โeverything was great! room with the nice decor, great location to the main street and art center
Host & staff could not have been nicer and more accommodating :)
The best part of this hotel was the cypress view from my room :)โ
โProperty is amazing, the staff are so welcoming and accommodating. Huge shout out to Quentin who went above and beyond during our stay. Some of the best service we have ever experienced in a hotel. โ
โWe had a nice 4 night stay at the Bellegarde Hรดtel by Viktor. Easy check in process. The location is perfect - about a 5-10 minute walk to the Cours Mirabeau (the main strip of the town). AC was adequate. Room was clean and very quiet for quality sleep. Must be okay with stairs as there is no elevator, which was not an issue for us, but something to be mindful of. โ
โOverall had a great stay, but a staff member in particular seemed to be frustrated that I do not speak French. My fault if the hotel was meant for French speakers only, but if that is not the case it really tainted the whole experience which would have been very, very nice. โ
"Despite arriving in the dawn, the staff were friendly and helpful with check-in. However, due to difficulties communicating in English, I almost had to pay a new room fee because they didn't recognize my already booked two nights at check-in. However, the staff member on duty in the morning confirmed this, and thankfully, I was able to stay without any additional charges. They apologized for our room change to us and thank them for their kindness. The family room was spacious and comfortable for a family of four. However, the toilet was broken, perhaps because it wasn't used much, and it took all morning to fix it. The dryer was also broken, but it couldn't be fixed. However, the friendly repairman didn't give up on the toilet and fixed it, allowing us to enjoy our stay comfortably. While I appreciate the staff's kindness, I wish the family room had been improved, so I couldn't give it a perfect 5 stars."
