해변에 위치, 백사장, 일광욕 의자, 비치 파라솔

비바 포투나 비치 바이 윈덤, 어 트레이드마크 올 인클루시브 여행 후기

3.5 out of 5
비바 포투나 비치 바이 윈덤, 어 트레이드마크 올 인클루시브
Doubloon Road And Churchill Dr., Freeport, Grand Bahama

이용 후기

6.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 233개" "
평점 8 - 좋아요. 1001개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 226개" "
평점 4 - 별로예요. 1001개 이용 후기 중 125개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 135개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Susanne

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
It was on a beautiful beach but the rooms are small and need some TLV
2024년 4월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 25일
Dear Susanne,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable; both your pros and cons comments have been forwarded to the corresponding managers. As well as to the owner of the Photoshop, since they are a dealership.We look forward to your next stay at Viva Fortuna Beach by Wyndham.Best regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Wayne 님, Freeport

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 4월에 1박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 23일
Dear Wayne,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Besarta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful beach, clear water. Short distance to the airport.
2024년 4월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 21일
Dear Besarta,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Zinia

2024년 3월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 21일
Dear Zinia,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Shuaibul

연인과의 여행
별로예요: 편의 시설/서비스
Its average The staff member didn't fix my window cover while i made complaint about. By the time i checked out at 6 am in the morning nobody was at the desk so i ended up giving my keys to transport guy. Food was average not many fish items. Overall average. If you have better option then i don't recommend this place to stay.
2024년 4월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 17일
Dear Shuaibul,Thank you very much for taking the time to post your review.Please know that we value your concerns deeply, and our dedicated team is actively working to address and resolve the issues you brought to our attention. Your feedback is integral to our ongoing commitment to enhance the quality of our facilities and services continually.We look forward to the chance to welcome you back and provide you with an improved and more enjoyable stay.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Amelie 님, Mont-Royal

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms are ok, the scuba club is not well organize so we couldn’t dive as much as we wanted but the site of this hotel is gorgeous
2024년 3월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 10일
Dear Amelie,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable, and we will take your suggestions into account. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach By Wyndham

6/10 - 괜찮아요

Dana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The food was good, beach was beautiful and staff were nice. But the rooms were small and outdated. There was not even a chair to sit in. Also the green rooms advertised are for members only. If you aren't picky about rooms you can have a great time. I got over it because the place was clean. Had a blast! Watch out for the seagulls. They will try to get your food on the beach.
2024년 3월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 9일
Dear Dana,Thank you for publishing your positive review about your recent vacation.Our continuous commitment is to provide a quality service to all of our guests. Therefore, it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration, as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back to Viva Fortuna Beach by WyndhamBest regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Heather

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent trip, and we’re happy with accommodation and service. Food was excellent. Would definitely go back.
2024년 3월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 8일
Dear Heather,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 편의 시설/서비스
The property and staff was wonderful as usual
2024년 4월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 6일
Dear Anthony,Thank you very much for your kind comments and for taking the time to post your review.We are very pleased to learn that you enjoyed your stay at our beautiful resort, and we would like to express our deepest gratitude for choosing our Viva Fortuna Beach by Wyndham.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful!
2024년 4월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 9일
Dear Valerie,We genuinely appreciate your positive review of your vacation and want to express our gratitude for choosing Viva Fortuna Beach by Wyndham as your destination.Our primary objective is to offer all our guests a delightful and memorable vacation experience, and we are thrilled to learn that we have succeeded in doing so during your stay.We look forward to welcoming you back soon at our Resort. Best regards,Customer CareViva Fortuna Beach by Wyndham

4/10 - 별로예요

Allan

2024년 3월에 1박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 21일
Dear Allan,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Karin Sue

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Generally a nice relaxing place. I have two suggestions. First, heat the pool in the colder months so people are comfortable. The ocean and pool were so cold it was uncomfortable. Second, why was there no bacon for the early risers? It didn't come out until 9 each day.
2024년 3월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 1일
Dear Karin Sue,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable and we will take your suggestions into account. Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach By Wyndham

2/10 - 너무 별로예요

Jared Wayne

2024년 3월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 4월 1일
Dear Jared Wayne,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Lee

연인과의 여행
좋아요: 편의 시설/서비스
It was nice not to have other resorts on the beach. Beach and ocean was an A. We liked the eco friendliness of the resort. Bring your yetties no bottled water. And bar drinks stay cold on beach/pool. Unfortunately the Junkanoo Cafe food was fair at best. Lots of carbs/starches and the food was cold. The rooms need an update and there was a lack of attention to detail. For example our toilet paper holder was broken. It was hard to find fresh washcloths from housekeeping. There also should be a better way to communicate with your guests what is going on at the resort on a daily basis. We were also disappointed to find that we could not eat at one of your dinner restaurants every night. When we booked ALL INCLUSIVE we know that means you have access to all food options like in other resorts we visited. The pool was cold and lacked shaded areas. The food by the pool/beach had a nice set up with food but again it was cold. Cold hamburgers and fries just are not tasty. Cooked to order would have been better and worth the wait for hot food.
2024년 3월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 30일
Dear Lee,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything has met your expectations.We assure you that your comments have been taken into account.Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach by Wyndham.Best regards,Customer CareViva Fortuna Beach by Wyndham

4/10 - 별로예요

Brittney

가족 여행
좋아요: 직원 및 서비스
We specifically requested King beds during booking and were told that none were available. Beds were small, which made sleep for the week extremely uncomfortable. Our A/C also leaked onto the floor (puddles, needing towels for cleanup), and we have been hounded with calls from the resort for timeshare purposes since our stay.
2024년 2월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 28일
Dear Brittney,Thank you for the review regarding your recent stay at our Resort.We deeply regret to learn that your experience did not meet your expectations. Your comments and insights are incredibly important to us as they play a crucial role in helping us continually evaluate and improve our amenities and services.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit to The Bahamas.Kind regards,Customer CareViva Fortuna Beach by Wyndham

4/10 - 별로예요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was nice, however there were several parts of the stay that made it less than acceptable. 1. Unless you pick up beach towels before 9am they will be out for the day. Which leads the customers to keep them overnight, buy more. 2. You cannot book restaurants upon check-in and they are sold out for the week. We questioned so they booked our party of 6 for a table for 4. But upon arrival and through most the entire meal there were 5-6 out of 20 tables actually had people sitting at it. Keep in mind you only get two booked meals, best of luck making it happen. 3. Buffett was nothing worth raving about. Most of it was bland and didn’t make sense especially on themed nights. Do not go with children that do not want to venture out into entree options that are odd. Overall not kid friendly when it comes to food. And the 3 adults didn’t like much of what we had to seek out each night. 4. No hot water the last day we were there. 5. Jerry the manager at Dolce vita, Jedd with the entertainment staff and the entire dive staff was exceptional!
2024년 3월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 26일
Dear Brian,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach by WyndhamBest regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

David R

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pristine endless thick white sand beaches.
2024년 3월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 21일
Dear David R,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water in room ~ asked twice if it could be fixed. Sent 3 maintenance guys and still couldn’t fix it. Front desk manager wasn’t helpful or willing to accommodate.
2024년 3월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 20일
Dear John,We appreciate the time you dedicated to write your remarks about your vacation.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services. Thank you very much for taking the time to bring these points to our attention, we will take all the necessary actions in order to avoid those situations.Thank you again for your feedback. Kind regards, Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Torianna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff. Very family friendly and a beautiful beach.
2024년 3월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 18일
Dear Torianna,We genuinely appreciate your positive review of your vacation and want to express our gratitude for choosing Viva Fortuna Beach by Wyndham as your destination.Our primary objective is to offer all our guests a delightful and memorable vacation experience, and we are thrilled to learn that we have succeeded in doing so during your stay.We look forward to welcoming you back soon at our Resort. Best regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Oksana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I recently stayed at Viva Fortuna Beach by Wyndham for 4 days with my partner, and it was a delightful experience. We had the opportunity to dine in two restaurants on-site, and the food was exceptional, especially the tuna steak, which was the best I’ve ever had. While the buffet offered average options with not many choices, the dishes were still tasty. The entertainment options were plentiful, with nightly shows and live music at the bar, where the talented performer added to the ambiance. The white sand beach and warm, clear blue water were absolutely stunning, making it an ideal setting for relaxation. Despite being a smaller resort, everything we needed was conveniently close, creating a cozy atmosphere. The staff were incredibly friendly and accommodating, ensuring that our rooms were cleaned daily. Although the rooms were standard and the resort itself is not new, it was clean and inviting. However, I would advise future travelers to be cautious when booking packages, especially from New York. In our case, the package only included a flight to Nassau, and upon arrival, we discovered that the resort is located on a different island, requiring an additional 30-minute flight, which came at a significant cost. Therefore, I recommend ensuring that your flight is booked to Freeport Grand Bahama Island if you plan to stay at this resort. Overall, our experience with the hotel was wonderful, but our experience with the Expedia package left much to be desired.
2024년 3월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 18일
Dear Oksana,Thank you for publishing your positive and sharing your experiences with other travelers.It is more than wonderful to learn that you thoroughly enjoyed your stay, our customer’s satisfaction is our constant goal. Knowing we have reached this goal in your currently stay is very rewarding for all our hard working staff members and it will reinforce our commitment to provide quality service to all of our guests.Thank you so much for your detailed and motivating comments. We hope your review will help other travelers to choose us.We hope to welcome you back for offering you another awesome stay.Kind regards, Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Serena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely beaches
2024년 3월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 18일
Dear Serena,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No water in the rooms refrigerator. If you call for some, the ONLY person with a key to that storage just left or he comes in tomorrow at 10, Oh that person is nit here and we can get that for you tomorrow, blah, blah, blah! While there, they ran out of regular coffee and all they could put in your room was decaf. Thanks but why don’t we just drink hot water? Poorly managed property! The food is pretty good, but could be better. It’s a shame, as the property itself is amazing!
2024년 3월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 18일
Dear Robert,Thank you very much for taking the time to post your review.Please know that we value your concerns deeply, and our dedicated team is actively working to address and resolve the issues you brought to our attention. Your feedback is integral to our ongoing commitment to enhance the quality of our facilities and services continually.We look forward to the chance to welcome you back and provide you with an improved and more enjoyable stay.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Teorah

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 15일
Dear Teorah,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This exactly want I was looking for in vacation. There was amazing beach, water sports, incredible entertainment, and great food and drinks.
2024년 2월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 6일
Dear Michael, Thank you for your kind and detailed review about Viva Fortuna Beach by Wyndham, its facilities and services.We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest and we recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more.We thank you for choosing Viva Fortuna Beach by Wyndham for your getaway, and we are honored to have had the opportunity to host you.Kind regards, Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
food was excellent for a buffet staff was accommodating with a room change request.
2024년 2월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear Natalie,Thanks for your kind review of our Resort, its facilities and services. We really appreciate receiving feedback from our guests and we will be certain to pass along your kind praise to our staff. It's our pleasure to have received you with us at the Viva Fortuna Beach by Wyndham and we are happy to hear that your vacation has been so great and that you feel safe with us.Thank you for recommending our Viva Fortuna Beach by Wyndham and please remember that we will be pleased to welcome you back anytime.Kind regards, Customer CareViva Fortuna Beach By Wyndham

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 6일
Dear Robert,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

James

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Not all staff was friendly. Not helpful at all. Room was horrible refused to stay in there! Switch us no hot water for 2 days!
2024년 2월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear James,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable and we will take your suggestions into account. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Margaret Anne

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear Margaret Anne,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Rao

Staff not friendly
2024년 2월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 2월 18일
DearThank you for taking the time to write a review about your stay in our resort.We regret to learn that your experience was far from pleasant. Please be certain that this situation does not meet the usual characteristics of our resort and we will take the proper measures to prevent reoccurrences like this in the future. Thank you for your attention and we remain at your entire disposal.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Nalini

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some staff members were rude-one bar staff and some activity organizers. The restaurant staff were the best!!! Food was great!!! Was unfortunate that the pool was freezing cold. Wished the gym opened earlier. More variety of daily activities needed.
2024년 2월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 2월 18일
Dear Nalini,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach By WyndhamBest regards,Customer CareViva Fortuna Beach By Wyndham

4/10 - 별로예요

Linda

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are outdated, mini bar only 5 bottles of water after that you have to pay for drinks, no waiters or waitress come to you for drinks at buffet, pool and beach. Only 1 pool, the food was just okay. Tge entertainment was okay, the people was nice staff and tourists. Taxi service to go into town expensive, in February make sure you bring a sweater or jacket gets very cold at night.
2024년 2월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 2월 18일
Dear Linda,We appreciate the time you dedicated to write your remarks about your stay at our property. Your review will assist us in our commitment to improve in all aspects of our operations.We regret not having been able to fulfill your expectations.Thank you for the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Robert

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The was a hole in the room ceiling, shower peeling, cold water, staff was lazy. They never turned over the bed and put clean sheets on the bed. Trash under the bed. They said their policy is to clean every 3 days, Bottom self beer. There was more but I think you get the point. The best part was the water was beautiful
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 2월 18일
Dear Robert,Thank you for the review regarding your recent stay at our Resort.We deeply regret to learn that your experience did not meet your expectations. Your comments and insights are incredibly important to us as they play a crucial role in helping us continually evaluate and improve our amenities and services. Your input allows us to make the necessary adjustments to ensure that future guests enjoy a more satisfying and memorable experience.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit to The Bahamas.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear Gary,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

2/10 - 너무 별로예요

Denise

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear Denise,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are a little outdated,, food was good a great selection at the buffet and staff were awesome Beach was nice lots of chairs and a lot of water activities
2024년 2월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 2월 18일
Dear jason,Thank you very much for your kind comments and for taking the time to post your review.We are very pleased to learn that you enjoyed your stay at our beautiful resort and we would like to express our deepest gratitude for choosing our Viva Fortuna Beach by Wyndham.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

4/10 - 별로예요

Lutricia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roaches in 1st room, food was always cold And terrible. Didn't have hot water until the last day.
2024년 2월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear Lutricia,Thank you for sharing your comments with us on your recent vacations.We can assure you that all of our clients’ opinions are very important to us as it is the most reliable source of information to improve our services and facilities. We appreciate your good comments.We hope that you afford us the opportunity to serve you again at Viva Wyndham Resorts.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was amazing! The food was great for the most part, big selection and always available. It was crazy how they provided a huge variety to choose from and every day something different. Drinks were delicious - watch out for their rum, it sneaks up on ya! It is a very well kept older property. The rooms could use some improvements, but are clean and comfortable. The staff does everything to ensure you have a nice visit. The view from the room was fabulous and the beach was super clean. It was nice to stroll up and down with almost no one around. The entertainment and activities included was awesome. We will be back for sure!
2024년 1월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 2월 11일
Dear Jennifer,Thank you for giving us the opportunity to serve you at Viva Fortuna Beach by Wyndham. We are pleased to know that you had the opportunity to enjoy your vacation at our resort.It is a pleasure to know that our services and facilities met your expectations, the satisfactory comments of our guests are our best reward.Do not forget that we will be honored to receive you on your next visit to The Bahamas.Sincerely,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Lauren

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 3월 5일
Dear Lauren,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

2/10 - 너무 별로예요

jevonnee

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honest review, this hotel was probably the lease at the bottom of my list on picks Had to arrive to the resort and my own transportation there was no transportation provided the back-and-forth emails about the transportation that needed to be paid for was not met, the food was about a six out of 10 the food choices really remain the same the duration of my week stay the customer service was horrible. No one had any information or any source or any accommodations. There was a missing light in the bathroom the door handle, fell off and no one came to fix it. The safe was broken, the refrigerator was leaking. The power went off in the middle of the night. The cable went out every single night around the same time. The fridge raider was only stocked one time, and not even the very first day three days into the day I was provided with water and sodas, that was supposed to last the duration of my stay for a week , my room was only clean two times by request time I did deny it but the other times wasn’t even attempted there was absolutely no real fun activities to a certain extent everywhere we had to travel there was a $30 taxi ride we had to pay for ourselves the excursions that I paid for was canceled the day of and had to be refunded no accommodation other than a taxi ride one way and I had to pay for the other way back. Very disappointing. This is not a hotel for couples or people that are trying to have a very good Bahama first time experience , felt unsafe and unsatisfied
2024년 1월에 5박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 31일
Dear jevonnee,Thank you for the review regarding your recent stay at our Resort.We deeply regret to learn that your experience did not meet your expectations. Your comments and insights are incredibly important to us as they play a crucial role in helping us continually evaluate and improve our amenities and services. Your input allows us to make the necessary adjustments to ensure that future guests enjoy a more satisfying and memorable experience.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit to The Bahamas.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

BOGDANA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 29일
Dear BOGDANA,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

2/10 - 너무 별로예요

Dorian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 29일
Dear Dorian,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Vira

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 22일
Dear Vira,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Oleksandr

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 29일
Dear Oleksandr,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 22일
Dear Scott,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

Spencer

2024년 1월에 7박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 19일
Dear Spencer,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 - 괜찮아요

Tanvir

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overall it was a good experience, just remember you are taking refillable water bottles for the entire trip because they wont give you water unless you pay for it though i took the all inclusive apparently the water wasn't included lol. Also be prepared to eat the same food all day and night. And we hardly got any reservations for the good restaurants as they showed already booked although it was a 5 day stay and extremely slow internet.Also from time to time the house keeping would just directy open the door. Apart from that it was a good stay the staffs were good.
2023년 12월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 17일
Dear Tanvir,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach by Wyndham.Best regards,Customer CareViva Fortuna Beach by Wyndham

4/10 - 별로예요

Cynthia

2023년 12월에 11박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 16일
Dear Cynthia,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Josephine

I had a great view of the beach in my room ,selection of food, staff were friendly and polite
2023년 12월에 11박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 16일
Dear Josephine,Thank you for your review regarding your recent stay.It is very nice to read your good remarks about our services and facilities. Also, we are very happy to know that you enjoyed you stay at Viva Fortuna Beach by Wyndham.It would be our pleasure to welcome you back at Viva Fortuna Beach by Wyndham very soon.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 - 좋아요

Anneliese V

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great. The resort was clean and well maintained. The food was awful.
2023년 12월에 6박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 16일
Dear Anneliese V,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach by Wyndham

10/10 - 훌륭해요

IJah

2024년 1월에 4박 숙박함
답변 제공: Viva Fortuna Beach by Wyndham 님, 2024년 1월 9일
Dear IJah,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham