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Hakata Excel Hotel Tokyu

4.0 star property
Stylish comfort awaits near Canal City Hakata, providing the perfect base to recharge between adventures while staying close to the city's top attractions

Choose dates to view prices

Hakata Excel Hotel Tokyu offers a comfortable retreat steps from Canal City Hakata and Marine Messe Fukuoka. Enjoy convenient dry cleaning/laundry services, meals at the on-site restaurant, and in-room WiFi. The hotel's prime location makes exploring the area effortless.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premier Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Premier Suite

  • Sleeps 2

View all photos for Excel Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Excel Suite

  • Sleeps 2

View all photos for Premier Double

Lobby

Premier Double

  • Sleeps 2

View all photos for Superior Barrier Free Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Barrier Free Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Hollywood Twin Room, Non Smoking

Hollywood Twin Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for AOI Premier (Japanese/Western)

In-room safe, iron/ironing board, free WiFi, bed sheets

AOI Premier (Japanese/Western)

  • Sleeps 5

View all photos for Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

  • Sleeps 3

View all photos for Standard Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2

View all photos for Standard Double

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double

  • Sleeps 2

View all photos for Hollywood Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Hollywood Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 4

View all photos for Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • Sleeps 4

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About the neighborhood

Located in Hakata Ward, a neighborhood in Fukuoka, Hakata Excel Hotel Tokyu is in the entertainment district and near a metro station. Marine World Uminonakamichi is a popular attraction and the area's natural beauty can be seen at Port of Hakata and Ohori Park. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. Guests appreciate the hotel's convenience to public transportation: Nakasu-Kawabata Station is 4 minutes by foot and Tenjin-minami Station is 9 minutes. Visit our Fukuoka travel guide
Map
4-6-7 Nakasu, Hakata-ku, Fukuoka, Fukuoka-ken, 810-0801

What's nearby

  • Acros Fukuoka Symphony Hall showing interior views and theater scenes
    Acros Fukuoka Symphony Hall
    2 min walk - 0.2 km
  • Tenjin Underground City
    Tenjin Underground Mall
    7 min walk - 0.5 km
  • Fukuoka_CanalCityHakata_6206840_04
    Canal City Hakata
    7 min walk - 0.6 km
  • Fukuoka Anpanman Children's Museum
    4 min walk - 0.4 km
  • Hakataza Theatre
    6 min walk - 0.5 km

Getting around

  • Nakasu-Kawabata Station
    4 min walk
  • Tenjin Station
    5 min walk
  • Fukuoka Airport (FUK)
    13 min drive

Restaurants

  • 一蘭
    2 min walk
  • 酒一番
    2 min walk
  • 鉄なべ
    2 min walk
  • チャコールグリルケヤキ
    2 min walk
  • 長浜亭
    3 min walk

About this property

Hakata Excel Hotel Tokyu

Luxury upscale hotel near Fukuoka Anpanman Children's Museum
Located close to Canal City Hakata and Marine Messe Fukuoka, Hakata Excel Hotel Tokyu provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • A 24-hour front desk, a vending machine, and smoke-free premises
  • A front-desk safe, a banquet hall, and luggage storage
  • Guest reviews give top marks for the location
Room features
All 308 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, heating, and housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,700 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Restaurants on site

  • Keyaki

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1700 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakata Excel Hotel
Hakata Excel Hotel Tokyu
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Tokyu
Hakata Excel Tokyu Fukuoka
Hakata Excel Fukuoka
Hakata Excel Hotel Tokyu Hotel
Hakata Excel Hotel Tokyu Fukuoka
Hakata Excel Hotel Tokyu Hotel Fukuoka

Frequently asked questions

Is Hakata Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakata Excel Hotel Tokyu?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hakata Excel Hotel Tokyu on Apr 1, 2026 start from ₩162,499, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1700 per night. Limited spots are available.

What time is check-in at Hakata Excel Hotel Tokyu?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hakata Excel Hotel Tokyu?

Check-out is at 11 AM.

Where is Hakata Excel Hotel Tokyu located?

Located in Hakata Ward, this luxury hotel is within a 10-minute walk of Fukuoka Anpanman Children's Museum and Canal City Hakata. Marine Messe Fukuoka and Mizuho PayPay Dome Fukuoka are also within 3 mi (5 km). Nakasu-Kawabata Station and Tenjin Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakata Excel Hotel Tokyu Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 463 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Good breakfast and excellent location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sze Mei Viana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 min walk to the subway station. Can find all sort of food within 5 min walking distance.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location excellent next to subway station very convenient for different food restaurants Comfortable room with reasonable price. Breakfast is good
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is so convenient to go for a good meal.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right next to the river and train station.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Mica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The location is very good and easy walk to many attractions and transportation. Smaller rooms, but very clean and accomdating.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Tin Lok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, right next to the river with a good view
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb place

Super location very very convenient to all subway food shopping everything
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The hotel is clean. Good location. The hotel staffs are accommodating. Check-in & check-out was quick.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Toshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place. This is my third time to use this hotel, but everything is in a perfect balance, including the location (literally next to the Nakasu-area), amenities, and the price.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Thank you so much for a comfortable stay. First time in Japan. Walking distance to many attractions, food and shopping. Will be back.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Tatsuro

Disliked: Property conditions & facilities
Property is located in walkable distance to dining and entertainment. The rooms were a bit dusty and not in best conditions.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Jessica

Liked: Cleanliness, amenities
Nice stay by the river, close walk to Tenjin, canal city and there’s lots to eat nearby AC however kept switching off which made the room really hot and uncomfortable to sleep in Not much interaction with staff everything is self service
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel accommodated our requests to arrange adjoining rooms on a higher floor. The riverside view was vivid but tranquil. Room size was desirable comparing with average size in Japan urban area. Classic interior style but tidy.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Orrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Convenient!

Location was literally in the middle of the funnest nightlife district in Fukuoka! Easy walk to subway, restaurants, and all points of interest! Staff were amazingly friendly! Room was ecofriendly and had all the amenities! View (9th floor inner courtyard) was outstanding! Just a tiny bit dated but they are currently renovating (never heard a sound). Great price for 4 stars!
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing hotel room

This hotel had an excellent stafff! However, the room was very poor. Everything was old and in bad condition. It really was not like any Japan hotels I ever stayed at and especially for the price I paid. If it wasn’t for the excellent hotel staff it would have been a terrible experience.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

Norihiko

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major disappointment except for breakfast

I will not likely ever stay at this hotel if I can help it. It’s an old hotel that needs a major remodeling. Bath room had that cheap hotel smell that’s unique to Japan. It was not unclean but had that peculiar smell that was offensive to your nose. Breakfast was exceptional and was just about the only thing I could recommend about this establishment.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Old hotel in Host/Hostess club District

This hotel is dated. They have an overpriced restaurant or two. I'm not sure why it's considered 4 stars. The hotel is clean, and the rooms are clean, but the amenities are scarce, and water isn't even provided. No bottles or a water filter to refill your own bottles. It's a very short walk to public transportation, but the hotel is definitely in an "entertainment" district. Just outside are plenty of hostess clubs, "information centers", etc. If that's your thing, then this is the right place. The staff tries to be helpful, and often succeeds, but sometimes, fails at being too eager. If you want your room made up, you're supposed to put a magnet outside your door before 11:00am. We put ours out at 9:50, and a maid was knocking on our door 10 mins later. We explained we'd be leaving in 5-10 mins and closed the door. When we opened the door to leave, she was just waiting there. It was awkward.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and had everything you need. The staff were very helpful & friendly. Breakfast could have been better by changing the menu evry other day at least (stayed 6 nights and menu was the same everyday) don’t get me wrong, the food was excellent! Will robably stay here again.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

SEOK TAE

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Pui Lam

Liked: Cleanliness, property conditions & facilities
Parking space.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High-quality hotel in Hakata, with excellent location and price point.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Makiko

Liked: Cleanliness, staff & service
good hotel
Stayed 1 night in Aug 2023