6/10 - 괜찮아요
Lena
가족 여행
2026년 1월 4일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here as a mini vacation with my two teenagers, and although a majority of the hotel staff was wonderful, the on-site restaurant left a lot to be desired. The kitchen was out of about half the items on the menu, service was extremely slow despite not being busy and they consistently ignored the phone for room service calls. I had to call the front desk to place my order once. The second time, we just went down to the restaurant after repeated unanswered calls only to find the staff standing around chatting. We heard the phone consistently ringing and not being answered while we were there. Also the refrigerator in our room didn’t work. I honestly expected more from a Hilton. The front desk staff and all other staff we interacted with were wonderful, though.
Lena
2025년 12월에 2박 숙박함
