โI took my mother to the retreat on Governor's Island for her 80th birthday and it was fabulous. The unique setting, views, staff and service was amazing. I will definitely be back!โ
โNice hotel, convenient to transportation - good spot if you are doing a lot downtown and/or in Brooklyn. Don't stay here if you want a mini-fridge!โ
โAll people are kind. Thank you very much for this. However, there were many guests at the end of the year party, so i suffered from the noise. It would have been better if it wasn't the end of the year. Of course, this is not the hotel's fault. thank youโ
โFantastic property with wonderful staff to match it! From the moment we arrived the valets were friendly and accommodating, followed by an efficient and friendly front desk staff. Turn down service left us with a nice welcome note and cookies to enjoy in the evening. The room was thoughtfully appointed and beds and bedding were divine. Just outstanding stay! I only regret not being able to enjoy a meal in the wonderful on site restaurants or a drink at the bar but I will be back for sure!...
"COCKROACH
1. While I was lying on the bed, a cockroach came down the wall...
2. The front desk manager who was a short, overweight Black woman was very rude. She didn't answer correctly, didn't give a look while talking, and especially gave wrong information on the parking lot which needed hotel vouchers to get a discount(but she said nothing about it even though I asked twice) I stayed 3/1-3/2 and she was on the front 2nd Mar 2025 9:00am
3. Heater was not working and was freezing cold. After changing the room it was working..
4. Noise from the other room."
"This place was really nice because of the service. The train is close to this place. The staff were also very friendly. The room was great for staying alone, but the space felt a bit distorted, which was a bit uncomfortable. It was also disappointing that there was no refrigerator."
