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호텔 오스페스 팔라시오 데 로스 파토스 여행 후기

5 out of 5
호텔 오스페스 팔라시오 데 로스 파토스
Calle de Solarillo de Gracia, 1, Granada, Granada

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 587개 이용 후기 중 386개" "
평점 8 - 좋아요. 587개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 587개 이용 후기 중 24개" "
평점 4 - 별로예요. 587개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 587개 이용 후기 중 10개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Joohwan

2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2022년 11월 29일
Dear Mr Joohwan ,First of all I would like to thank you very much for sharing your impressions about your stay at Hospes Palacio de los Patos.We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos.Kind Regards,Ramón GarcíaGeneral Manager

10/10 - 훌륭해요

YONGWOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 2박 숙박함
답변 제공: rgarcia 님, 2019년 10월 28일
Dear guest, Thank you very much for your stay and time spent in writting your opinion about us. We try our best everyday to provide our guest a charming unique experience in a cosy atmosphere. Looking forward to receiving you again son in Hospes Palacio de los Patos. Yours faithfully, Ramón García General Manager

10/10 - 훌륭해요

KYUNG MIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: rgarcia 님, 2018년 12월 22일
Respuesta de fompalaciopatos, Director General en Hospes Palacio de los Patos Respondido: hace 3 semanas Traducir con Google Dear Mr. Kyung, Our goal is that all clients can feel exactly like you, receiving a unique and exclusive experience. If you need anything from us, do not hesitate to ask. Ramón García General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
클래식한 호텔 본관에 투숙하려면 룸선택을 잘하셔야되요
클래식한 호텔 외관이 맘에들어 선택 했는데 싼방을 예약해서 그런지 제 실수지만 알고보니 옆에 현대식 건물 별관이 따로 있었네요. 주차비가 하루에 26유로인가 부과되니 운전하시는 분들은 참고하시기 바랍니다. 위치는 조금 중심가와 떨어져 있으나 큰 불편함은 없고 호텔은 깨끗하고 좋았고 이용은 못했으나 스파도 있습니다.
2018년 10월에 2박 숙박함
답변 제공: Ramón García. General Manager 님, 2018년 10월 30일
Dear guest, First of all I would like to thank you very much for commenting your impressions about your stay at Hospes Palacio de los Patos. We have already shared all your positives comments to our staff. We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos. Kind Regards, Ramón García General Manager

8/10 - 좋아요

hongkim 님, seoul

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
시내에서 가까움
욕실 하수구에서 냄새가 나서 좀 안좋았음. 그외에 다른 부분은 만족스러움. 시내에서 걸어다닐수 있는 거리임.
2017년 10월에 2박 숙박함
답변 제공: rgarcia 님, 2017년 10월 16일
Dear Guest, Thank you very much for sharing with us your opinion about your stay in our hotel. I would like to offer you my most sincere apologies. Unfortunately, during you stay at our hotel we did not meet your expectations. I guarantee you we are already working to improve our facilities. Looking forward to see you and welcome you personally, I remain. Best regards, Ramón García General Manager

10/10 - 훌륭해요

kch 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
good
답변 제공: General Manager 님, 2017년 2월 20일
Dear client, First of all I would like to thank you very much for commenting your impressions about your stay at Hospes Palacio de los Patos. We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Granada. Best regards, Ramón García General Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
전 불만 사항이 있습니다!
이번 여행에서 사실 제일 기대를 많이 했던 호텔이었습니다. 체크인 후 쉬기 위해 침대에 누웠습니다. 1분 간격으로 직원이 두 번의 노크를 했고, 쉬기 위해 응답하진 않았습니다. 그런데 직원이 열쇠로 문을 열고 들어왔습니다. 무료로 제공되는 물을 주기 위해서라고 하더군요. 그 순간이 매우 당황스러웠습니다. 분명 저희가 체크인을 했고, 방에서 나가지 않은 상태라는 걸 알고 있었을텐데 문을 열고 들어왔다는 게 말입니다! 주의해주시길 바랍니다.
답변 제공: General Manager 님, 2016년 10월 6일
Dea guest. First of all, thank you for your comments that will help us to improve. We apologize for all the inconveniences you have found during your stay. We are already working to ensure all our guest are fully satisfied. We thank you again for the time you have taken to review your experience and we hope we can welcome you back, so you can give us a second chance to show the real Hospes Experience that mention other guests. Best regards, Ramón García, General Manager

10/10 - 훌륭해요

김정희 님, 서울 평창동

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
부틱 호텔과같은 감각
모두에게 추천하고 싶은 호텔!

10/10 - 훌륭해요

song 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
럭셔리한 호텔
적은 수의 방을 확실하게 관리해준다는 느낌을 주는 호텔입니다. 서비스마인드가 특히 좋았던 것 같고 밤이 되면 울타리 바깥 문을 잠가두는 면이 보호받는다는 느낌을 주었습니다. 방을 배정받고 난 후 소음문제로 방을 바꿔달라고 요구했더니 친절하게 바꿔준 면도 좋았습니다. 다만 난방 등 에어컨디셔너가 돌아갈 때 조금 신경쓰일 정도의 소음이 있었으므로 이 부분에 예민하신 분은 고려해보셔도 좋을 듯 합니다.

10/10 - 훌륭해요

김명숙 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔의룸도너무좋고 아침식사도매우훌륭하였음

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

carrie

2024년 1월에 3박 숙박함
답변 제공: rgarcia 님, 2024년 2월 7일
Estimada Sra. Carrie,Gracias por hacernos llegar su valoración.Esperamos su visita en otra ocasiónAtentamente,Ramón GarcíaDirector

10/10 - 훌륭해요

Amyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely stay. Conveniently located close to everything to walk to. Staff were excellent but rooms and bathrooms need a bit of work but were good. (like my room didnt have a bedside table but my kids did).
답변 제공: rgarcia 님, 2024년 1월 9일
Dear guest, Nothing make us happier than reading your nice comments about the Hotel. We try our best everyday to provide our guest a charming unique experience in a cosy atmosphere. Thank you very much for your stay and time spent in writting your opinion about us. Looking forward to receiving you again son in Hospes Palacio de los Patos. Yours faithfully, Ramón García General Manager

6/10 - 괜찮아요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Lo hemos pasado muy bien la ciudad es una maravilla
2023년 12월에 2박 숙박함
답변 제공: Ramón García 님, 2023년 12월 9일
Estimada Sra. Sara, Gracias por alojarse con nosotros. Es un placer para todo el equipo saber que ha disfrutado de la ciudad y su estancia. Esperamos contar con su visita en un futuro Atentamente, Ramón GarcíaDirector

10/10 - 훌륭해요

Hilda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Ramón García 님, 2023년 12월 9일
Dear Mrs Hilda, Thank you for your feedback and your stay with us. We hope to welcome you back in a future Best regards, Ramón García General Manager

8/10 - 좋아요

Jarouska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 12월 19일
Dear guest, We try our best everyday to provide our guest a charming unique experience in a cosy atmosphere. Thank you very much for your stay and time spent in writting your opinion about us. Looking forward to receiving you again son in Hospes Palacio de los Patos. Yours faithfully, Ramón García General Manager

10/10 - 훌륭해요

Inga

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property. Staff were very helpful. In the newer part and it was a great room.
2023년 11월에 4박 숙박함
답변 제공: Ramón García 님, 2023년 12월 9일
Dear Mrs Inga, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Michelle

2023년 11월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 11월 27일
Dear Mrs Michelle, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

8/10 - 좋아요

Xavier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel en centre ville
Hôtel situé en centre ville. Très bel hôtel. Chambres sur rues sont très bruyantes malgré les deux fenêtres. Privilégiez la partie neuve qui est toutefois moins charmante. Petit dej classique mais de qualité. 13€/parking. Personnel agréable et disponible
2023년 11월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 11월 21일
Dear Mr Xavier,Thank you for sharing your impressions about our hotel. We hope to welcome you in the futureBest regards,Ramón GarcíaGeneral Manager

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limpieza y comodidad en la recamara
2023년 11월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 11월 13일
Dear Mrs Elizabeth, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Gerardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 3박 숙박함
답변 제공: rgarcia 님, 2023년 11월 10일
Dear guest, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Mrs Elena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, great bed. The drinks and bar food are lovely and the outdoor bar area is lovely! Staff are very helpful and polite. Nothing is too much trouble for them.
2023년 10월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 10월 20일
Dear Mrs Elena, Nothing make us happier than reading your nice comments about the Hotel. We try our best everyday to provide our guest a charming unique experience in a cosy atmosphere. Thank you very much for your stay and time spent in writting your opinion about us. Looking forward to receiving you again son in Hospes Palacio de los Patos. Yours faithfully, Ramón García General Manager

8/10 - 좋아요

Miriam

2023년 9월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 10월 16일
Dear Mrs Miriam, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Michael 님, Seattle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was exactly as advertised and what you would expect for this price.
답변 제공: rgarcia 님, 2023년 9월 11일
Dear Mr Michael, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Rubie

2023년 9월에 3박 숙박함
답변 제공: rgarcia 님, 2023년 9월 30일
Dear guest, Nothing make us happier than reading your nice comments about the Hotel. We try our best everyday to provide our guest a charming unique experience in a cosy atmosphere. Thank you very much for your stay and time spent in writting your opinion about us. Looking forward to receiving you again son in Hospes Palacio de los Patos. Yours faithfully, Ramón García General Manager

8/10 - 좋아요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 9월 11일
Dear Mr Jan, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Nadia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was such a delight to stay here. A castle turned into a hotel with keeping the old windows. I will always recommend it. Eliza at front desk was amazing!
2023년 8월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 8월 25일
Dear Mrs Nadia, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

2/10 - 너무 별로예요

Ben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid hotel is lovely the area is awful not safe to walk
2023년 8월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 8월 12일
Dear guest,First of all, thank for sharing your comments about your stay at our Hotel.We are really surprised to read your review cause our hotel is located in the centre of the town and Granada is a really safe city.I would like to offer you our most sincere apologies, as per during your stay at Hospes Palacio de los Patos we did not meet your expectations. Best regards, Ramón García, General Manager

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved this charming hotel!
We loved our visit to Granada, Spain and were so happy we chose this hotel. It is a beautiful hotel in a former Palace. The staff was friendly and helpful.
2023년 7월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 8월 9일
Dear Mrs Nancy,First of all I would like to thank you very much for sharing your impressions about your stay at Hospes Palacio de los Patos.We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos.Kind Regards,Ramón GarcíaGeneral Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Pretty, but poorly constructed and LOUD
This hotel could be so much better. It is in a great location in the city, relatively close to most of the big attractions one would want to go to. The main building is gorgeous, stately, and charming, and the courtyard is a lovely oasis where one can sip a well-made cocktail and nibble on some nice tapas. The staff are all superb. Friendly and accommodating, which is typical for Europe, especially for Americans, who seem to be willing to tolerate the most mediocre levels of service in hotels. Our room was large, but the fit and finish were showing signs of age. Even the large wooden slab that separated the bed room from the bathroom was coming off of its foundation. Fixtures were old. The most egregious problem, however, was those big windows. The hotel clearly chose to save some money and install very cheap window closures. They were not sound proof - not even close. As such, we spent the night hearing every conceivable sound from the very loud and very active city all night long. Garbage trucks, passing vehicles (so many scooters), shouting revelers at 2 a.m. - those penetrated the windows like daggers. But even the quiet conversation of people in the courtyard below seeped through. The walls of the room are paper-thin. I could hear our neighbor brushing their teeth (!!!!). Two nearly sleepless nights. When we return to Granada, we will not be staying here.
2023년 6월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 7월 9일
Dear Mr Daniel, Our goal is to ensure that all of our guests enjoy a fully revitalising experience. First of all, I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being. I would like to thank you for taking the time to provide us with your feedback of your stay. Best regards, Ramón García General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice upscale hotel near heart of Granada
Very cool hotel well situated in Granada, convenient to walk around the city but just off the main busy roads. Service was professional, room well equipped with plenty of space. Only thing lacking was a view.
2023년 4월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 6월 30일
Dear guest, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Andra resan
Toppenfint hotell, tyvärr glasdörrar överallt, utan gummilister. Underbar restaurang/trädgård. Bra läge.
2023년 5월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 6월 14일
Dear Mrs Christina, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

2/10 - 너무 별로예요

Petra

2023년 5월에 3박 숙박함
답변 제공: rgarcia 님, 2023년 5월 17일
Dear Mrs Petra, Our goal is to ensure that all of our guests enjoy a fully revitalising experience. First of all, I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being. I would like to thank you for taking the time to provide us with your feedback of your stay. Best regards, Ramón García General Manager

2/10 - 너무 별로예요

Salvador

2023년 5월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 5월 12일
Dear guest, Our goal is to ensure that all of our guests enjoy a fully revitalising experience. First of all, I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being. I would like to thank you for taking the time to provide us with your feedback of your stay. Best regards, Ramón García General Manager.

10/10 - 훌륭해요

Forest 님, West Orange

2023년 4월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 5월 10일
Dear Mr ForestFirst of all I would like to thank you very much for sharing your impressions about your stay at Hospes Palacio de los Patos.We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos.Kind Regards,Ramón GarcíaGeneral Manager

4/10 - 별로예요

Julie

2023년 4월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 5월 8일
Dear Mrs Julie, Our goal is to ensure that all of our guests enjoy a fully revitalising experience. First of all, I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being. I would like to thank you for taking the time to provide us with your feedback of your stay. Best regards, Ramón García General Manager.

4/10 - 별로예요

Anders

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 4월 14일
Dear Mr Anders, First of all I would like to thank you very much for commenting your impressions about your stay at Hospes Palacio de los Patos. We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos. Kind Regards, Ramón García General Manager

10/10 - 훌륭해요

Lisa and Darrell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place for Granada
This hotel was a highlight of our trip in Spain. Beautiful elegant palace that has been maintained and used as boutique hotel. Everything about this is amazing. Luxury linens and incredibly friendly and helpful staff make this well worth the price. We didn’t have time but the comfortable spa seems relaxing and enjoyable. Clean and beautiful decor throughout.
2023년 3월에 1박 숙박함
답변 제공: Ramón García. General Manager 님, 2023년 4월 2일
Dear friends Lisa and Darrell, thank you for your opinion about Hospes Palacio de los Patos, I am very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Granada. Best regards,

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very elegant and beautiful hotel perfectly suited for walking around all the sights of Granada. Very large room with a large bathroom a very comfortable bed. Restaurant did not open til 8pm so we ate outside in terrace bar/restaurant and food was OK but limited. Staff were brilliant.
2023년 3월에 4박 숙박함
답변 제공: Ramón García. General Manager 님, 2023년 4월 2일
Dear Mr Alan, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

8/10 - 좋아요

Cecilia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 3월 7일
Dear Mrs Cecilia, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

10/10 - 훌륭해요

Simon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was the most welcoming experience ever. Thank you all the staffs serving so friendly and professionally.
답변 제공: rgarcia 님, 2023년 2월 26일
Dear Mr Simon, I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team. We will be glad to welcome you back in your next visit to Hospes. Best regards, Ramón García Hotel Manager

8/10 - 좋아요

Alberto

2023년 2월에 3박 숙박함
답변 제공: rgarcia 님, 2023년 2월 22일
Estimado Don Alberto, Gracias por su amable comentario!. Es una alegría enorme para todo el equipo saber que hemos estado a la altura de sus expectativas ya que nuestro objetivo diario es hacer que nuestros clientes vivan una experiencia única con nosotros, nos complace saber que lo hemos logrado! Esperamos poder darle la bienvenida de nuevo en nuestra casa en un futuro no muy lejano. Atentamente, Ramón García, Director

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay
2023년 2월에 2박 숙박함
답변 제공: rgarcia 님, 2023년 2월 20일
Dear Mr Anthony,I wish to thank you for your opinion about Hospes Palacio de los Patos and will be very proud to communicate your high level of satisfaction to the Hotel team.We will be glad to welcome you back in your next visit to Hospes.Best regards,Ramón GarcíaHotel Manager

10/10 - 훌륭해요

Claudio 님, Torino

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hotel è in zona centrale, composto da due corpi separati: una meravigliosa villa antica e una costruzione moderna, che accoglie anche il ristorante e la spa. E' disponibile un comodo parcheggio con servizio di presa e consegna. Le camere sono ampie e confortevoli, lo staff molto cortese e disponibile. Consigliato senza riserve.
2023년 2월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 2월 15일
Dear Mr Claudio, First of all I would like to thank you very much for commenting your impressions about your stay at Hospes Palacio de los Patos. We are pleased to know we reached your expectations. We hope to welcome you back in your next visit to Hospes Palacio de los Patos. Kind Regards, Ramón García General Manager

10/10 - 훌륭해요

Tankut

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Historic Palace where guests feel like royalty. Great staff, very knowledgeable and professional. Everything was seamless.
답변 제공: rgarcia 님, 2023년 1월 25일
Dear guest,We are delighted to read your comments.We love you are such a fun of Hospes Hotels and you fully enjoyed your stay with us.Staying in Hospes Hotels is a great way to know Spain. We encourage you not to miss any of them!Thank you again for recommending us. We look forward to your next visit.Kindest Regards,Ramón GarcíaGeneral Manager

10/10 - 훌륭해요

Helena

2023년 1월에 1박 숙박함
답변 제공: rgarcia 님, 2023년 1월 23일
Estimada Sra Helena, es una alegría enorme para todo el equipo saber que hemos estado a la altura de sus expectativas ya que nuestro objetivo diario es hacer que nuestros clientes vivan una experiencia única con nosotros, nos complace saber que lo hemos logrado!Esperamos poder darle la bienvenida de nuevo en nuestra casa en un futuro no muy lejano.Atentamente,Ramón García, Director

6/10 - 괜찮아요

Alfonso 님, Santa Catarina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were assigned in the new area. Nice, but missing the charm. Too expensive for a normal room
답변 제공: rgarcia 님, 2023년 1월 9일
Dear Mr Alfonso,Our goal is to ensure that all of our guests enjoy a fully revitalising experience.First of all, I would like to offer you my most sincere apologies. Unfortunately, during your stay at Hospes Palacio de los Patos we did not meet your expectations of relax, well-being.I would like to thank you for taking the time to provide us with your feedback of your stay.Best regards,Ramón GarcíaGeneral Manager.

10/10 - 훌륭해요

Sarah

2022년 11월에 3박 숙박함
답변 제공: rgarcia 님, 2022년 11월 25일
Dear Mrs Sarah,First of all I would like to thank you very much for sharing your impressions about your stay at Hospes Palacio de los Patos.We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos.Kind Regards,Ramón GarcíaGeneral Manager

10/10 - 훌륭해요

Guy

2022년 11월에 1박 숙박함
답변 제공: rgarcia 님, 2022년 11월 17일
Dear Guy, First of all I would like to thank you very much for commenting your impressions about your stay at Hospes Palacio de los Patos. We are pleased to know we have reached your expectations of relax and well-being and service. We hope to welcome you back in your next visit to Hospes Palacio de los Patos. Kind Regards, Ramón García General Manager

6/10 - 괜찮아요

Marcela

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Muy bien ubicado Los cuartos amplios Pero viejito Batallas en abrir las puertas No tan buen desayuno
답변 제공: rgarcia 님, 2022년 11월 4일
Estimado Doña Marcela, En primer lugar agradecerle su estancia con nosotros. Nos alegra saber que nuestra ubicación ha estado a la altura de sus expectativas y agradecemos sus comentarios que nos van a permitir mejorar y ofrecer un mejor servicio en el futuro. Quedamos a su disposición Saludos cordiales, Ramón García Director