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Aparthotel

Citadines Connect Bertam Georgetown Penang

Property class: 3

Choose dates to view prices

At Citadines Connect Bertam Georgetown Penang, you can look forward to a shopping mall on site, a coffee shop/cafe, and an outdoor entertainment area. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩126,777
₩141,082 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio Twin Skylight Windowless

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Studio Twin Skylight Windowless

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Studio

A hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Premier Studio

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Studio, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premier Studio, 2 Twin Beds

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Studio Suite

A modern hotel room with a large bed, a desk, a chair, and a television.

Premier Studio Suite

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Double Room

A modern hotel room with two beds, a desk, a sofa, and a large window with curtains.

Premier Double Room

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Premier Room, 2 Bedrooms

A modern hotel room with a wooden floor, a bed with white linens, a desk with a chair, and a large window with curtains.

Premier Room, 2 Bedrooms

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Studio Twin Skylight Windowless

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Studio Twin Skylight Windowless

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Premier Twin

In-room safe, desk, laptop workspace, soundproofing

Studio Premier Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Premier King

In-room safe, desk, laptop workspace, soundproofing

Studio Premier King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Citadines Connect Bertam Georgetown Penang is near a metro station. KOMTAR and Georgetown UNESCO Historic Site are local landmarks, and the area's natural beauty can be seen at Padang Kota Lama and Penang Botanic Gardens. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
View more Aparthotels in George Town
Map
428, Jalan Penang, George Town, Penang, 10000

What's nearby

  • A cityscape with a prominent tall building, a variety of colorful rooftops, and a clear blue sky with scattered clouds.
    KOMTAR
    2 min walk - 0.2 km
  • The Top at Komatar
    2 min walk - 0.2 km
  • 1st Avenue Mall
    3 min walk - 0.3 km
  • Pasar Chowrasta
    5 min walk - 0.5 km
  • Georgetown UNESCO Historic Site
    10 min walk - 0.9 km

Getting around

  • Penang Sentral
    31 min drive
  • Penang Intl. Airport (PEN)
    29 min drive

Restaurants

  • GeorgeTown White Coffee
  • A.Soar.Coffee
  • KFC
    3 min walk
  • Richard Rivalee Nyonya Cuisine
    3 min walk
  • Sin Seow Fong Lye Cafe
    3 min walk

About this property

Citadines Connect Bertam Georgetown Penang

  • Aparthotel near Gurney Drive
  • You can look forward to a shopping mall on site, a coffee shop/cafe, and an outdoor entertainment area at Citadines Connect Bertam Georgetown Penang. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Continental breakfast (surcharge), bike rentals, and a water dispenser
    • An elevator, a 24-hour front desk, and coffee/tea in the lobby
    • Smoke-free premises and multilingual staff
  • Room features
  • All 70 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • 40-inch flat-screen TVs with satellite channels
    • LED light bulbs, daily housekeeping, and desks

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Electric kettle
  • Tea bags/instant coffee
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 88 for adults and MYR 38 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Outdoor areas

  • Outdoor entertainment area

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 1,000 per pet per night

Suitability/Accessibility

  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Safe

Location highlights

  • In a business district
  • In the city center
  • Near a metro station

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 2 floors
  • 70 units
  • Bicycle rentals
  • Built in 2025
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Soundproofing
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 1000 per pet (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 88 for adults and MYR 38 for children
  • Pet fee: MYR 1000 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Citadines Connect Bertam Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Bertam Georgetown Penang?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Bertam Georgetown Penang on Sep 1, 2026 start from ₩126,777, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Bertam Georgetown Penang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 1000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Citadines Connect Bertam Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Bertam Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Bertam Georgetown Penang located?

Located in Downtown George Town, this aparthotel is steps from The Top at Komatar and KOMTAR. Prangin Mall and Kidland Penang are also within 5 minutes.

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Reviews

Citadines Connect Bertam Georgetown Penang Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 9 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

10/10 Excellent

ELLIOT

Liked: Cleanliness, communication
Room was excellent - clean and cosy. Overall service very friendly and the location is brilliant.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were really friendly and helpful, we arrived super early and the hotel front desk lady let us into our room around 12:00 - usually it's 3:00 before you can check in. Room was very big for a family of 4 and area is right in the centre of George town.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ti-Ming

Liked: Cleanliness, amenities, communication
Room is very clean, and thank the staff for their
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Shawaal

Liked: Cleanliness, amenities, communication
Luxurious room and furnishings. Lovely amenities.
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

Chee Hong

Liked: Cleanliness, communication
Disliked: Check-in, listing accuracy
First time I got into a hotel without parking, don't even fill up your water and location so inconvenient. Next to a local karaoke and the sound proof is so bad I can hear every single vocal. Good is staff is exceptionally patience to assist and breakfast has healthy options.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the clean, brand new property during our visit to Penang. It was a last minute change because of the location and it turned out we made the right choice. Everything was perfect from checking in to checking out. Service was excellent, every staff greeted us with smiles and was helpful. Loved the coffee in the lobby and the scent of the shampoo and body wash (wished I can purchase a set home.) They even provided us umbrellas on the rainy days. Definitely would recommend this property to family and friends.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, communication
Clean room, great location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, communication
Fantastiska frukostar, vänlig och hjälpsam personal. Ett av de bästa hotellen jag bott på. Poolen är liten men man är ju oftast inte i George Town för att vara på hotellet.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Brianna

Stayed 3 nights in Mar 2026
Verified review

8/10 Good

H

Liked: Cleanliness, check-in
Stayed 2 nights in Jan 2026