제렌차고 호텔 검색: 지금 예약 가능한 인기 숙소

"1. Extra Charges for towels I stayed at Sonder Atelier for five nights and it was the worst lodging experience. Upon check-in, I was given four towels, and when I asked for fresh ones during my stay, I was charged an additional €5. Even requesting room cleaning incurs an extra charge of €20–30. (There was no discounts at all for 5 nights stay.) I cannot understand why I was charged extra during a five-night stay when a one-night stay includes the same amenities—a clean room and towels—without extra cost. None of these charges were clearly mentioned on the booking page, and a staff member even played word games when I questioned this. I honestly find this borderline fraudulent. 2. Luggage Storage Impossible Luggage storage is nearly impossible. There is no staff consistently present at reception, so guests are forced to use a coin locker system. After checking out at 8:00 AM, I went to store my luggage but found that all lockers were already occupied. I had to wait around until a staff member finally showed up, and this delay disrupted my travel plans. 3. Poor Gym Maintenance The gym was extremely disappointing. It was dusty and clearly not maintained properly. It looked nothing like the photos on the website. 4. Unreliable Communication All communication should be done through the Sonder app. Responding staff member keeps changing, so the answers are inconsistent and confusing. It’s frustrating and inefficient, especially you’re trying to resolve a problem. "

"밀라노에서 차 가지고 가기 정말 좋은 호텔입니다! 방도 깨끗하고 직원들도 친절하고 조식도 꽤 괜찮아요! 지하철 역까지 좀 걷기는 해야 하지만 호텔에서 대부분 랜드마크까지 30분 정도면 갈 수 있어요. "

"샤워실 부스가 너무 좁고 바닥에 곰팡이가 엄청 많음 옆방에서 코고는 소리까지 다 들림 트램 타는곳과는 가까운데 지하철역과는 너무 멀어요 직원들은 친절한데 호텔 상태가 너무 지저분하고 이용하기 불편함 "