실내 수영장, 07:00 ~ 22:00 오픈, 시설 내 인명구조원
예약 가능 여부 확인

그라나이트 럭셔리 호텔 페낭 (이전의 M Summit 191 Executive Hotel Suites) 여행 후기

3 out of 5
그라나이트 럭셔리 호텔 페낭 (이전의 M Summit 191 Executive Hotel Suites)
191. Jalan Magazine, George Town

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 126개 이용 후기 중 49개" "
평점 8 - 좋아요. 126개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 126개 이용 후기 중 18개" "
평점 4 - 별로예요. 126개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 126개 이용 후기 중 2개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

DAEHEE

좋아요: 청결 상태
2023년 7월에 4박 숙박함
답변 제공: The Management 님, 2023년 7월 21일
Dear DAEHEE, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 - 좋아요

Wai Yee

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location is awesome for local culture. But will be nice if hotel just provide enough toilet paper and coffee for those who stay multiple nights
2024년 4월에 5박 숙박함
답변 제공: The Management 님, 2024년 5월 7일
Dear Wai Yee, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Anderson

2024년 4월에 4박 숙박함
답변 제공: The Management 님, 2024년 5월 24일
Dear Anderson, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Yeo Chee

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs was very attentive and helpful both at Concierge and Housekeeping. Special thanks to front desk Ms Zulaika for service rendered. Will strongly recommend to friends and family.
2024년 4월에 3박 숙박함
답변 제공: The Management 님, 2024년 4월 30일
Dear Yeo Chee, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team including Zulaika. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Brad 님, Portland

2024년 4월에 4박 숙박함
답변 제공: The Management 님, 2024년 4월 10일
Dear Brad, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 - 훌륭해요

Jen 님, Elanora

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a perfect 3 night stay at the Granite. The suite is an amazing big suite and beautifully decorated in traditional colours. The bed is super comfy and large. The location is perfect and walking distance to all the streets art and other attractions. The rooftop pool is making and great views over the city and the roof top bar, just tops it all. I can highly recommend hiring a tuk tuk bicycle ride at night. We had the best night with our rider taking us round the street art through little India upto the sea front. It really made our stay in Penang perfect. Go up the hill also, we spent over 5 hours up the hill and loved the walks and cooler air. Our only regret is we didn’t have longer in Penang. Thank you Granite hotel and Penang we will be back some day.
2024년 3월에 3박 숙박함
답변 제공: The Management 님, 2024년 4월 2일
Dear Jen, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

10/10 - 훌륭해요

k

2024년 3월에 3박 숙박함
답변 제공: The Management 님, 2024년 4월 2일
Dear k, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 - 좋아요

Philip

좋아요: 청결 상태, 숙박 시설 상태 및 시설
They should drop the word luxury from the name, it isn’t luxury, but it is good, good location, safe, clean, friendly staff. Breakfast was free so ok, but I wouldn’t pay for it. Room was large, plenty space. We had no toilet paper, had to go and ask, but they brought it up. Mugs and glasses were provided, but no way to wash them, and they weren’t replaced at all during our stay The rooftop bar was disappointing as it is quite expensive. Go next door to the Wembley instead, bar is higher and prices much more reasonable.
2024년 2월에 4박 숙박함
답변 제공: The Management 님, 2024년 2월 16일
Dear Philip, thank you for staying with us at The Granite Luxury Hotel and writing us a review. Please accept our profound apologies for the inefficiency. We had carried out the necessary actions. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

6/10 - 괜찮아요

Jillian Lorraine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: The Management 님, 2024년 1월 31일
Dear Jillian Lorraine, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 - 좋아요

Nga Chi

2023년 12월에 1박 숙박함
답변 제공: The Management 님, 2024년 1월 31일
Dear Nga Chi, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

2/10 - 너무 별로예요

hang yee

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: The Management 님, 2024년 1월 5일
Dear hang yee, thank you for your candid review. We are sorry to hear that you were not satisfied with your stay. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

8/10 - 좋아요

nongnuth

단체 여행
좋아요: 청결 상태
การเอารถมารับส่งหน้ารร. ไม่สะดวกมากๆ ทุกอย่างดีหมดยกเว้น ความสะดวกในการรับส่ง เพราะไม่มีถนนที่กว้างพอให้รถมารอรับได้และไม่สามารถกลับรถได้ต้องถอยหลังออกเท่านั้น
2023년 12월에 2박 숙박함
답변 제공: The Management 님, 2023년 12월 20일
Dear nongnuth, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

James Seng Hee

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best stay I have during my trip to penang, great staff! Would recommend.
2023년 11월에 7박 숙박함
답변 제공: The Management 님, 2023년 12월 7일
Dear James Seng Hee, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 - 훌륭해요

Leng

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All is okay except the music is loud even after 10pm.
2023년 11월에 2박 숙박함
답변 제공: The Management 님, 2023년 11월 24일
Dear Leng, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Siew Loong

가족 여행
좋아요: 청결 상태, 객실의 편안함
Comfortable
Awesome, except we are not use to have the bed room without the widow
2023년 10월에 3박 숙박함
답변 제공: The Management 님, 2023년 11월 18일
Dear Siew Loong, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

6/10 - 괜찮아요

Tzu Ta

가족 여행
Bathroom got bad smell all the time
2023년 9월에 1박 숙박함
답변 제공: The Management 님, 2023년 9월 28일
Dear Tzu Ta, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

6/10 - 괜찮아요

Zhi Yan

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had a very bad first day check-in with property unable to combine my beds for baby and still wanted to charge extra. Booked breakfast but was told booking did not include breakfast. Asked them to call by by 7am to confirm but did not on the first morning. Luckily expedia confirmed my breakfast. Was shocked it was not a freeflow buffet. On the last day, reception called and lied checkout time is 11am. We rushed with toddler down and forgot several items. Was very angry and asked why they had an earlier check out and then reception said checkout is 11am-12noon. Whilst I understand the need to clean the rooms, they have 2-3hrs to do it. Do not understand the rush. Luckily Ika managed to find the items for us else we would have lost about $150 worth of items in the rush. There is also a renovation going on on 11th floor and swimming pool. We would have liked the rooms if service was much better as the hotel is in excellent location opposite shopping malls.
2023년 9월에 5박 숙박함
답변 제공: The Management 님, 2023년 9월 28일
Dear Zhi Yan, thank you for your candid review. Please accept our profound apologies for the inefficiency. We have taken note of your comments and we will carry out the necessary actions immediately. We hope that the incident will not deter you from returning to our hotel and, we look forward to serving you better in the future.

10/10 - 훌륭해요

Karl

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was lovely - cantilever variety, infinity and very high up. Room was massive. Staff were hugely friendly.
2023년 7월에 3박 숙박함
답변 제공: The Management 님, 2023년 8월 19일
Dear Karl, we are so thrilled to receive your generous review score. Your generous review has been shared among the entire team. As a hotelier, we always go beyond the extra-mile to ensure our guests have an excellent stay. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. We hope to welcome you back in the near future.

6/10 - 괜찮아요

siew wah

단체 여행
좋아요: 청결 상태
Can hear the pub music and car-lift noise. Disappointed with my stay.
답변 제공: The Management 님, 2023년 8월 19일
Dear siew wah, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

JunQiang

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 7월에 1박 숙박함
답변 제공: The Management 님, 2023년 7월 14일
Dear JunQiang, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

8/10 - 좋아요

Lee Hiah

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hotel lobby is spacious, inviting and pleasing. Room is new and in excellent condition, also very clean. Hotel location is great as you can easily walk to popular eateries within 10-20 mins taking into consideration traffic jams during peak hours. However, do note that only suites come with a coffee machine which is not welcome by me as I need my cup of kopi o kosong to start my day. Otherwise, it's a great place to stay for your vacation!!
2023년 7월에 3박 숙박함
답변 제공: The Management 님, 2023년 7월 13일
Dear Lee Hiah, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. We do provide 2in1 & 3in1 local Penang coffee. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 - 좋아요

Yoong Fong

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: The Management 님, 2023년 6월 23일
Dear Yoong Fong, thank you for choosing to stay with us at The Granite Luxury Hotel. Your generous review has been shared among the team. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 - 좋아요

Lim

2023년 6월에 3박 숙박함
답변 제공: The Management 님, 2023년 6월 21일
Dear Lim, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 - 좋아요

Dr Winston

2023년 6월에 3박 숙박함
답변 제공: The Management 님, 2023년 6월 20일
Dear Dr Winston, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 - 좋아요

Belinda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good but the ock is separate and not connected Convenient rea
2023년 5월에 2박 숙박함
답변 제공: The Management 님, 2023년 6월 8일
Dear Belinda, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We hope to welcome you back in the near future.

4/10 - 별로예요

Brendan Thomas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you plan on sleeping between 8pm and 12 midnight it will not happen as there is a karaoke music bar, very noisey and constant every night. When you book there will be no mention of the bar or noise created by it, you get the pleasure of finding out on your first night of holiday.
2023년 5월에 7박 숙박함
답변 제공: The Management 님, 2023년 5월 18일
Dear Brendan Thomas, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We have taken note of your feedback. Please be informed that we have highlighted this issue to our fellow neighbour. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Djuni

2023년 5월에 2박 숙박함
답변 제공: The Management 님, 2023년 5월 30일
Dear Djuni, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

8/10 - 좋아요

Yew hock

2023년 4월에 3박 숙박함
답변 제공: The Management 님, 2023년 5월 4일
Dear Yew hock, we are happy to receive your generous review score. It is in our nature to serve you passionately, and make the experience of your stay a home away from home. All of us are looking to welcome you back to The Granite Luxury Hotel.

8/10 - 좋아요

Cindy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice hotel with very friendly staff
2023년 4월에 1박 숙박함
답변 제공: The Management 님, 2023년 4월 7일
Dear Cindy, thank you for choosing to stay with us at The Granite Luxury Hotel. We are happy to receive your generous review score. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Gordon

좋아요: 청결 상태, 객실의 편안함
2023년 3월에 4박 숙박함
답변 제공: The Management 님, 2023년 3월 17일
Dear Mr Gordon, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a high rise hotel with great view of Georgetown, Penang Island in Malaysia. View at night with nice breeze was beautiful. Our room was spacious with nice amenities, clean and good water pressure showers! Staff for parking was helpful and friendly as you park the car in an automatic vertical elevator and as guest given a card to access car at anytime via free validation card. Parking staff also got early morning cab for non urgent clinic appt nearby. There are signs for “restaurant” but found out restaurant still a “work in progress.” Lots of restaurants nearby, street hawker food stalls, shopping mall, coffee shops, buses, etc. A must to see is the infinity pool on top floor! WOW! One part of pool the bottom is glass so you can look straight down to ground level. 😅
2023년 3월에 4박 숙박함
답변 제공: The Management 님, 2023년 3월 13일
Dear Elizabeth, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

8/10 - 좋아요

Len 님, Croydon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
For a property claiming to be luxury, there is definitely a lack of ammenities. Laundry facilities supposed to on site on their website but was told it is no longer available. Location is close to transport and food.
2023년 3월에 5박 숙박함
답변 제공: The Management 님, 2023년 3월 13일
Dear Len, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Our self laundry machine is out of order for a few days. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

KOK

2023년 1월에 2박 숙박함
답변 제공: The Management 님, 2023년 3월 7일
Dear Kok, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 - 훌륭해요

Eamon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, well appointed, sizeable suites andmire importantly, very friendly, attentive and efficient staff
2023년 1월에 2박 숙박함
답변 제공: The Management 님, 2023년 2월 7일
Dear Eamon, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 객실의 편안함
2023년 1월에 3박 숙박함
답변 제공: The Management 님, 2023년 1월 25일
Dear Mr Michael, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

6/10 - 괜찮아요

Nadia

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Room did not have any bedroom slippers, floors in the room were dusty and sandy and parking for larger vehicles were a bit of a hassle.
2023년 1월에 2박 숙박함
답변 제공: The Management 님, 2023년 1월 19일
Dear Ms Nadia, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. We apologies for the inconvenient cause. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Adelene

2022년 12월에 1박 숙박함
답변 제공: The Management 님, 2023년 11월 18일
Dear Adelene, we are happy to receive your generous review score. All of us are looking to welcome you back to The Granite Luxury Hotel.

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: The Management 님, 2022년 11월 23일
Dear Maya, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay at The Granite Luxury Hotel.

6/10 - 괜찮아요

Bobby 님, Vancouver

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Management staff was excellent but hotel is too noisy
2022년 11월에 11박 숙박함

6/10 - 괜찮아요

KUMPOON

단체 여행
좋아요: 청결 상태, 객실의 편안함
Service Apartment Will be appropriate
Would have been. enter if the common area is also Air Con., Property per se is satisfactory., Nothing to shout about.
2022년 7월에 4박 숙박함
답변 제공: The Management 님, 2022년 10월 31일
Dear KUMPOON, thank you for staying with us at The Granite Luxury Hotel and writing us a review. We have taken note of your feedback. Everyone on the team is honoured to have served you during your stay. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Herbert

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose the property as they have option for suite, ie the bedroom is separate with a door. so i can use the dining area for my business discussion
2022년 9월에 4박 숙박함
답변 제공: The Management 님, 2022년 10월 7일
Dear Mr Herbert, thank you for staying with us at The Granite Luxury Hotel. We are happy to receive your generous review score. Our unique suites are one of the many things our hotel has to offer. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back in the near future.

6/10 - 괜찮아요

Swee Loong

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

8/10 - 좋아요

Joehari

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room size, clean, great shower and overall comfortable stay
2022년 5월에 3박 숙박함
답변 제공: M Summit 191 Executive Hotel Suites 님, 2022년 5월 31일
Dear Joehari, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay.

10/10 - 훌륭해요

Toh

2022년 4월에 4박 숙박함
답변 제공: M Summit 191 Executive Hotel Suites 님, 2022년 5월 9일
Dear Toh, your perfect review rating has been shared among the team and everyone is extremely happy that you enjoyed your stay with us. We hope your next stay is just around the corner. And we look forward to welcome you back for another excellent stay.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Ken, General Manager 님, 2022년 2월 7일
Dear guest, thank you for your generous review score, we are glad to hear that you enjoyed your stay. Do stay safe and we hope to see you again in the near future.

8/10 - 좋아요

Soon Chye

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 12월에 4박 숙박함
답변 제공: Ken, General Manager 님, 2021년 12월 30일
Dear Soon, thank you for your positive review score, we are glad to know that you enjoyed our suites. Do stay safe and we hope to see you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Every time need to validate parking ticket and Reception is at level 14. Only 2 lifts serving the whole hotel block. Bell Boy service only available after 12noon. Inroom facilities like drinking water only only 1 small bottle perday, laundry only provide 1 no's. perstay. Very small lobby which unable to handle if 3-4 room check in/out at once. Security is good as no outsiders can access Without room key car at the lift .
2021년 12월에 2박 숙박함
답변 제공: Ken, General Manager 님, 2021년 12월 29일
Dear guest, thank you for your candid review, we are sorry to hear that you did not enjoy your stay. Our management has been informed of all the issues you have mentioned and will take the necessary actions. Do stay safe and we hope to see you again in the near future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Surrounding of the suite is very noisy when self serving car park escalator is in operation. Sound proofs is very bad.
2021년 11월에 2박 숙박함
답변 제공: Ken, General Manager 님, 2021년 12월 2일
Dear guest, thank you for your candid review, we are sorry to hear that you had an unpleasant experience. We are including soundproofing works in our new extension which will be opened soon. However, we would like to apologise for the inconvenience. Thank you for choosing us and we hope to see you again in the near future.

8/10 - 좋아요

Yoke kong

출장 여행
좋아요: 청결 상태, 객실의 편안함
2020년 8월에 4박 숙박함
답변 제공: Su 님, 2020년 8월 17일
Dear Yoke kong on, thank you for choosing us and we hope to see you again in the near future.

8/10 - 좋아요

Pebbles 님, Singapore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, convenient to eatries. Do not like staff not leaving extra toilet roll and not replacing empty tissue box even when taken out of container to show empty box
2020년 3월에 2박 숙박함