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“Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

“Overall rating is very good”

“The property was good but a little dated.. bathroom was a bit dirty but overall I enjoyed the property. You can't beat the location and the price is reasonable. ”

“Room was comfortable just no hooks for towels on the back of bathroom door. ”

“Your staff are very nice! They had a smile everytime. Especially Erica was very kind! We had a wonderful time here! ”

“The view of the river was awesome. Everything was walking distance. From morning coffee at The Mill to the golf course to the marina at night for dinner. All amenities were very convenient.”

“Staff nice ”

“Very clean and well maintained! Excellent breakfast too!”

“The staff at check-in was great. The room was huge and had everything we needed. The room was clean - good WiFi. ”