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"Decent small rooms. Pretty much dated. Tower warmer doesn’t work (remove it), dresser drawers old with handles missing parts. Lots of wear in room. Never figured out the temperature control. Otherwise staff nice, present well. Vicinity restaurant is pretty good, Tower view on UF staff slow to seat and take order at real slow time. But great location. That said I would still stay again."

"Wonderful location "

"Rooms are great but not worth the upgrade for an extra person as rooms for 2 persons are identical to 3 persons rooms, so safe a few bucks (>£100/night) booking a standard instead"

"Everything is great, very professional staff👌English breakfast is one of my favourite, especially the hush brown, which needs a pinch of salt to make it perfect, but I still love it. Apart from that they served poached eggs, sausages, croissants and amazing fresh melons! 😋"

"I had a fantastic stay and couldn’t recommend this hotel more highly. From the moment I arrived, the staff were warm, welcoming, and incredibly attentive, making me feel right at home. The room was spotless, beautifully presented, and very comfortable, with everything I needed for a relaxing stay. The facilities were excellent, and it was clear that great care is taken in maintaining high standards throughout the hotel. The location was also perfect, making it easy to get around and explore the area. Overall, it was a wonderful experience, and I would absolutely stay here again."

"Lovely stay from start to finish. The staff were very friendly and welcoming, and check-in was smooth and efficient (just note there’s a £25 deposit, which I hadn’t expected). The room was spotless, and the little touch of chocolate on arrival was a nice surprise. The location is very central, making it perfect for getting around. Overall, a 10/10 stay—I’d happily return!"

"Very comfortable room and the view is one of the best in London. We had a great breakfast too. Highly recommended."

"Great location, very friendly and helpful staff, room clean and cosy. Would use again for business travel "

"Check-in was a bit of a hassle, as there was some kind of issue going on. I waited quite a while. However, the staff was extremely understanding and helpful, and they did their best to get it resolved as soon as possible. In the end I was comfortably checked into my room and the rest of the stay was without any issues at all"