Verified
10/10 Excellent
Antonius
Jan 18, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonius
Stayed 1 night in Jan 2020
Kivu Lodge
3.5 star property
Lakeside dining from breakfast to dinner complements the tranquil garden setting at this retreat where guests can truly relax and recharge
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Photo gallery for Kivu Lodge
Kivu Lodge sits by the lake, offering an outdoor pool and daily manager's reception. Enjoy meals at the restaurant, drinks at the bar, or relax with garden views. The lobby provides coffee and tea, and the multilingual staff is ready to assist with any needs.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Parking included
- Restaurant
- Laundry
- Room service
- Housekeeping
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Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 25 per vehicle (one way)
- Rollaway bed fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does Kivu Lodge have a pool?
Yes, this property has an outdoor pool.
Is Kivu Lodge pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Kivu Lodge?
Check-in start time: 12:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Kivu Lodge?
Check-out is at 11 AM.
Does Kivu Lodge provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.
Where is Kivu Lodge located?
Situated on a lake, this lodge is 0.1 mi (0.1 km) from Kivu Lake and within 25 mi (40 km) of Museum of Environment and Nyungwe Forest National Park.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
8.0
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0