외관

라 퀸타 인 & 스위트 바이 윈덤 프레데릭스버그 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 589개" "
평점 8 - 좋아요. 1000개 이용 후기 중 270개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 79개" "
평점 4 - 별로예요. 1000개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 21개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

4/10 - 별로예요

Kelly

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff seemed disorganized and their system was down, so trouble checking in. Public area not well maintained. Room was musty and hard beds. No nearby restaurants.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We travel with a dog and request a first floor room which they have accommodated us with. Checkin is very easy . I love that the room has no carpet because it makes the room feel cleaner. The bed was very comfortable. Bathroom is a nice size. The refrigerator is a good size but lacks a freezer section. We travel with ice packs for the cooler and would like to be able to refreeze them. There is a good area to walk the dog behind the fence by Walmart or around the property too. The breakfast offers a variety of selections. The hotel is in a great location to access many attractions in the Fredericksburg area. We have stayed twice while visiting Fredericksburg and will stay again the next time we visit.
2024년 5월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 17일
Dear John,Thank you for providing feedback on your recent experience here at LaQuinta. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

10/10 - 훌륭해요

greg 님, lucas

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 8일
Dear Greg,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at LaQuinta! We hope you’ll visit us again soon.

6/10 - 괜찮아요

april

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 3박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 8일
Dear April,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Fredericksburg in the near future!

10/10 - 훌륭해요

Scarlett

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an excellent stay for a weekend get away. Just a 6 minute drive and you are where all the little shops and restaurants are. Would say there needs to be more places/hooks to hang a towel in the bathroom, at least the hand towel. Other than that, the hotel is clean and comfortable.
2024년 5월에 2박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 6일
Dear Scarlett,Thank you for providing feedback on your recent experience at LaQuinta. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

6/10 - 괜찮아요

Matt

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Wasn’t very busy which was nice. Seemed understaffed.
2024년 4월에 2박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 3일
Dear Matt,Thank you for leaving a review. We’re so glad you were able to visit us at LaQuinta. Our teamis always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 - 좋아요

JAMES

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place - as good as Hampton. Wish it was closer to town (I.e. walking distance).
2024년 2월에 5박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 1일
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

10/10 - 훌륭해요

James 님, Belton

2024년 4월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 1일
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

8/10 - 좋아요

jesus

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
!
2024년 4월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 4월 28일
Dear Jesus,Thank you so much for staying with us and leaving a review! We strive to provide excellent service and we're so happy to hear we achieved that. We hope you'll consider staying with our property again sometime soon!

10/10 - 훌륭해요

Jay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff, very quiet!
2024년 4월에 2박 숙박함
답변 제공: Georgia Borrego 님, 2024년 4월 26일
Dear Jay,Thank you so much for choosing our property to stay at and we're so glad to hear you had an amazing experience! We hope to have you again sometime soon.

8/10 - 좋아요

Vale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2024년 4월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 4월 19일
Dear Vale,Thank you so much for staying with us and we are so pleased to hear that you enjoyed your stay! We hope to have you again sometime soon.

2/10 - 너무 별로예요

Alejandro

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They did not have the room ready, Gave me a new room and then kicked us out of that room the next morning Staff was very unprofessional and threatened us. Next day they apologize and even offer some compensation Honestly very bad experience
2024년 4월에 2박 숙박함
답변 제공: Georgia 님, 2024년 4월 16일
Dear Alejandro,We deeply regret the unsatisfactory experience you had at our hotel. It does not reflect the high standards we normally adhere to and it was unfair for you to receive anything less that exceptional service. I sincerely apologize for the disappointment and hope that we can make amends in the future, beyond mere compensation.

10/10 - 훌륭해요

Xiaoying

2024년 4월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 5월 6일
Dear Xiaoying,Thank you for taking a moment to share your experience at LaQuinta. We are so pleased tohear you found the hotel to your liking. We look forward to welcoming you back again soon.

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was clean and bed very comfortable. The only thing I would comment on are street traffic noise and my room air conditioner., which worked but upon shutting off it continued to hum all night.
2024년 4월에 3박 숙박함
답변 제공: Georgia Borrego 님, 2024년 4월 14일
Dear Frank,Thank you so much for visiting our property! I do apologize for the road noise, unfortunately being right next to the highway, we have limited resources for quieting the room itself. As for the AC, thank you so much for bringing that to my attention, I will make sure to have maintenance change out the AC completely to ensure there's no extra humming when it's turned off, I do apologize about that as well. I hope we can have you as a guest again soon so that we can give you a fully proper stay. Thank you again for staying with us!

6/10 - 괜찮아요

James

가족 여행
별로예요: 숙박 시설 상태 및 시설
Great location. Limited breakfast options. The staff didn’t have name tags, the restrooms in the lobby was dirty. The side entrance door had a broken lock. The room was smaller than expected.
2024년 4월에 1박 숙박함
답변 제공: Georgia Borrego 님, 2024년 4월 14일
Dear James,Thank you so much for bringing these matters to our attention. I will straight away make sure all of our employees have name tags from now on as well as making sure housekeeping is cleaning in the common areas like we are supposed to. Unfortunately for our side door, we have been trying to get someone out here for awhile trying to get it fixed but we've run into some obstacles but I can promise you we are doing our best to fix that as well. I hope soon we can accommodate you again and have all of these issues resolved by then. Again, thank you for bringing these matters to my attention and I hope you have a wonderful day!

10/10 - 훌륭해요

Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was just right.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mike

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, reasonable price
2024년 4월에 2박 숙박함
답변 제공: Georgia 님, 2024년 4월 5일
We are so happy to hear that you enjoyed your stay with us, and that our location and affordability were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon!

10/10 - 훌륭해요

Cirilo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast could have been better
2024년 3월에 1박 숙박함
답변 제공: Georgia 님, 2024년 4월 5일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Carpet in the room and hallways needed cleaning. Take slippers for the room or your feet will stick to the carpet. Maids (the one I tried to talk to) don’t speak English so if you need a towel or something forget about it.
2024년 4월에 2박 숙박함
답변 제공: Georgia 님, 2024년 4월 5일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Candace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very pleasant.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Mary

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A/C was horrible. Construction next door started before 7 am. Won’t stay there again
2024년 3월에 2박 숙박함
답변 제공: Georgia Borrego 님, 2024년 3월 30일
Dear Valued Guest, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the AC and Construction issues. This does not reflect our usual standards, and we take your feedback seriously.

10/10 - 훌륭해요

Hong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonder breakfast!
2024년 3월에 2박 숙박함
답변 제공: Georgia Borrego 님, 2024년 3월 25일
Thank you for your stay! We're so glad you enjoyed the Breakfast served here! Please feel free to come stay with us anytime!

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to everything. Friendly fast check-in.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Alejandro

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible Hotel, very dirty and no room cleaning the first two days.
2024년 3월에 3박 숙박함

6/10 - 괜찮아요

Micheal

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Adriana 님, Keller

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
More variety for breakfast
2024년 3월에 2박 숙박함

8/10 - 좋아요

Nery

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Lacie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We were able to do slightly earlier check in which was greatly appreciated. I was bummed that the pool was kind of dirty with leaves in it and it was cold. The hot tub (main reason besides price to choose this facility) was not working. The part to repair was supposed to come in while we were there but alas, it was not repaired while we were there. Breakfast was good. Floor was quiet. Would stay there again... but call to confirm the hot tub first. :)
2024년 3월에 2박 숙박함

4/10 - 별로예요

Billy

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was helpful and friendly. The facilities are much more akin to 79.00 a night versus the 160.00 ish that we paid. The room had a horrible “damp/musty” smell that did not go away the entire 3 night stay we had. The AC also seemed to have trouble cooling the room. The lighting for the room was totally inadequate. We could also hear dogs barking and there were a couple of “tense” moments in the hallway between strangers dogs. We could also hear children jumping around and running up and down the halls… Overall a very poor experience for nearly 600.00 We will not stay here again and would not recommend anyone else stay here either. Oh yeah, the pool was also closed and they didn’t say any about it during the booking, just a sign on the front desk. DO.BETTER. LaQuinta. Absolutely disappointed.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Jhulma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean!
2024년 3월에 2박 숙박함

8/10 - 좋아요

Ronald P

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was not convenient being on the edge of town, but was quiet, felt safe, and HC parking spaces were provided and located close to entrances.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joaquin

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Leah

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Barbara

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to all attractions
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Garrett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Jacquelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Jova

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was out of service
2024년 2월에 1박 숙박함

4/10 - 별로예요

Daniel

단체 여행, 반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tv remote didn’t work, beds were very old and broken, walls were thin and we heard drunk ladies all night, it smelled like cigarettes, front desk impossible to reach, poor “pet friendly” policies
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Clifton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
From the time we checked in until we checked out everything was very clean and friendly staff. I recommend this to anyone traveling to Fredericksburg, Tx.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and large rooms.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Marie Angela

연인과의 여행
별로예요: 편의 시설/서비스
Spent four nights at this facility. When we arrived the hot tub was not working or the waffle maker for breakfast. At the end of the stay it still remained the same. Also told the front desk of the 1st morning there that the sink stopper was missing - still missing four days later.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Marilyn

연인과의 여행
Rooms were spacious, clean and comfy. Enjoyed our stay
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was on our way to another town.
2024년 1월에 1박 숙박함