Dear Customer thanks for your review!

친애하는 고객 검토해 주셔서 감사합니다. 곧 뵙겠습니다.

친절한 고객 새로운 깨끗한 수건을 요청하면 문제없이 새로운 수건을드립니다. 일반적으로 특별 주문 및 특별 요청에 대한 요청을 제외하고 3 일마다 세탁물을 교체하십시오. 수건이 더러 우면 즉시 교체됩니다. 그렇지 않으면 "약간 젖은"타월은 일반적으로 변경되지 않습니다.

친절한 고객 전용 외부 욕실이있는 방, 너 스스로 예약 했어. 편리하고 경제적 인 솔루션이지만 내부 욕실이있는 객실도 있습니다. 예약 할 때 조심하십시오. 또한, wi-fi는 항상 잘 작동하며 때로는 선이 좋지 않을 수도 있지만 우리에게 의존하지 않습니다.

Thank you Minjeong ! Nice to meet you !

Thank you!

Dear guest, THANKS We switched the kettle on the day that it was not dirty but ... corroded limestone by water florence. However changed all!

добрый клиент спасибо за ваш отзыв до скорой встречи

хороший клиент Спасибо за ваш отзыв Ваша ванная комната была частной, но внешней, потому что вы забронировали двухместный номер с внешней ванной комнатой. У нас также есть стандартные номера с ванными комнатами, они имеют более высокую стоимость, но если вы хотите выбрать этот вариант, это возможно. спасибо

Dear Customer thanks for your review!

dear cuatomers, thanks for your review!

Cher client nos chambres ont toutes des fenêtres à double vitrage avec isolation phonique, nous sommes au centre et il peut y avoir des bruits provenant de la rue (comme dans tous les autres hôtels du centre) nos clients dorment généralement très tranquillement. Merci

thanks for your nice review!

dear customers, thank you for your beautiful review!

HI Diego! Thanks for your beautiful review! See you for your next time in Florence!

Dear Customer Thanks for your nice review! Come back to visit us! Thank you!

Dear Thomas! Thanks for your review! Nice to meet you!

Dear Pablo, Thanks for your beautiful review! See you at your next time in Florence!

Kæri viðskiptavinur Loftkæling var stillanleg og unnið vel Við höfum daglega þrif þjónustu og heiðarlega engin lykt frá herberginu þínu, en ef þú átt í vandræðum geturðu beðið starfsfólkið. takk

Dear Customers, Thanks for your beautiful review!

Dear customers Thank you very much for your reviwew!

Dear Customer You booked a cheap room with an external private bathroom, so your bathroom was outside the room. Most of our rooms have a private bathroom inside the room. If you wanted the bathroom inside, you had to book that room It is necessary to read more carefully before booking. Thank you

Dear Customer, Our structure is a charming Guest House, equipped with all the comforts of a 4-star hotel. As the reviews of our customers and our photos show, our rooms are spacious and equipped with all comforts: mini fridge, air conditioning, LED TV, kettle service, quality clean linen, daily cleaning .... it is certainly not a hostel! We are right in the center of Florence, we are very close to any attraction on foot. Our reception is open every morning and is always available for our customers. We believe that for the cleanliness, the location, the service, and the quality of our structure, the price is adequate. In fact, our customers are usually very happy. Thank you

Dear Customer Thanks for the nice review! I'm glad you enjoyed the stay. As for the check-in time, we are always present at the reception desk every morning until the time indicated, after reception hours our customers enter independently with the access codes, in all comfort and ease (as if they were at home). There have never been any problems with our customers, and in any case we are always available for any need. Breakfast was not included because you had a reservation without breakfast, otherwise we have a breakfast service included with a beautiful bistro under our facility that serves exquisite breakfasts for our guests. Thank you, we are waiting for your next trip to Florence.

Dear Customer, I am surprised by this vote, which does not reflect our standards and reviews. I would have preferred you to motivate this assessment.

Amable cliente Estamos en el centro de la ciudad, y a veces puede suceder (como en todos los demás hoteles del centro de la ciudad) que hay ruidos provenientes de la calle. Tenemos habitaciones que dan a la calle y las habitaciones que dan al patio interior, pero tenemos insonorizadas con doble acristalamiento en todas las ventanas que hacen que la habitación sea lo más silenciosa posible. Los huéspedes anteriores que se han alojado en su habitación nunca se han quejado de ruidos excesivos. El aire acondicionado no está centralizado, pero puede ajustarse individualmente en cada habitación, otros clientes han dormido bien sin problemas, si lo necesita, puede llamarme. Tenemos todas las comodidades y servicios de un hotel, cambiamos nuestras toallas cada 3 días (como todas las demás instalaciones, aparte de los grandes hoteles), pero si hay solicitudes especiales de nuestros clientes, siempre las satisfacemos, como lo hicimos por contigo. gracias

Estimado cliente, Gracias por tu agradable calificación Nos vemos en tu regreso a Florencia!

thanks for your review!

thank you Jessica, Nice to meet you! See you soon !

thanks Ake!

Cliente Gentil Obrigado pelo seu comentário! Mas eu não entendo suas queixas sobre o quarto. Você reservou um quarto barato com uma casa de banho privada externa, é expressamente especificado que tipos de serviços são oferecidos, você tem que prestar mais atenção. Como você pode ver a partir de nossas fotos, também tivemos quartos standard, maiores, com banheiros privados dentro do quarto, com vista para o pátio, mas você escolheu o quarto mais barato sem ler as condições. Na porta do prédio há uma placa muito grande onde está escrito o nome da nossa estrutura, e há também a campainha com o número do telefone (nenhum cliente jamais teve problemas). Nossos quartos são muito bem conservados, temos roupas de qualidade, materiais hipoalergênicos e travesseiros, e nossa pontuação de revisão comprova isso. obrigado