Kivu Go-Lax Resort

Property class: 3.5

Choose dates to view prices

Reviews

2.0 out of 10
Take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe at Kivu Go-Lax Resort. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
The current price is ₩45,320
₩54,837 total
includes taxes & fees
Oct 2 - Oct 3

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

View all photos for Deluxe Double Room, Balcony, Lake View

A hotel room with a bed, a desk, a chair, a wardrobe, and a view of the sunset.

Deluxe Double Room, Balcony, Lake View

  • Lake view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Balcony, Lake View

A hotel room with a bed, a nightstand, a lamp, and a view of a lake and mountains.

Standard Double Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Lake View

A hotel room with a large bed, colorful pillows, a view of the sea, and a balcony with a wooden railing.

Family Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Balcony, Lake View

Room

Twin Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
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About the neighborhood

Gisenyi is home to Kivu Go-Lax Resort. The area's natural beauty can be seen at Kivu Lake and Gisenyi Beach.
Map
Rubavu, Rwanda, floor, Gisenyi, Western Province, 0000

What's nearby

  • A calm lake surrounded by forested hills and distant mountains.
    Kivu Lake
    7 min walk - 0.6 km
  • Rwanda Tourism University College
    8 min walk - 0.8 km
  • Université Libre de Kigali
    15 min walk - 1.3 km
  • Gisenyi Beach
    17 min walk - 1.5 km
  • Nyamyumba Hot Springs
    10 min drive - 10.1 km

Restaurants

  • La Rosta
    6 min drive
  • Barbcue
    3 min drive
  • Salt and Pepper Restaurant
    3 min drive
  • Pamoja
    3 min drive
  • Super 5 at White Rock
    11 min walk

About this property

Kivu Go-Lax Resort

  • Property highlights
  • Consider a stay at Kivu Go-Lax Resort and take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Free self parking, valet parking, and extended parking
    • Local meal delivery service, luggage storage, and smoke-free premises
    • Tour/ticket assistance and concierge services
  • Room features
  • All guestrooms at Kivu Go-Lax Resort have comforts such as bathrobes, as well as amenities like free WiFi.
  • More amenities include:
    • Bathrooms with bathtubs and bidets
    • A personal chef, children's slippers, and heating

Similar properties

Exterior
Lake Kivu Serena Hotel
Gisenyi
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 104 reviews
The price is ₩313,010
₩378,742 total
includes taxes & fees
Oct 8 - Oct 9
Lake Kivu Serena Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Cooking classes

Family friendly

  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Washer/dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 149775975

Frequently asked questions

Is Kivu Go-Lax Resort pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kivu Go-Lax Resort?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Kivu Go-Lax Resort on Oct 2, 2026 start from ₩45,320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Kivu Go-Lax Resort?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Kivu Go-Lax Resort?

Check-out is at 10:00 AM.

Where is Kivu Go-Lax Resort located?

Situated in Gisenyi, this hotel is within a 15-minute walk of Rwanda Tourism University College, Université Libre de Kigali, and Kivu Lake. Gisenyi Beach is 0.9 mi (1.4 km) away.

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Reviews

Kivu Go-Lax Resort Reviews

2.0

2.0

Staff & service
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service
Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.
Stayed 4 nights in May 2026