Great Lakes, North America hotel rooms at the Club Quarters

"I appreciate that the management was able to quickly provide a solution when they realized that they made a mistake. Accommodating and very professional."

"Good food ."

"The facility is not kept up well. Sofa has a vinyl covering which was peeling badly and should be thrown out."

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"Great price for the location. Common areas are beautiful. The rooms are ok. One of the staff members was great. She went out of her way to help and offer suggestions. The rest of the staff we encountered were hard to find and not particularly motivated to be helpful. It took 30 minutes to get someone to check our bags for early arrival. "

"Clean. Amazing location. I stay at Holiday Inn’s frequently and this breakfast was the same as a regular Holiday Inn but they made you pay for it. When I checked in, I had some perks from hotels.com with a reduced parking rate and a free breakfast but when I checked in, they didn’t really mention it. I prefer when they confirm the perks right away and apply everything so you know what’s going on and you don’t have to ask about it. "

"Super helpful and friendly staff. Great location. Very clean and modern hotel. "

"Nice hotel lobby, very big and busy in a good location, they have self check in that was super handy, as we showed up at a busy time so there was a line to check in. Room was clean, but the toilet would randomly run really loudly until I took the back off and jiggled the handle on the inside so it could fill, the tv didn’t work and neither did the thermostat, would have called the front desk but we got the room at 5 and dropped our bags and left for the night didn’t find out about the tv and thermostat until we got back around 11:30. Told them in the morning and didn’t seem to care. All in all it’s fine, but for $560 a night and $43+hst for parking I was expecting better"

"Excellent location, great view on the river. Very comfortable room."