โThe location, concept, interior, service, etc. are fantastic.
In particular, the staff's proactive and professional response was excellent.
However, there were some problems with payment communication.
I did not hear any information that there was a limit to the amount of breakfast.
This is the first time I have seen a system that limits meal costs.
Some additional costs, such as drinks, were indicated on the invoice as lunch costs. We had problems communicating with each other a few times.โ
โExcellent location, 5-10 min walk to lots of attractions.Spotlessly clean, suprisingly quiet. Perfect for three adults. Bed v comfortable, bathroom v clean.
Felt safe, our contact Kara was v helpful via Whatsapp as my phone not great.
Finally it had been a few years since visiting this area of London and I felt safe walking about as plenty of police and security about.
Highly recommend Spoons on Leicester Square,the Italian Restaurant below the appartment.My wife,daughter and I visited the KU...
โI loved this hotel so much, with its perfect location and clean condition. But for amenities, there is no complementary water and toothbrush. Overally I will definitely visit here again. โ
"I was so impressed with Lima, who was responsible for everything from check-in to minor service. The hotel was so perfect and the lounge on the first floor was very well maintained.
If I go to London again, I will definitely make a reservation again."
