Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right. I'm pleased we were able to make things better and I hope we see you again soon. Best regards Alexandros, on behalf of Hera Zakynthos Hotel

Dear Krista,Thank you for taking the time to share your delightful experience at our hotel on Expedia.We are thrilled to hear that you felt warmly welcomed by our team and appreciated the cleanliness of our rooms. It's wonderful to know that you enjoyed our pool and the tranquillity of our neighbourhood, along with the proximity to the beach.Your feedback is invaluable, and we look forward to the opportunity of welcoming you back for another memorable stay!Warm regards,rapidbounce on behalf of Hera Zakynthos Hotel

Bästa gäst,Tack för att du tog dig tid att dela med dig av din feedback på Hotels.com.Vi är glada att höra att du uppskattade vår pool, bar och vår personal. Vi beklagar de olägenheter du upplevde med städningen och varmvattnet. Vi tar dina synpunkter på allvar och kommer att arbeta för att förbättra dessa aspekter av vår service.Vi hoppas få möjligheten att välkomna dig tillbaka i framtiden och förhoppningsvis överträffa dina förväntningar.Med vänliga hälsningar,rapidbounce för Hera Zakynthos Hotel

Dear Karol,Thank you for taking the time to share your positive experience at our hotel on Expedia.We're thrilled to hear that you found our property to be impeccably clean and well-maintained. It's wonderful to know that our staff made you feel exceptionally welcomed and that you enjoyed the serene views of the olive grove and our top-notch facilities.Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back in the near future.Warm regards,rapidbounce on behalf of Hera Zakynthos Hotel

Chère Eloïse,Merci infiniment pour votre merveilleuse critique. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous et que vous avez apprécié le confort de notre hôtel ainsi que la disponibilité de notre personnel. Votre satisfaction est notre plus grande récompense. Au plaisir de vous accueillir de nouveau prochainement.Cordialement,rapidbounce pour Hera Zakynthos Hotel

Dear Jolene,Thank you very much for sharing your delightful feedback about your stay at Hera Zakynthos Hotel. We are ecstatic to hear that you and your young ones enjoyed a relaxing holiday with us.It warms our hearts to know that you found our facilities modern and up to your standards, and that you appreciated the serene pool area as well as the convenient location of the hotel. We are also pleased that Maria could assist in making your stay more comfortable, especially in the time of your daughter's illness.We strive to create a welcoming and family-friendly environment for all our guests and we're glad to know we were successful in our efforts during your visit.We look forward to the pleasure of welcoming you and your family back for another memorable stay in the future.Warm regards,rapidbounce on behalf of Hera Zakynthos Hotel

Dear Thomas,Thank you for leaving us such a wonderful review on Expedia!We're delighted to know that you enjoyed your stay and appreciated our affordable prices at the bar. Your kind words mean a lot to us, and they motivate us to continue providing the best experience for our guests.We look forward to welcoming you back to Hera Zakynthos Hotel in the future!Best regards,rapidbounce on behalf of Hera Zakynthos Hotel

Dear Tania,We would like to thank you for having chosen Hera Zakynthos Hotel as your place of residence.It was with pleasure to note your lovely review and learn that all the facilities and services were to your satisfaction. Your kind comments are appreciated and communicated to my colleagues!Look forward to welcoming you back and extend once again the warm and well known Greek hospitality standards.Best Regards

Dear Guest, Thank you so much for this review. We really appreciate you being a customer. We are looking forward to welcoming you again soon. Best Regards Angeliki on behalf of Hera Zakynthos Hotel

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Best Regards Alexandros on behalf of Hera Zakynthos Hotel

We are so grateful for your 10 rating review. Thanks for sharing your rating with us and the community. We are looking forward to welcoming you again in the future. Best regards, Alexandros on behalf of Hera Zakynthos Hotel

We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Sincerely Alexandros, on behalf of Hera Zakynthos Hotel

Αγαπητέ κύριε Θεόδωρε, αρχικά θα θέλαμε να σας ευχαριστήσουμε που αφιερώσατε λίγο από το χρόνο σας, για να μας αξιολογήσετε. Λυπούμαστε πολύ που η εμπειρία σας δεν ήταν ανάλογη της πλειοψηφίας των καλεσμένων μας. Θα ήθελα να σας ζητήσω ειλικρινά συγνώμη για το ατυχές περιστατικό κατά τη διάρκεια της διαμονή σας και θα ήθελα να σας διαβεβαιώσω ότι ήταν μια μεμονωμένη περίπτωση. Θα χαρώ ιδιαίτερα να σας φιλοξενήσουμε ξανά στο μέλλον για να διαπιστώσετε ότι το προσωπικό μας προσφέρει άριστες υπηρεσίες φιλοξενίας και κύριο μέλημα του είναι η τέλεια εμπειρία διαμονής. Με εκτίμηση Αλέξανδρος, εκ μέρους το Hera Zakynthos Hotel

Dear Anna, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Best Regards Alexandros on behalf of Hera Zakynthos Hotel

We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Sincerely Alexandros, on behalf of Hera Zakynthos Hotel

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon! Best Regards Alexandros on behalf of Hera Zakynthos Hotel

We are so grateful for your review. Thanks for sharing your rating with us and the community. We are looking forward to welcoming you again in the future. Best regards, Alexandros on behalf of Hera Zakynthos Hotel

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best Regards Alexandros on behalf of Hera Zakynthos Hotel

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes, Alexandros on behalf of Hera Zakynthos Hotel