Our host, Luca, was absolutely outstanding!! He was thoughtful, attentive and helpful. He provided us a tour of the property, including the rooftop terrace. From the vantage point of the roof, he explained the rich history of each of the nearby buildings. And he also took the time to show us all the points of interest on a map he provided, even examining it further by use of his computer. What an incredible man! Very enthusiastic about the beautiful city of Florence!! Thank you for all you did to assist my family Luca!!