실제 이용 고객 후기
2/10 - 너무 별로예요
Kate
2018년 5월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEWARE OF BATS!
There was a bat living in the rafters. The ceilings are high and we could not get it out. Owner did nothing to remove it and will not refund us. She put us in another hotel (that is nearly $200 less a night because it had no view and was the size of a closet) and refuses to refund us the difference. A previous review shows she did the same thing to another couple. She pretends the back up hotel (Hotel Centro) is that of a friend but our receipt shows it is owned and managed by the same company. It’s a scam going on to charge guests huge amounts for lessor accomadations. The manager is rude and extremely difficult. In addition, the hotel is not marked at all and she gave us horrible directions taking us a half mile away from the hotel. Our GPS took us directly to it but there was no sign marking it. Do not stay at this place. Hotels.com should forbid this woman from posting her hotel before she takes advantage of more customers. Do not stay here. We never want to return to Florence again because our experience with her was so horrible.
Kate
2018년 5월에 2박 숙박함