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"This was our first time here. The property is beautiful! The kids LOVED playing at the main pool, lagoon & other pool w/ pirate ship splash pad. Our only complaint is the water in all these areas is very warm except the pool by the pirate ship. Maybe when they build the new water slide area they will include a system that keeps the water cool & refreshing. Food & drinks were delicious but also expensive. We mostly ordered from the main pool tiki bar/grill. Jacob & Tomas from Turkey were so friendly & provided excellent service! We tried Salt & Ash for a nice fancy dinner & were not disappointed. Breakfast in the cafe always had a long line so be prepared. They accidentally had us listed as taking our food to go even though we did not request that. They gave us a number to place on our table but the food never came out & sat at the counter forever until we finally inquired as to the wait. We assumed it was taking long bc they were so busy. So that was a bit disappointing. We had the family oasis room w/ bunk beds which was perfect for us. There isn’t a view (looks out to the back of a building), but that didn’t bother us since we were barely in our room. Beds were comfortable, the AC was cold & the shower hot. We spent 3 nights there & didn’t leave the property except for one time to have dinner at Lazy Days in Islamorada which was so good. Though there are some areas that can be improved, overall we had a wonderful trip & look forward to coming back."

"We can't say enough about this property! The front desk staff was beyond accommodating! Olivia and all the girls were absolutely fabulous Staff throughout the hotel were all very friendly! We would highly recommend this hotel. Nicole the Tiki bartender was very pleasant and gave us great suggestions for restaurants which we really enjoyed!"

"Beautiful view. Several pools to choose from . Clean, smells wonderful, comfortable beds. The staff very nice. Only thing is they charge for parking $30.00"

"Great service "

"Great resort with lots to do on-site, pool/kayak/paddle boards/chess/checkers. Morning omelette was delicious & breakfast with the iguanas was fun! Great spot if you’re traveling through or on a fishing trip."

"Hermoso hotel "

"Its a nice place with lots of potenial. The staff is friendly and the place is quiet and relaxing. A bar near the pool would improve the experience. Since people has to walk almost to the street to ask for a drink. Rennovations to fix that are in place, which is a plus. The rooms would need some updates too. The bathroom sink was poorly clean and a floor too. But rooms are very confortable, just need a little much to be perfect. We enjoyed our stay, best trip so far to the keys. "

"Everyone was so nice. We had a great experience and will be back at Christmas. "

"the front desk personnel was very helpful and friendly "