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"Excellent customer service "

"I stayed here simply to get the experience of staying in a capsule hotel. After having done it, it’s not to my preference but if I was in a pinch, or was traveling on a tighter budget, I’d 100% stay here again. Super convenient location, nice area to relax in and plenty of space for washing up. It’s a little odd to me not having onsite staff you can talk to, but it was still super convenient. My only issues were the noise at night (I’m sure we’re all shocked) and the cleanliness of the showers specifically, they could use a renovation. Otherwise it was quite nice."

"We stayed in the room with tatami. It is quite spacious with nice view"

"Everything was good! The location is convenient, not right next to the subway station, but it's only less than 10 minutes walk, and along the walk there are plenty to look at. There are also bus stations not far away. The hotel itself is clean and new, provides all the necessary amenities. "

"Great stay, beds not very comfy however "

"I had a pleasant stay at Hotel Hokke Club Fukuoka and found it to be a great choice for my visit. The location is convenient, with easy access to transportation and nearby attractions, making it simple to get around the city."

"Everything was relatively smooth and while the location was incredibly convenient, some of the hotel policies seemed quite strict or inflexible. Like early check in was equivalent to paying for another night’s stay for us and after traveling for 24+ hours, would have appreciated some exploration of options to make it work. "

"OK breakfast. Not good restroom/bath tub (leaked). Terrible toliet. Theater room OK."

"The hotel was the best one we had in Japan with all staff courteous, helpful and good at speaking English. Importantly there was plenty of place for the luggages in the room which is rare! It was very well located. "