Hakuna Matata Lodge offers a tranquil retreat with a peaceful garden and BBQ grills. Enjoy WiFi in public areas, a restaurant, bar, and convenient dry cleaning and laundry services.
Reviews
2.02.0 out of 10
Popular amenities
Restaurant
Bar
Laundry
Room service
Housekeeping
24/7 front desk
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Consider a stay at Hakuna Matata Lodge and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
A roundtrip airport shuttle (surcharge), smoke-free premises, and luggage storage
Free newspapers, barbecue grills, and a 24-hour front desk
Room features
All guestrooms at Hakuna Matata Lodge have amenities such as free internet and free newspapers, in addition to free bottled water and room service.
More conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
Check-in start time: 12:30 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property does not have elevators
Frequently asked questions
Is Hakuna Matata Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hakuna Matata Lodge?
Check-in start time: 12:30 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Hakuna Matata Lodge?
Check-out is at 10:00 AM.
Does Hakuna Matata Lodge provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hakuna Matata Lodge located?
Situated in Gisenyi, this beach hotel is steps from Kivu Lake and Gisenyi Beach. Rwanda Tourism University College and Université Libre de Kigali are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Location
2.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
Bernd
Jul 3, 2018
Disliked: Staff & service
Total Disaster
Total Disaster
When we arrived after a 4 hour drive, they pretended to to be aware of our booking.
There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings.
The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation....
Unfortunately, based on this experience, I can only advise everybody to avoid this place.