핫스톤 마사지, 딥티슈 마사지, 스웨덴식 마사지, 임산부 마사지, 스포츠 마사지

돌핀 코브 - 어른 전용 여행 후기

4 out of 5
돌핀 코브 - 어른 전용
#14 Swan Drive, Freeport, Grand Bahama

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 255개 이용 후기 중 187개" "
평점 8 - 좋아요. 255개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 7개" "
평점 4 - 별로예요. 255개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 2개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Enjoli 님, Bimini

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel experience clean and staff were very accommodating
2024년 4월에 2박 숙박함
답변 제공: management 님, 2024년 4월 30일
Hello Jonathonthank you so much for choosing Dolphin Cove.our guest experience is our highest priority. We have a new lobby for guest check in that will be ready in about 3 months so it will be even better!! See you next time.

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
They will pick you up at airport and have on-site car rental. Personable staff. Well maintained. Great gym.
2024년 4월에 6박 숙박함
답변 제공: management 님, 2024년 4월 30일
Hello, Debbie, glad you were able to enjoy our new fitness center we are quite proud of the way it turned out.Many new additions to our property are underway so we hope to see you soon.

10/10 - 훌륭해요

Alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay very comfortable would stay again
2024년 4월에 1박 숙박함
답변 제공: Dolphin Cove 님, 2024년 4월 26일
Hi Alan,We're happy that you were comfortable in your stay with us. We look forward to having you again with us and thank you for choosing us.

8/10 - 좋아요

Shawna 님, Nassau

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I Love this property and have stayed many times. However , the “in and out” gate access is extremely inconvenient and a hassle to access without getting out of your car each time! It is an easy fix. Not certain why it is not being addressed.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Hello Shawna,Thank you for your numerous stays at Dolphin Cove.Unfortunately, you were not told or unaware that the exit gate opens automatically when your car pulls up to gate. There is a keypad there that you use to exit the property when you are not in your car. You are stopping your car before you reach the gate and using that keypad to open the gate. That would be inconvenient. Just pull up a little closer and the gate will open,

10/10 - 훌륭해요

Shawna 님, Nassau

2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jalilah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always enjoy my stay at here. I love how it’s secluded.
2024년 4월에 2박 숙박함
답변 제공: Dolphin Cove 님, 2024년 4월 14일
Hi Jalilah,We're happy that you enjoyed your stay with us. We look forward to having you with us again and thank you for choosing us again.

10/10 - 훌륭해요

Patricia Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly, very beautiful room. Walking distance to beaches, super fun market place not to far. Would highly recommend
2024년 4월에 2박 숙박함
답변 제공: Dolphin Cove 님, 2024년 4월 7일
Hi Patricia!It was a joy to have you stay with us. We are happy that you enjoyed your stay, and look forward to having you stay with us again.

10/10 - 훌륭해요

Andrew G

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was quite, relaxing, super clean staff was super friendly and very helpful i would recommend dolphin cove to everyone that going to the grand Bahamas
2024년 3월에 4박 숙박함
답변 제공: Dolphin Cove 님, 2024년 4월 7일
Hi Andrew!We're so happy that you had a relaxing and enjoyable stay with us. We look forward to having you stay with us again and thank you again for choosing us.

10/10 - 훌륭해요

Lawrence Lee

가족 여행
They need some actives. Music make it lively Vending machines A shuttle
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Hello Lawrence, thank you for choosing Dolphin Cove.Happy you enjoyed your stay. However,We are an adult only quiet getaway resort; the tranquility is what attracts so many guests to us. Our Restaurant is top notch and Fitness center is second to none for a resort of our size. Safe travels from all of us at Dolphin Cove.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area for a visit to the Grand Bahamas. This is area is still recovering from a disastrous storm that came through a couple of years ago, but Dolphin Cove makes the stay a comforting, enjoyable visit.
2024년 3월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Michael pleasure meeting you at our little slice of paradise.

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Chocolate Chip Cookies upon arrival…hostess scheduled transportation to the airport. As we were checking in we met the Chef, “Brooks” and scheduled a reservation. Excellent facility and food was great. Brooks came out to the table to check on us and see if there was anything we needed. All the staff was great and welcoming. Marco and Alicia Furforo
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Awesome! Glad we made you feel welcomed that's what we do...See you next time chocolate cookies will be waiting for you.

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Hello MarciaThank you for choosing Dolphin Cove see you again soon.!

8/10 - 좋아요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant on site- excellent food and service but pricey, however have to take into consideration it is an island. Recommend a car as taxi service is expensive and hotel is not in walking distance to anything.
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Hello Rhonda,Thank you for choosing Dolphin Cove,our seafood and steak restaurant prides itself on carry only the highest quality USDA beef and freshest local seafood. We believe that our pricing is very competitive to any restaurant that would serve the same quality of fare. We do have car rentals onsite, and we do recommend renting a car. the island is 100 miles long and to really see all that it has to offer that is a must.

10/10 - 훌륭해요

Pinky

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has had to be one of the most beautiful properties I've ever stayed at. What attracted me was the Adults Only theme. The rooms were spacious and the views were beautiful. I received a complementary bottle of wine and just an overall great time. We took plenty of pictures, the staff were very helpful during our stay. I enjoyed the privacy the property provided us. I can't wait to go back.
2024년 1월에 7박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
Hi Pinky, we are so happy that you had a wonderful visit to Dolphin Cove and Grand Bahama. Thank you for your kind words. We have many upcoming exciting additions to the property so keep in touch.Have a wonderful Day

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, peaceful, comfortable, nice location, excellent restaurant (dinner service only). Excellent team of staff who were invariably helpful, friendly, cheerful, and efficient. Rental cars available on site a nice touch. A restaurant style breakfast service would be a good addition, as would heated pool during the winter. But overall an exceptional little haven. Would definitely recommend.
2024년 2월에 5박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
Anne,We really enjoyed hosting you and are happy you had a good time. We have plans for expansion that will be starting soon that will include a cafe for breakfast. We do offer a boxed breakfast delivered to your room in the interim.

10/10 - 훌륭해요

Omeka

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay over all
2024년 2월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
Awesome! Lol

10/10 - 훌륭해요

Winston E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
Thank you so much Winston.

8/10 - 좋아요

philippe

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calme vieillissant bon restaurant
2024년 1월에 5박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
See you next year!

10/10 - 훌륭해요

Marjorie

연인과의 여행
좋아요: 편의 시설/서비스
It checked all the boxes ,for instance extra towrls and blanket in closet, dishwashing liquid under sink,clean.Thr bed linen mattress and decor truly felt like home/boutique that nice resort feel that is not commercial Love it
2024년 2월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
Hello Majorie,You said it perfectly that's our mission to not feel commercial but have all the convivences you want.Thank you

10/10 - 훌륭해요

Jalilah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always enjoy my stay
2024년 2월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 21일
Jalilah,Thank you as always for your continued support.

10/10 - 훌륭해요

Rochelle

2024년 1월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Hello Rochelle,It was a pleasure meeting you so happy you enjoyed your stay.

10/10 - 훌륭해요

John 님, Hingham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room, facilities and property very well maintained
2024년 1월에 3박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
John Thank you for taking note of how well the property is maintained, we really try our best!!

8/10 - 좋아요

Sharonna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An elevator would be great
2024년 1월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Hello Sharonna, please let us know on your next stay that you request first floor.Safe travels

10/10 - 훌륭해요

Tamla

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the hospitality of the property management as well as the clean environment very quiet and intimate for adults . Love it !
2024년 1월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Hello Tamla,Thank you for your support and kind words. We enjoyed meeting you and will see you again on your next visit to Dolphin Cove

10/10 - 훌륭해요

Ghaly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Ghaly,Thank you for your patronage. See you next time!

10/10 - 훌륭해요

Monisha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Thank you MonishaIt was a pleasure!

10/10 - 훌륭해요

Kirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely spot and delightful staff. Clean, quiet. Best to have your own car as restaurants are a good 1/2-hour walk.
2023년 12월에 1박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Hello Kirkgreat meeting you happy you had a great stay at Dolphin Cove,We always have rental cars onsite for our guest at great prices. The island is 100 miles long so to really see the island a car is best. Safe travels

10/10 - 훌륭해요

Tania

2023년 12월에 1박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Thank you Tania!

10/10 - 훌륭해요

Diane 님, Miami

2023년 11월에 3박 숙박함
답변 제공: Owner Operator 님, 2024년 2월 4일
Hello DianeThank you for choosing Dolphin Cove for your vacation.see you next time

10/10 - 훌륭해요

Kanisha

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent view ,clean room, modern chic look and great staff . Peaceful place to stay and enjoy the beautiful scenery.
2023년 11월에 2박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 7일
Kanisha,Awesome! welcome to the Dolphin Cove family.

2/10 - 너무 별로예요

Ian

2023년 11월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 6일
Hello Ianyou have stayed with us many times. If there is something that was not up to standard, please let us know so we can have an opportunity to address the issue.

10/10 - 훌륭해요

Romulo

2023년 10월에 3박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 6일
Romulothank you for always choosing to stay with us on your visits to Grand Bahama.

10/10 - 훌륭해요

MARCEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always love staying at this property. Great staff, excellent rooms. Pleasurable experience.
2023년 10월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 6일
Marcel, our staff loves going the extra mile.We look forward to your next visit.

10/10 - 훌륭해요

Denielle

Adult only n its quiet
2023년 10월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 6일
Denielle, Quiet and relaxing that's our goal. See you next time.

10/10 - 훌륭해요

Dwayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
New Favorite
The stay was perfect, the staff is really helpful an pays attention to detail.. The place was cozy and comfortable. Will stay here again.
2023년 10월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 6일
Hi Dwayne,Fantastic... stay in touch we have some new amenities coming soon.

10/10 - 훌륭해요

Arniska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 11월 6일
Hello Arniska,Thank you for taking the time to write a review. Happy your stay met your expectation. See you next time!

4/10 - 별로예요

Kele

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Internet was poor Bed was hard TV apps not avail
2023년 9월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 9월 10일
Hello Kele, As a guest that has stayed with us many many times over the last two years, we are obviously disappointed that you were not pleased with your last stay on September 9th. However, as a repeat guest and someone we consider part of the Dolphin Cove family, we wish you had relayed your concerns to us so that we could have addressed them.

10/10 - 훌륭해요

Romulo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was great as always
2023년 9월에 1박 숙박함
답변 제공: Owner Operator 님, 2023년 9월 9일
Romulo,Thanks for your continued support always appreciated!!

10/10 - 훌륭해요

izabella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Management 님, 2023년 9월 2일
Izabella, Thank you for choosing Dolphin Cove the hidden gem ofGrand Bahama. Spread the word!

10/10 - 훌륭해요

Marvin

2023년 8월에 4박 숙박함
답변 제공: Management 님, 2023년 9월 10일
Hello MarvinThank you for your continued support of Dolphin Cove.Our whole team thanks you.

8/10 - 좋아요

Roy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet Easy to get around the area
2023년 8월에 7박 숙박함
답변 제공: FF 님, 2023년 8월 16일
Hello Roy,Thank you for taking the time to share your thoughts on Dolphin Cove. We're thrilled to hear that you enjoyed the peaceful ambiance and found it easy to navigate the area. Your positive feedback is greatly appreciated, and we hope you had a relaxing and memorable experience at Dolphin Cove. If you have any more insights or if there's anything else you'd like to share, feel free to let us know. We look forward to welcoming you back in the future for another enjoyable visit.Dolphin Cove Team

10/10 - 훌륭해요

Anthonique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great! No complaints
2023년 8월에 3박 숙박함
답변 제공: FF 님, 2023년 8월 9일
Dear Anthonique,Thank you so much for taking the time to leave such a positive review about your experience at Dolphin Cove Bahamas! We are thrilled to hear that you had an excellent time during your visit.Your 5/5 review, where you mentioned that "everything was excellent," truly warms our hearts. It's incredibly rewarding for our team to know that we were able to provide you with a wonderful experience. Your satisfaction is our top priority, and we're delighted that we met your expectations.If you ever decide to return to Dolphin Cove Bahamas, we'll be more than happy to welcome you back and ensure another unforgettable visit. Should you have any friends or family looking for a fantastic experience, please don't hesitate to recommend us.Thank you once again for choosing Dolphin Cove Bahamas. We look forward to the opportunity of serving you again in the future!Best regards,Dolphin Cove Team

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pedro was great at check in and check out. Dinning staff could use some more training!!
2023년 8월에 3박 숙박함
답변 제공: FF 님, 2023년 8월 8일
Dear Ryan,Thank you for sharing your feedback about your recent experience at Dolphin Cove Bahamas. We truly appreciate your review and your decision to stay with us.We're delighted to hear that Pedro provided you with excellent service during both check-in and check-out. We take great pride in our team, and it's always wonderful to receive positive remarks about their efforts to make our guests' stay enjoyable and seamless.Your valuable feedback helps us identify areas for improvement, and we thank you for bringing this to our attention.If you decide to visit us again in the future, we will be more than happy to welcome you back and provide you with an even better and more enjoyable stay.Once again, thank you for choosing Dolphin Cove Bahamas, and we hope to have the opportunity to host you again soon.Best regards,Dolphin Cove Team

10/10 - 훌륭해요

JACKSON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything!
2023년 7월에 2박 숙박함
답변 제공: pm 님, 2023년 8월 5일
Thank you for your feedback and staying with us at Dolphin Cove , Your review is valuable to us and we are pleased that we met all of your expectations. It was indeed our pleasure and hope to see you in the not so distant future. Thanks once again.

10/10 - 훌륭해요

travis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property management staff was very friendly and accommodating. The housekeepers were very helpful. The food at the restaurant was 5 star quality. Thank you to all the staff.
2023년 7월에 2박 숙박함
답변 제공: FF 님, 2023년 8월 1일
Dear Travis,Thank you so much for your wonderful review of Dolphin Cove! We were absolutely delighted to read your kind words and learn that you had such a pleasant and enjoyable stay with us.It brings us immense joy to know that you found our management and staff to be friendly and accommodating. We take great pride in our team's dedication to providing exceptional service and creating a welcoming atmosphere for all our guests.Moreover, we are thrilled that you were pleased with the accommodations we offered. Ensuring our guests have a comfortable and enjoyable stay is always a top priority, and it's fantastic to know that we met your expectations.We also appreciate your recognition of our housekeepers. They work tirelessly to maintain the cleanliness and tidiness of our facilities, and your acknowledgment of their helpfulness means a lot to us.And of course, receiving a 5-star rating for the food at our restaurant is truly fantastic! We're passionate about offering delicious and diverse dining options, and we're thrilled that our culinary offerings left such a positive impression on you.Your gratitude towards our staff is genuinely appreciated. We'll make sure to pass on your thanks to the entire team, as it will undoubtedly motivate them to continue delivering exceptional experiences to all our guests.Once again, thank you for choosing Dolphin Cove for your stay and for sharing your fantastic feedback with us. We look forward to welcoming you back soon for another memorable experience.Warmest regards,Dolphin Cove Team

10/10 - 훌륭해요

Winston E

2023년 7월에 3박 숙박함
답변 제공: FF 님, 2023년 8월 1일
Dear Winston,Wow! We can't thank you enough for your incredible 10/10 rating of Dolphin Cove! Your feedback means the world to us, and we are absolutely thrilled to hear that you had such a fantastic experience during your stay.Our team works tirelessly to create a memorable and enjoyable environment for all our guests, and it's incredibly rewarding to know that we succeeded in providing you with an exceptional stay.Your high praise motivates us to keep striving for excellence in everything we do, from our friendly service to our comfortable accommodations and delightful dining options.We sincerely appreciate your kind words and your decision to choose Dolphin Cove for your recent visit. If there is anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We can't wait to welcome you back for another outstanding experience.Thank you once again, and see you soon!Warmest regards,Dolphin Cove Team

6/10 - 괜찮아요

Andy 님, Franklin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: pm 님, 2023년 7월 27일
Thank You for your feedback, Thank you for choosing to stay at Dolphin Cove as we really appreciated having you as our guest .

10/10 - 훌륭해요

Denielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always love staying there....the rooms are super comfortable.....the gym well equipped...I seeking to live at the pool on my stay
2023년 7월에 1박 숙박함
답변 제공: FF 님, 2023년 7월 24일
Hi Denielle,Thank you for sharing your review of Dolphin Cove! We're thrilled to hear that you always enjoy your stays with us. It's wonderful to know that you find our rooms super comfortable and that you appreciate the well-equipped gym facilities.We totally understand the allure of our pool area! It's a great spot to unwind, soak up the sun, and make the most of your stay with us. Whether you're looking to relax or have some fun in the water, our pool area is designed to cater to all our guests' needs.We appreciate your kind words and continued support. Our team is dedicated to providing a delightful experience for every guest, and we're glad to have met your expectations. We can't wait to welcome you back to Dolphin Cove for another fantastic stay in the future!Safe travels and see you soon!Best regards,The Dolphin Cove Team

6/10 - 괜찮아요

joseph

2023년 7월에 2박 숙박함
답변 제공: FF 님, 2023년 8월 11일
Dear Joseph,Thank you for taking the time to share your feedback about your experience at Dolphin Cove. We truly value the insights and opinions of our guests, as they help us continuously improve and enhance our offerings.We're sorry to hear that your experience fell short of your expectations, resulting in a 3/5 review. Your feedback is essential to us, and we would like to learn more about your specific concerns so that we can address them effectively.If you're open to it, we would greatly appreciate the opportunity to discuss your experience in more detail. Please feel free to reach out to our customer service team at [phone number] or [email address]. Your input will aid us in making the necessary improvements to ensure a better experience for our future guests.Once again, thank you for choosing Dolphin Cove, and we hope to have the chance to make it up to you in the future. We are committed to providing our guests with an exceptional experience, and we appreciate your contribution in helping us achieve that goal.Best regards,Dolphin Cove Team