Quaint, traditional European hotel with much character and very attentive staff. Conveniently located near Santa Maria Novella train station, Mercado Centrale, the Duomo, and several very good osterie and trattatroie (a must is Osteria Pepo just across the street!) The 2nd floor patio provided a great place to unwind with some wine, cheese, etc. that we bought at 2 small markets just meters from the hotel. This was my 2nd stay after several years and it didn't disappoint!