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Citadines Connect Georgetown Penang

A tranquil urban escape in Downtown George Town where travelers can explore nearby hidden gems and return to a peaceful sanctuary

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Where to?

Dates

April 2026

14

May 2026

Garden - Citadines Connect Georgetown Penang (George Town)

Creator video - submitted by Estelle Travels

Exterior - Citadines Connect Georgetown Penang (George Town)

2 Bedroom Deluxe Loft At Block B | Private kitchen - Citadines Connect Georgetown Penang (George Town)

Interior entrance - Citadines Connect Georgetown Penang (George Town)

Citadines Connect Georgetown Penang in Downtown George Town offers a peaceful retreat. Relax in the Japanese garden, cool off in the outdoor pool, or stay fit at the gym. Free WiFi keeps you connected, and multilingual staff provide local recommendations.

Excellent

Popular amenities

Pool
Pet friendly
Free WiFi
Air conditioning
Gym
Breakfast available

₩136,699 total

includes taxes & fees

Apr 15 - Apr 16

Check prices for these days

Room options

All rooms

1 bed

3+ beds

2 beds

Showing 20 of 20 rooms

Down comforters, in-room safe, individually decorated

Studio Executive At Block A

Very good

26 sq m
1 bedroom
Sleeps 2
1 King Bed

2 Bedroom Deluxe Loft At Block B | Private kitchen

2 Bedroom Deluxe Loft At Block B

88 sq m
2 bedrooms
Sleeps 4
2 Twin Beds and 1 King Bed

Deluxe Studio , 2 Twin Beds At Block B | Down comforters, in-room safe, individually decorated

Deluxe Studio , 2 Twin Beds At Block B

21 sq m
1 bedroom
Sleeps 2
2 Twin Beds

Deluxe Room , Muliple Beds At Block B | Down comforters, in-room safe, individually decorated

Deluxe Room , Muliple Beds At Block B

29 sq m
1 bedroom
Sleeps 4
2 King Beds

Studio Deluxe At Block B | Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

Excellent

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Studio Executive With View At Block A | Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Down comforters, in-room safe, individually decorated

2 Bedoom Executive At Block A

Very good

34 sq m
Sleeps 4
1 Queen Bed and 1 King Bed

Down comforters, in-room safe, individually decorated

Studio Classic At Block A

36 sq m
Sleeps 2
1 King Bed

Studio Executive Twin At Block A | Down comforters, in-room safe, individually decorated

Studio Executive Twin At Block A

26 sq m
1 bedroom
Sleeps 2
2 Twin Beds

Down comforters, in-room safe, individually decorated

Twin Studio Without Window At Block A

Very good

22 sq m
1 bedroom
Sleeps 2
2 Twin Beds

Down comforters, in-room safe, individually decorated

Studio Twin At Block A

Sleeps 2

Down comforters, in-room safe, individually decorated

Executive Studio At Block A

Sleeps 2

Shower, hair dryer, slippers, bidet

Classic Studio At Block A

Sleeps 2

Shower, hair dryer, slippers, bidet

Executive Twin Studio At Block A

Sleeps 2

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room At Block A

Sleeps 4

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

Sleeps 2

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

Sleeps 4

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

Sleeps 4

Down comforters, in-room safe, individually decorated

Studio Executive With View At Block A

Sleeps 2

Interior

Studio Deluxe At Block B

Sleeps 2

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₩107,747 total

includes taxes & fees

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About the neighborhood

Located in George Town, Citadines Connect Georgetown Penang is in the city center. KOMTAR and Penang Hill are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Queensbay Mall. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide

No. 202 Lebuh Noordin, George Town, Penang, 10300

What's nearby

KOMTAR
2 min walk - 0.2 km
Hin Bus Depot Art Centre
1 min walk - 0.0 km
1st Avenue Mall
3 min walk - 0.3 km
Chit Tiau Lor Ban San
7 min walk - 0.6 km
Georgetown UNESCO Historic Site
12 min walk - 1.1 km

Getting around

Penang Sentral
27 min drive
Penang Intl. Airport (PEN)
26 min drive

Restaurants

Drunken Gelato
2 min walk
Good Friends Never Bojio
2 min walk
Lé 楽
1 min walk
Gama Hawker Stalls
1 min walk
Art & Soul Café
2 min walk

About this property

Citadines Connect Georgetown Penang

Upscale hotel near KOMTAR

Citadines Connect Georgetown Penang provides amenities like a garden and a gym. Stay connected with free in-room WiFi.

You'll also enjoy perks such as:

An outdoor pool
Continental breakfast (surcharge), a free area shuttle, and bike rentals
Coffee/tea in the lobby, smoke-free premises, and a 24-hour front desk
An elevator, outdoor furniture, and a water dispenser

Room features

All 143 individually furnished rooms offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.

Extra conveniences in all rooms include:

Bathrooms with showers and bidets
50-inch Smart TVs with satellite channels
LED light bulbs, housekeeping, and desks

Similar properties

Lobby sitting area

Pool
Kids pool
Parking included
Free WiFi

₩154,362 total

includes taxes & fees

Apr 19 - Apr 20

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Offsite parking available (MYR 9 per day)
Street parking available
Free area shuttle up to 2 km
Limited onsite parking

Food and drink

Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 45 for adults and MYR 28 for children
Coffee and tea in common areas

Things to do

Bicycle rentals
Gym
Outdoor pool

Family friendly

Free area shuttle
Outdoor pool

Conveniences

24-hour front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff

Outdoors

Garden
Outdoor furniture

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)

More

1 building
2 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Built in 2022
Double-glazed windows
Local artist showcase
Locally-owned and organized tours and activities
Reusable cups
Smoking not allowed
Traditional architecture
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Bidet
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Toilet paper
Towels provided

Entertainment

50-inch smart TV with cable/satellite channels

More

Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Laptop workspace
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g., directions)

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night

2 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately MYR 45 for adults and MYR 28 for children
Nearby parking fee: MYR 9 per day (66 ft away)
Pet fee: MYR 500 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Parking height restrictions apply

Property is also known as

Citadines Connect Georgetown Penang Hotel

Citadines Connect Georgetown Penang George Town

Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Does Citadines Connect Georgetown Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on Apr 15, 2026 start from ₩122,087, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Connect Georgetown Penang pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 500 per accommodation, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Citadines Connect Georgetown Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Citadines Connect Georgetown Penang?

Check-out is at noon.

Where is Citadines Connect Georgetown Penang located?

Located in Downtown George Town, this hotel is steps from Hin Bus Depot Art Centre and KOMTAR. Prangin Mall and The Top at Komatar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

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Citadines Connect Georgetown Penang Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Verified

10/10 Excellent

Jacquie

Mar 23, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location Staff helpful and kind Good breakfast Nice pool area All very clean Would stay again

Stayed 3 nights in Mar 2026

Verified

10/10 Excellent

Lai Leen

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff are friendly and helpful, the room is clean and the location is good.

Stayed 5 nights in Dec 2025

Verified

6/10 Okay

KAR SINN KARINA

Feb 10, 2026

Liked: Amenities, property conditions & facilities

Staff are friendly. Amenities are adequate. Location of the hotel is good with restaurants and shops nearby. However, bed linen and towels seem "yellowish" which leaves a bad impression.

Stayed 3 nights in Feb 2026

Verified

10/10 Excellent

Harvinder

Jun 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel with a good location.

Stayed 10 nights in May 2025

Verified

10/10 Excellent

Heng

Dec 28, 2025

Liked: Cleanliness, staff & service, amenities

Everything is good. Thank you for letting us check in early.

Stayed 1 night in Dec 2025

Verified

10/10 Excellent

Joanne

Nov 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so friendly and attentive and helpful. They made my time in Penang that much more enjoyable. It is also a very comfortable hotel. The location is right in the center of all the attractions I wanted to see. 10/10 would come here again!

Stayed 3 nights in Oct 2025

Verified

10/10 Excellent

HRH Princess

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.

Stayed 4 nights in Jul 2025

Verified

8/10 Good

Joanna Chung Yan

Nov 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great central location, close to many famous eateries, walking distance (10-15min) to the famous mural streets, and only steps away from two grocery stores for souvenirs. Friendly staff and room is fairly clean. My only small complaint is the room and its bathroom are quite small, no counter space for toiletries and not enough hooks in the bathroom to hang towels and clothes.

Stayed 2 nights in Oct 2025

Verified

8/10 Good

Vasily

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.

Stayed 2 nights in Feb 2025

Verified

8/10 Good

Christopher

Feb 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon

Stayed 5 nights in Feb 2025

Verified

10/10 Excellent

Jia Yuan Janet

Nov 10, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Decent size, clean and has nearby mall. Many food options.

Stayed 2 nights in Aug 2024

Verified

10/10 Excellent

Ka

Jun 13, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Clean. Convenient location

Stayed 3 nights in Jun 2024

Verified

10/10 Excellent

Heather Joy

Nov 14, 2024

Liked: Cleanliness, amenities, communication

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!

Stayed 11 nights in Nov 2024

Verified

8/10 Good

RYOTA

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Basically everything is good. Only thing is that neighbors voice can hear loudly from rooms in the vicinity and corridor. Staff are nice..

Stayed 2 nights in Feb 2025

Verified

10/10 Excellent

Justin

Mar 11, 2024

Liked: Cleanliness, room comfort, communication

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.

Stayed 3 nights in Mar 2024

Verified

10/10 Excellent

William

Dec 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.

Stayed 7 nights in Nov 2024

Verified

10/10 Excellent

Irene

Apr 25, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall

Stayed 2 nights in Apr 2024

Verified

8/10 Good

Jolene

Dec 18, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

I really love the location of the hotel, lots of famous eateries nearby. Room is very clean and well maintained. However, it can be very noisy in the evening till late, poor sound proofing. My bestie and I went for penang bridge marathon and couldn’t get a good nap before the run

Stayed 3 nights in Dec 2023

Verified

8/10 Good

Verified traveler

Oct 27, 2024

Liked: Cleanliness, room comfort, communication

Close to good food.

A very small room. Space is very limited. The shower water pressure and the temp were inadequate. A thumb up is the good location to good food, the room cleanliness and the hotel provides free filtered water for drinking.

Stayed 4 nights in Oct 2024

Verified

8/10 Good

Verified traveler

Nov 3, 2024

Liked: Cleanliness, room comfort, communication

Overall very good experience in the hotel as staff was friendly and check in was smooth and fast. The hotel is also at a very convenient location, walkable to centre of Georgetown and restaurants. Bed was comfortable but wish there was thin and thick pillows to choose from. Shower head was leaking and bathroom door cannot be closed initially during our stay. Housekeeping did not replace hand towels on 2nd day and 3rd day.

Stayed 3 nights in Oct 2024

Verified

10/10 Excellent

Triena

Jul 31, 2024

Liked: Cleanliness, room comfort, communication

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.

Stayed 3 nights in Jul 2024

Verified

6/10 Okay

Verified traveler

Dec 26, 2023

Liked: Cleanliness

Good Location

I would have given it a 4 star if they had given us a king bed and 2 single beds as indicated during my booking 3 months ahead of check-in. We were given a King bed and a queen bed which is not appropriate for our family of 4 adults. Although they managed to separate the king bed into 2 single beds ( in the bigger master bedroom), the queen bed ( in a very small room) was still positioned next to a wall making it inconvenient for us ( 60plus yrs old ) to get out of bed safely. It was a inconvenience for the older parents. Location is very good as near to shopping malls and restaurants.

Stayed 3 nights in Dec 2023

Verified

6/10 Okay

Glen

Dec 28, 2024

Disliked: Communication

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!

Stayed 4 nights in Dec 2024

Verified

6/10 Okay

CHANGYONG

Aug 8, 2023

Liked: Cleanliness, property conditions & facilities

The check in was easy and fast. The staff was friendly and welcoming. Only thing to improve is to ensure to brief the guest on the facilities like where is the pools and gym and also the free coffee. We were not told of these until we went to found out. Location is quite awkward. A little off from the many good foods (Kimberley street and Penang street). But overall still reachable. The plus point is there is a good local biscuits shop around and a supermarket nearby. Hin Bus depot is also within walking distance. The lighting at the pool can be improve. Quite dark at night. The Aircon in the room was not really controllable. We tried to set it at 25°C but after awhile, it automatically jumps back to default setting. Overall renovation is modern and cozy. Gives a nice welcoming feeling at the lobby.

Stayed 3 nights in Aug 2023

Verified

2/10 Terrible

Tang

Jul 18, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Communication

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !

Stayed 2 nights in Jul 2024