Galleria Lorcan O'Neill Tours

Hotel is affordable, clean, close to everything including great breakfast

Friendly and pleasant staff. The shuttle to the airport was well organized and affordable.

The property is in a great location for walking and experiencing many of the sites. There were some issues with light bulbs in our room not working and the shower adjustment button needing to be attached. We did make the front desk aware and we were told on a few occasions that someone would be up to take a look and adjust. No one ever came. The front desk staff was for the most part very helpful and friendly but there was one person that was confrontational and argumentative which truly didn't make us feel very welcome. We were overtired and needed some answers and this one staff member was quite rude. We don't want the other staff members to be put in the same category as her as they were much more welcoming. Unfortunately we weren't able to get any service at the bar a couple of times either. We don't generally complain because let's face it we are grateful to be able to travel and enjoy the beauty of the world. Rome was amazing.