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Museum Hotel

3.0 star property
Downtown George Town's boutique gem blends historical character with relaxation opportunities, from morning coffee in the lobby to garden strolls nearby.

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Museum Hotel in Downtown George Town blends classic charm with modern comfort. Guests relax on the garden patio or in the children's pool. Amenities include WiFi, and an on-site bar and restaurant serve guests throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex Room

  • Sleeps 5

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Double Room, 1 Queen Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, individually decorated, individually furnished, free WiFi

Quadruple Room

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Single Room, No View - 1 Single Bed

Standard Single Room, No View - 1 Single Bed | In-room safe, individually decorated, individually furnished, free WiFi

Standard Single Room, No View - 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room - 2 Single Beds

Standard Twin Room - 2 Single Beds | In-room safe, individually decorated, individually furnished, free WiFi

Standard Twin Room - 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Bathtub

Family Suite, Bathtub | In-room safe, individually decorated, individually furnished, free WiFi

Family Suite, Bathtub

  • City view
  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Gallery Suite, 1 King Bed

Gallery Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, free WiFi

Gallery Suite, 1 King Bed

  • City view
  • 140 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, individually decorated, individually furnished, free WiFi

Classic Triple Room

  • 37 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Deluxe Duplex, Multiple Beds

Deluxe Duplex, Multiple Beds | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex, Multiple Beds

  • 48 sq m
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Room

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Babao Deluxe Double Room

In-room safe, individually decorated, individually furnished, free WiFi

Babao Deluxe Double Room

  • Sleeps 2

View all photos for Old Penang Twin Room

In-room safe, individually decorated, individually furnished, free WiFi

Old Penang Twin Room

  • Sleeps 2

View all photos for Art Decor Suite

In-room safe, individually decorated, individually furnished, free WiFi

Art Decor Suite

  • Sleeps 4

View all photos for Longma Suite

In-room safe, individually decorated, individually furnished, free WiFi

Longma Suite

  • Sleeps 2

View all photos for Qilin Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Qilin Duplex Room

  • Sleeps 4

View all photos for Xiao Niang Re Single Room

In-room safe, individually decorated, individually furnished, free WiFi

Xiao Niang Re Single Room

  • Sleeps 1

Family Suite

  • Sleeps 4

View all photos for Triple Room

In-room safe, individually decorated, individually furnished, free WiFi

Triple Room

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room

  • Sleeps 2

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  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 979 reviews
The price is ₩86,984
₩107,473 total
includes taxes & fees
Apr 23 - Apr 24
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About the neighborhood

Located in George Town, Museum Hotel is in the city center. Penang Islamic Museum and Hin Bus Depot Art Centre are cultural highlights, and some of the area's activities can be experienced at Raja Tun Uda Ferry Terminal and Swettenham Pier Cruise Terminal. Kidland Penang and Penang Botanical Gardens are also worth visiting. Visit our George Town travel guide
Map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050

What's nearby

  • KOMTAR
    KOMTAR
    12 min walk - 1.1 km
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    17 min walk - 1.5 km
  • Pasar Chowrasta
    5 min walk - 0.5 km
  • Cheong Fatt Tze Mansion
    7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site
    9 min walk - 0.8 km

Getting around

  • Penang Sentral
    30 min drive
  • Penang Intl. Airport (PEN)
    28 min drive

Restaurants

  • Nasi Padang International Hotel
    2 min walk
  • Nely’s Passion Heart
    1 min walk
  • Laksalicious
    3 min walk
  • 敦隆餐室
    3 min walk
  • Mak Ee Cafe
    5 min walk

About this property

Museum Hotel

Historic boutique hotel near KOMTAR
At Museum Hotel, you can look forward to a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • An elevator, coffee/tea in the lobby, and multilingual staff
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free newspapers.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and ceiling fans

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  • Restaurant
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₩58,376 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 24 for adults and MYR 20 for children
  • Airport shuttle fee: MYR 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Frequently asked questions

Does Museum Hotel have a pool?

Yes, this property has a children's pool.

Is Museum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Museum Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Museum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Museum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 60 per vehicle applies.

Where is Museum Hotel located?

Located in Downtown George Town, this historic hotel is within a 15-minute walk of Pasar Chowrasta and KOMTAR. New World Park and Georgetown UNESCO Historic Site are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Museum Hotel Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 254 out of 497 reviews
Rating 8 - Good. 198 out of 497 reviews
Rating 6 - Okay. 33 out of 497 reviews
Rating 4 - Poor. 8 out of 497 reviews
Rating 2 - Terrible. 4 out of 497 reviews

Reviews

Verified

6/10 Okay

Verified traveler

TV astro not working. Too early knocking noise at 6 am morning.!!!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Be

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

afrorakda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior are retro, clean, beautiful and so cute.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Stayed 1 night in Jul 2020
Verified

8/10 Good

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was good. All the antique concepts. It's bring back to childhood memories.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Promises, Promises

I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the place
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Bonne Accueil du receptionniste avec un verre de jus frais super quand tu arrive d'un voyage, hotel original niveau decoration, le petit dejeuné bien
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

geckbee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的酒店 地点也很房便。服务员 全部态度都很好
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Trevligt hotell, bra frukost men tyvärr så är swimingpoolen lite väl liten under 1m djup. Så det är enbart en barnpool
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
A lot of mosquitos and I ended up with bug bites all over my body.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
シャワー等の水圧不足で給湯設備面の不便が感じられる。スタッフのサービスは良い。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Adwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 2 nights in Jan 2020
Verified

8/10 Good

NLF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
中心地よりやや離れており通りからのアプローチは袋小路状態の場所に位置する。 夜中に徒歩で帰る場合などはその道に全く人気は無く暗いため1人での徒歩には不安を感じる。 フロントの愛想は良いのだが、頼んだ事を引き受けたのに実行しない。(金庫が最初から閉じてロックされていたため使用出来ない) タオルは補充するが何故か古いタオルは回収しない。 トイレットペーパーが切れているのに補充しない。 どれも頼めば良いのだが、上記のように愛想良く引き受けるが実際には行動しない。仕方なく廊下に出ている掃除婦に直接頼む事数回・・良くある東南アジアの中の下レベルのホテル。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary Stay here!!

Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Quaint hotel

Room was a bit small but service was good. Staff were helpful and warm.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jyh Jiuh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有特色的的飯店
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Stayed 3 nights in Dec 2019