for your travels. Thank you for sharing your comments with us.

8/10 - 좋아요

Narciso 님, San Diego

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Narciso,We appreciate you choosing to stay at our hotel. We hope you had a pleasant experience and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Taylor

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Front desk service not attentive
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Taylor,We appreciate your feedback regarding the front desk service and apologize for any inconvenience caused. Should you ever stay with us again, please do not hesitate to reach out to our management team with any concerns to ensure a more pleasant experience during your stay.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very comfotable
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Mark,We're delighted to hear that you found your stay comfortable. Should you have any further feedback or if there's anything we can assist you with, please feel free to reach out to our management team directly. Thank you for choosing to stay with us!

10/10 - 훌륭해요

Inez

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and the rooms were clean
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Inez,We are delighted to hear that you found our staff friendly and enjoyed our clean rooms. We appreciate your feedback and hope to welcome you back in the future for another great stay.

8/10 - 좋아요

Yang 님, Diamond Bar

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Yang, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good except fornthe front end renovations.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Craig,We appreciate your feedback on the renovations. If there's anything else you'd like to share, please reach out to our management team directly.

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good hot water
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Paul,We are pleased to hear that you enjoyed the hot water during your stay. Guest feedback is important to us to continue providing a comfortable experience for all our visitors. Please feel free to reach out to our management with any further comments or suggestions to help us improve.