더블룸, 금연, 발코니 (Swim-up suite & Adults Only) | 테라스/파티오

호텔 리우 팰리스 오아시스 여행 후기

5 out of 5
호텔 리우 팰리스 오아시스
Plaza de las Palmeras 2, Maspalomas, San Bartolome de Tirajana, Gran Canaria

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 594개 이용 후기 중 381개" "
평점 8 - 좋아요. 594개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 594개 이용 후기 중 27개" "
평점 4 - 별로예요. 594개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 594개 이용 후기 중 1개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Stefan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allt! Underbar miljö nära till stranden! Kommer bo här igen :-)
2024년 1월에 9박 숙박함

10/10 - 훌륭해요

Le Van

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a wonderful place to stay in Gran Canaria, the hotel was beautifully presented, with great food options and super friendly staff. Location is perfect, right by the beach, sand dunes and promenade. Bus station located outside for easy access to other areas of the island. Would have been great if there were a little more options in their kids zone like water park. Overall highly recommend.
2024년 3월에 5박 숙박함
답변 제공: Hotel Riu Palace Oasis Online Reputation Manager 님, 2024년 4월 18일
Dear Le Van,We count ourselves lucky for our lovely guests. Our staff feel very rewarded.Thank you very much for your fantastic feedback!We really look forward to welcoming you again.Kindest Regards!Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near the beautiful Maspolomas beach. The grounds were well designed and beautifully maintained. Buffet breakfast gave you excellent choice. The staf were friendly . The meal we had in the Botanicas Restaurant was superb
2024년 3월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 19일
Dear John,We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay.We would love to have you visit us again, so that we can meet your expectations again.Come back soon!Yours faithfully,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Pablo Jose

단체 여행
좋아요: 편의 시설/서비스
A pasear de que todo estuvo bien, me sucedió que no cambiaron las sábanas y al irme a la cama tuve que ir a la recepción a pedir que las cambiatt re an ya que estaban llenas de pelo, y me dijeron que tenía que rellenar una hoja en la habitación para que cambiaran las sábanas, pero en toda la habitación no se encontró nada . De resto, las instalaciones, el servicio, el pesonal y la gran mayoría de todo excelente
2024년 3월에 2박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 11일
Apreciado Pablo JoseMil gracias por su comentario, Fue un honor recibirle en nuestras instalaciones, y, estamos complacidos al saber que su estancia fue memorable.Esperamos poder ser sus anfitriones nuevamente.Cordialmente, Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Ana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfecto
2024년 2월에 3박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 5일
Apreciada AnaMuchas gracias por regalarnos su valoración y compartirla con los usuarios de este canal. Estamos muy contentos de saber que se ha sentido como en casa en nuestro alojamiento, así como, agradecemos también, su positiva valoración, respecto a tantos aspectos de los servicios que le brindamos durante su estancia. Por nuestra parte, seguiremos intentando mejorar y poder darle así la bienvenida muy pronto.Cordialmente, Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Zahara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This really was an oasis - tranquil gardens in a beautiful setting …choice of pools. Excellent breakfast buffet and friendly helpful staff everywhere!
2024년 2월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 3월 4일
Dear Zahara, Thank you very much for your comment and the highest rating! We are delighted that everything has exceeded your expectations during your stay at the Hotel Riu Palace Oasis.It has been an honor to serve you and we look forward to the next opportunity to pamper you.With kind regardsHotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Duncan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay. Large rooms, excellent facilities, very convenient for Maspalomas beach. Staff are very friendly and helpful. Superb buffet breakfast. Disappointing that drinking water is not provided free of charge in the rooms.
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a last minute booking but we found the hotel to be excellent on all levels and would recommend to friends and family we found the staff to be friendly and professional not like many 5 star hotels we have visited and the staff seemed to forget you are the guest and they are there for you well done all at the Riu Oasis
2024년 2월에 4박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 22일
Dear Paul,Thank you for choosing us, We always try to do our best to ensure that our guests have a pleasant stay with us.We like to know how you felt about your visit so that we can say that we would love to have you visit us again sometime.Yours faithfully,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Sarah Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent oasis.
2024년 2월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 16일
Dear Sarah Elizabeth,Thank you for your comment,We are happy to hear that you left with such a good feeling about our facilities and we are very pleased that you were so positive about our work.We hope that you will visit us again soon, so that we can offer you the 100% wonderful experience that we are so well known for.We look forward to seeing you again!Yours faithfully,Hotel Riu Palace OasisOnline Reputation Manager

6/10 - 괜찮아요

Luke

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Average
2024년 1월에 9박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 2월 16일
Dear Luke,We really appreciate that you took the time to evaluate us and to share your feedback.We truly hope that you will give us a chance to host you soon again and share a more enjoyable experience.With best regards,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Iliana

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Tuomo

2024년 1월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Alt ligger til rette for å nyte fine dager i Spania. Nydelig mat, svært hyggelig og behjelpelig betjening
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

RAFAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Winter sunshine break
This was our second stay at the hotel following a weeks break the same time last year. As before the staff were very friendly and helpful. The hotel has excellent facilities and is in a nice seafront location for Meloneras. This time we just had B&B rather than H&B like last time even though the food was good to try some local restaurants. The only disappointment was we choose to dine in the hotel one evening and were charged €45s each three times the cost of booking through Hotel.com! Also this time we again had a room on the 5th floor as requested to enjoy the view but unlike last year we were put into block 1 where our view of the sea was somewhat blocked due to another hotel and palm trees which was disappointing. However all our stay was very pleasant.
2024년 1월에 7박 숙박함
답변 제공: Online Reputation Manager 님, 2024년 1월 31일
Dear Matthew,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we perform our work in the line that characterizes us so much.You can be confident that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you our best.Yours faithfully,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Lucas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Hans Anders B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 21박 숙박함

10/10 - 훌륭해요

finn

2023년 12월에 4박 숙박함

8/10 - 좋아요

Andreea

2023년 12월에 10박 숙박함

10/10 - 훌륭해요

Matthew 님, CHELTENHAM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time we have stayed here, staff are still as attentive as they were on our first visit. Food maybe not as good as our first visit. Staff looking after the rooms make sure your room is tidy, and around 5pm they check in to see if you need new towels. Turn down service happens early evening. Well looked after. And always smiling and saying hello. Food/restaurants. Krystal only visited the once, nice atmosphere and good food. A little hurried, although think it might have been us. Most people were in and out within 1.5 hours. Think we preferred a bit more time to chat and enjoy the meal, got hurried out of the restaurant for the next sitting. Main buffet, great selection at breakfast and plenty of fruit. Dinner wasn’t as good as our first visit, variety this time wasn’t as great. Some days it was the same meal as the night before. Waiting staff looked after us well. General area, pool and bars were clean. Not too busy and plenty of places to soak up the sun. Although a few people are crazy with putting towels out, I was up at 6am and towels had already been put down (pitch black). Gym was in good working order, range or cardio and strengthening machines. Yoga on the lawn each day. Don’t have kids, but there was a kids club, not many kids there, 3 top. They seemed to be having fun though. It is a great location to quickly jump onto the sand and wander the beach. And then head right and there are bars and restaurants, and a bit of shopping.
2023년 11월에 10박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 11월 22일
Dear Matthew,Thank you for sharing your feedback. We are pleased to hear that your stay with us was great and that you enjoyed our service.We look forward to welcoming you soon again.Sincerely,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Helene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Sheila Annette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location lovely hotel will definitely be coming back to stay
2023년 11월에 9박 숙박함
답변 제공: Riu Palace Oasis Online Reputation Manager 님, 2023년 11월 21일
Dear Sheila Annette,Thank you very much for your fantastic review.We are so pleased to read you liked it and you had a good time.We cannot wait to host you again, your comments will be forwarded to our lovely staff, who will be very happy to learn their efforts paid off.Looking forward to welcoming you again, Sheila Annette!Kindest wishes,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 10박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beach location very close to all amenities
답변 제공: Online Reputation Manager 님, 2023년 10월 17일
Dear Matthew,Thank you for your comments and thank you for choosing to spend some time in our company.It is of great importance to us that our guests give us their point of view so that we can continue to improve every day.We would be very happy if you would visit us again in the near future.Thank you very much for your kind words.Yours faithfully,Hotel Riu Palace OasisOnline Reputation Manager

8/10 - 좋아요

Kimmo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Hieno hotelli
Aurinkotuolit terassilla on teräsrunkoiset. Sen seurauksena ne on auringonpaisteessa polttavan kuumat. Henkilökunnan palvelualttius pääravintolan sisätilassa on surkeaa, kun ostat viinipullon ruokajuomaksi hotellin baaritiskiltä.. Muuten hotelli on tasokas, hieno, rauhallinen ja joka ilta oli kiva yhden artistin esiintyminen baarissa ja myöhemmin bändiesitys esiintymislavalla, mikä oli vähän sivummalla hotellin omalla tontilla, niin se ei häirinnyt huoneessa olevia. Sijainti on loistava ja Meren rannalla.
2023년 10월에 4박 숙박함

4/10 - 별로예요

Sheila Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was lovely but the view from our room just awful a brick wall just feet away from our patio doors spoiled our stay
2023년 9월에 9박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 13일
Dear Sheila Annette,Many thanks for sharing your feedback with us. It is great to read to hear that overall you enjoyed your stay, however, we are concerned to find that that you weren't fully satisfied with your recent experience. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to resolve this. We sincerely hope we have another chance to welcome you soon again.We wish you all the best,Hotel Riu Palace OasisOnline Reputation Manager

8/10 - 좋아요

James

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel offers good value, falling on the lower end of 5-star accommodations. It's clean, modern, and has friendly staff. The breakfast is extensive and good quality, and the lunch options are reasonable. The grounds are a highlight, featuring well-landscaped areas with mature trees providing natural shade around the pools. However, the pool rules felt overly strict and seemed to discourage kids' activities (no playing 'catch' with your kids with a soft ball the size of a tennis ball, for example). Parking was a bit of an aggravation on one day because the car park only fits about 20 vehicles and I had to pay to park it several minutes walk away until a space freed up. I wouldn't really advise hiring a car. The hotel has direct access to the beach and the seafront area of Meloneras. If you run the gauntlet of people trying to persuade you into cheap restaurants in the adjacent street then you can get to a more fancy development with some nicer places to eat.
2023년 8월에 14박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 9월 7일
Dear James,Thank you for taking the time to review your recent visit.We are delighted to hear that you enjoyed your recent stay at our property.Your kind words have been passed to the team who are pleased that their hard work did not go unnoticed.Nevertheless, we unfortunately did not succeed in convincing you in all aspects. We will be happy to discuss the listed points with the responsible colleagues.It is our hope to welcome you back again in the near future. Kind regardsHotel Riu Palace Oasis Online Reputation Manager

10/10 - 훌륭해요

Fernando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
3
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Adrian

2023년 6월에 5박 숙박함

10/10 - 훌륭해요

Vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can’t Wait to Return!
The staff was extremely helpful from our arrival to departure. Everyone was pleasant to interact with, and the grounds were very well kept.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Erin

2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
goed
Uitstekend hotel
2023년 5월에 14박 숙박함

10/10 - 훌륭해요

Thor Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 7박 숙박함

10/10 - 훌륭해요

Matthias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 8박 숙박함

10/10 - 훌륭해요

Rodney

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could not find any faults
2023년 3월에 10박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 3월 15일
Dear Rodney,Thank you very much for taking the time to qualify, as it is very important for us to detect if everything goes well, thanks to our wonderful guests, and we see that in your case it was so and enjoyed a pleasant holiday in our company. We would love to see you again soon and be able to offer you a better experience.Yours faithfully,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy customer
We really enjoyed our stay at RIu palace Oasis. Service was excellent Nice food Very friendly staff
2023년 3월에 3박 숙박함
답변 제공: Riu Palace Oasis Online Reputation Manager 님, 2023년 3월 20일
Dear guest,It is wonderful to learn that you really liked our hotel and our beautiful staff made your experience more pleasant and enjoyable.Thank you so much for choosing us.It has been a pleasure hosting you and we cannot wait to do it again.Have a great day!Best wishes,Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Ragnheidur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect place
Enjoyed my stay at this beautiful hotel. Very good accomodation, the breakfast offers all kind of healthy choises. Cosy and good atmosfere at the bar. Excellent service.
2023년 2월에 7박 숙박함
답변 제공: Riu Palace Oasis Online Reputation Manager 님, 2023년 3월 9일
Dear Ragnheidur,You are a star!We can only thank you for your wonderful remarks.The best news is learning you had a great time.We would love to host you again, Ragnheidur.Loving Regards!Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Christian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

6/10 - 괜찮아요

Colin

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lifts were constantly out of order. Location isn’t quite on the beach as there’s a shopping centre and restaurants between hotel and beach
2023년 2월에 7박 숙박함

10/10 - 훌륭해요

norbert 님, München

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Einfach hervorragend ! Personal top, Sauberkeit perfekt, Essen sehr gut, gepflegte Anlage und super Lage direkt am Strand ! Mehrere Pools, wunderschöner Palmengarten und und und ! Komme bald wieder !
2023년 1월에 28박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 2월 9일
Lieber Norbert,vielen Dank für die Buchung und Ihr Vertrauen.Mit großer Freude lesen wir, wie gut es Ihnen bei uns gefallen hat.Wir hoffen Sie weiterhin bei uns im Hause begrüßen zu dürfen. Bis dahin alles, alles Gute. Viele liebe Grüße und einen wunderschönen Tag. Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Anton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Åse

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, beautiful and well located
Probably one pf the cleaneat hotels I’ve stayed in. Very spacious, marble is spotless. Excellent room keeping. Sad views from balcony to parking lot but seaview was very expensive. Good breakfast with everything. Effective bar service by pool. Two beautiful pool areas and lovely palms everywhere. Bery central to bars and reataurants, five steps from beach. Only fault: too hard beds and no duvets, only blankets. I asked for softwr matrass and they arranged a softer top matrass that helped a bit. No free water. Pool heated to 24°C. Plenty chairs and towels.
Chairs
Pool
Breakfast area in the back
Reception
2023년 1월에 7박 숙박함
답변 제공: Riu Palace Oasis Online Reputation Manager 님, 2023년 3월 2일
Dear Åse,Thank you very much for your fabulous review and for letting us prove that the positive reviews reflect the reality of our hotel.We are thrilled to learn you liked your stay!And we wish you visit us again very soon.Warmest Greetings!Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

Carsten Bak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Det bedste hotel på Gran Canaria
Virkligt dejligt hotel. Lækre værelser. God morgenmad. God buffet om aftenen, de dage vi spiste der. Venligt personale. Har boet flere gange på Gran Canaria. Det her er uden tvivl det bedste hotel jeg har boet på. Umuligt ikke at give 5 stjerner.
Egen pool til nogle værelser. Svært ikke at holde af
2023년 1월에 12박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Winter sunshine break in lovely hotel
Very enjoyable stay at lovely hotel. Excellent location for beach and Meloneras beach bars and restaurants nearby. We had a sea view room on the 5th floor and the views of the sea and lighthouse were spectacular. Also the balcony was a sheltered sun trap which was ideal on windy days. The buffet breakfast and dinner had lots of choice and variety which was nice including a things like freshly cooked steaks, fish and shell fish in the evenings. The staff in the hotel were the most friendly we have met in our many holidays. Everyone said hello with a smile and nothing was too much trouble. For those not on a budget definitely worth a visit and we plan to return.
2023년 1월에 7박 숙박함
답변 제공: RIU Palace Oasis Online Reputation Management 님, 2023년 2월 10일
Dear Matthew,It is fantastic to learn you enjoyed your stay!Our staff will feel very rewarded.Thank you very much!Wishing to see you again.Loving wishes,Hotel RIU Palace OasisOnline Reputation Management

10/10 - 훌륭해요

Peter 님, Lancaster

2023년 1월에 7박 숙박함

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Paradies unter Palmen
2023년 1월에 5박 숙박함
답변 제공: Online Reputation Manager 님, 2023년 2월 2일
Sehr geehrter Thomas,vielen Dank, dass Sie bei uns waren und sich die Zeit genommen haben, eine so freundliche Bewertung zu hinterlassen.Es freut uns sehr zu sehen, dass unsere Mitarbeiter Ihnen eine so tolle Zeit beschert haben und zu lesen, dass Sie unseren wundervollen Palmengarten sehr gemocht haben.Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen.Alles Gute für Sie und viele herzliche Grüße!Hotel Riu Palace OasisOnline Reputation Manager

10/10 - 훌륭해요

LAURA GARCIA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ubicación, diseño, limpieza, el personal
답변 제공: Online Reputation Manager 님, 2023년 1월 19일
Estimada Laura,Gracias por su comentario, Nos sentimos muy felices de leer que disfrutó de las habitaciones, de su amplitud, de su limpieza y de su comodidad.Hemos anotado también, sus disconformidades y las trataremos con los departamentos pertinentes.Esperamos que vuelva en breve a visitarnos en alguna de nuestras instalaciones y, ofrecerle así una experiencia mejor.Con gratitud,Hotel Riu Palace OasisOnline Reputation Manager