We loved our stay at this hotel for the most part, it was a little difficult to find, as the taxi let us off down the alley around the corner. It was a bit noisy at night, we heard a loud argument outside until 3 am one night. The shower is a half open door rainfall, so it is impossible to keep the floor dry. We were able to get ice from the bar downstairs. Laundry is a five minute walk. The room was clean and huge. There isn’t a front desk, just ask for help at the bar. You need a code to enter at off hours. Great location in old town, with tons of shopping and dining options. We would stay again! Chania is beautiful!