2/10 - 너무 별로예요
Deo 님, Keller
가족 여행
2025년 6월 24일
별로예요: 청결 상태, 편의 시설/서비스
No decent parking; only option is underground without an elevator to the lobby, problem starts there having to walk with luggage through car access ramp, not safe. Receptionist at check in was rude, she was full of attitude. Rooms are not clean, bathroom is minuscule. Toilet clogged and not fixed after 2 days complaining. Towels and bedding not replaced even after asked. Smelly towels, as well as pillows. Housekeeping, when they came, did not clean shower floor. Hotel does not give confidence that it is a clean place.
Only exception to a really bad experience was the receptionist in the last day; Eduardo was helpful with a last minute issue we had.
His good willing was not enough though, we’ll never stay there again.
Deo
2025년 6월에 4박 숙박함